HR Content & Knowledge Manager

For Current Gilead Employees and Contractors: Please log onto your Internal Career Site to apply for this job. At Gilead we believe every employee deserves a great leader. As a people leader now or in the future, we expect that you will model and create an environment of inclusion, be intentionally focused on the hiring, development, growth and retention of talent, and empower teams to align and achieve goals.Job Description Gilead Sciences is a biopharmaceutical company that discovers, develops and commercializes innovative therapeutics in areas of unmet medical need. The company's mission is to advance the care of patients suffering from life-threatening diseases worldwide. Headquartered in Foster City, California, Gilead has operations in North, South and Central America, Europe, Africa, Asia and Australia. Gilead makes it a priority to increase access to its medicines for people who can benefit from them, regardless of where they live or their economic status. Location is Raleigh, NC (preferred) or Foster City, CA Key Areas of Focus: Knowledge Management - Obtain process details, create scripting, SOPs & DTPs, make updates based on org changes, obtain feedback on article quality and make changes as necessary.Technical Writing/Communication - Obtain process change info, interpret level/scope of changes necessary, simplify based on audience.Process Governance & Mapping, HR Expert & Focal Point - Obtain process change info, interpret level/scope of changes necessary, provide governance input to ensure compliance to established guidelines.Audit and Maintain Knowledge Document Relevancy - Create and execute secure audit process to ensure all knowledge management documents are consistently up to date and accurate.Create and Maintain HR Employee Service Center- Assess employee needs and design website strategy to address needs and improve adoption of HR self-service tools. Maintain website documentation and relevancy.Essential Duties & Job Functions: Proactively collaborates with COE, HR Business Partners, People Technology, People Communications and other internal and external stakeholders to ensure content delivery excellencePlans and executes the curation and transformation of global and country specific knowledge contentEnsures the translation of content in alignment with the companys language strategyDefines and manages knowledge content governance including content creation, review, publication, and retirementEnsures content meets the style and quality guidelines; ensure search capability is optimizedKeeps up to date with new and changing Human Resources policies and processes and leads the update and optimization of content changesManages tier 0 service level agreements and other metrics while providing outstanding employee and manager experienceLeads content and knowledge continuous improvement projects focused on operational excellenceProject management experience a plusBasic Qualifications: High School Degree and Eleven Years Experience OR Associate's Degree and Nine Years Experience OR Bachelor's Degree and Seven Years Experience OR Master's Degree and Five Years Experience5+ years of experience in content curation, authoring and management of contentKnowledge of Human Resources practices and experienced translating HR concepts into knowledge articlesExperienced working in a global multi-language environment, proven ability to interpret multiple concepts into globally and regional applicable informationExperienced working with HR digital content management within ServiceNow preferredAdvanced communications and writing skills with the ability to translate complex information into employee centric contentProficient with content management technologyPreferred Qualifications: Global mindset with cross-cultural awareness and sensitivity, ability to interpret multiple concepts into globally and regional applicable informationExcellence organizational and planning skillsCustomer focused with the ability to effectively built trust and confidenceAbility to build strong, collaborative relationship with stakeholdersAble to effectively balance the needs of multiple stakeholdersGilead Core Values:Integrity (Doing Whats Right)Inclusion (Encouraging Diversity)Teamwork (Working Together)Excellence (Being Your Best)Accountability (Taking Personal Responsibility)The salary range for this position is: $109,480.00 - $141,680.00. Gilead considers a variety of factors when determining base compensation, including experience, qualifications, and geographic location. These considerations mean actual compensation will vary. This position may also be eligible for a discretionary annual bonus, discretionary stock-based long-term incentives (eligibility may vary based on role), paid time off, and a benefits package. Benefits include company-sponsored medical, dental, vision, and life insurance plans*. For additional benefits information, visit: https://www.gilead.com/careers/compensation-benefits-and-wellbeing Eligible employees may participate in benefit plans, subject to the terms and conditions of the applicable plans.For jobs in the United States: As an equal opportunity employer, Gilead Sciences Inc. is committed to a diverse workforce. Employment decisions regarding recruitment and selection will be made without discrimination based on race, color, religion, national origin, gender, age, sexual orientation, physical or mental disability, genetic information or characteristic, gender identity and expression, veteran status, or other non-job related characteristics or other prohibited grounds specified in applicable federal, state and local laws. In order to ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veterans' Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact careers@gilead.com for assistance.For more information about equal employment opportunity protections, please view the 'Know Your Rights' poster. NOTICE: EMPLOYEE POLYGRAPH PROTECTION ACTYOUR RIGHTS UNDER THE FAMILY AND MEDICAL LEAVE ACT PAY TRANSPARENCY NONDISCRIMINATION PROVISION Our environment respects individual differences and recognizes each employee as an integral member of our company. Our workforce reflects these values and celebrates the individuals who make up our growing team. Gilead provides a work environment free of harassment and prohibited conduct. We promote and support individual differences and diversity of thoughts and opinion.For Current Gilead Employees and Contractors: Please log onto your Internal Career Site to apply for this job.#J-18808-Ljbffr