IT Support Specialist

WDSU-TV, the NBC affiliate in New Orleans, LA is looking for an IT Specialist to join our station. You will help oversee the IT operations at our station and work with a collaborative team in a fast-paced environment. The IT Specialist reports to the the Engineering Director and performs daily maintenance on computers, virtual systems, network infrastructure, printers and provides user support.

Responsibilities

• Support user needs across all departments, including News, Creative Services, Sales and Administration
• Maintain imaging machines, updating firmware and managing hardware inventory
• Assist the IT Manager with systems upgrades and new platform deployments
• Provide technical guidance to end-users and mobile device support
• Maintain LAN/IT infrastructure, installation and support of network hardware and software
• Occasional travel to news bureau, transmitter and translator locations
• Analyze and implement corporate data back-up, disaster recovery and security procedure

Requirements

• Working knowledge of managed network switches and architecture concepts
• VMWare, Cisco or Microsoft certifications preferred
• Prior experience with a large user base
• Experience in the television broadcast setting preferred
• Experience with networked, stand-alone printers and digital copiers
• Enterprise and web-based applications
• VPN, Cisco equipment, TCP/IP and subnets, NAS, LAN Management
• Communications skills and customer-service attitude
• Knowledge of Microsoft Windows desktop and server operating systems
• Higher education in technology, SBE certification or related military experience will be considered
• Must be able to work Holidays, Weekends and shifted hours based upon need when required

Diversity Statement

At Hearst Television we tell stories every day. Stories about people of all cultures, backgrounds, perspectives, and identities. That's why, behind the scenes, we believe in being an organization as diverse and varied as the audience we reach, ensuring that the content we create is more compassionate, and more representative of the communities we serve.

Benefits

Hearst's benefit programs are modern, flexible and designed to focus on you. As a Hearst employee, you and your spouse or partner or dependents would have access to the following benefits.

• Medical | Dental | Vision
• 401(k) matching
• Emotional Wellness Support
• Paid Time Off
• Paid Parental Leave
• LGBTQ+ Health Services
• Additional benefits to meet your and your family's needs

Every career with Hearst Television is like a story. How it develops, where it takes you, the milestones you reach along the way – you’ve got a lot to look forward to as your unique career story unfolds.

Hearst Television, a subsidiary of Hearst, owns and operates local television and radio stations serving 26 media markets across 39 states reaching over 21 million U.S. television households. Through its partnership with nearly all of the major networks, Hearst Television distributes national content over nearly 70 video channels including programming from ABC, NBC, CBS, CW, MY Net, MeTV, This TV, Estrella and more.

Hearst Television is recognized as one of the industry's premier companies. It has been honored with numerous awards for distinguished journalism and industry innovation, including the Walter Cronkite Award for political journalism, the national Edward R. Murrow Award, the DuPont-Columbia Award and the George Foster Peabody Award.