Marketing and Communications Manager

The MarCom Dept. at Association Headquarters is an in-house agency of cross-functional marketing subject matter experts in the areas of integrated strategy, digital, social and web, content and editorial, video production, and graphic design responsible for all clients and AH corporate work.The Marketing and Communications Project Manager performs a variety of tasks to provide administrative and operational support within the Marcom team. The Marketing and Communications Project Manager is responsible for administering the project management protocols and platform within established guidelines. The Marketing and Communications Project Manager is responsible for supporting projects and processes, as well as providing administrative support to the Marketing Account Managers, Account Executives, and/or other Director level or above positions.ESSENTIAL DUTIES AND RESPONSIBILITIESBe a role model for Company valuesLiaison between internal and external contactsImplements the project management platform and standard operating procedures across the MarCom department clients and projectsEnsure content generation best practices and AH Marcom standard operating procedures are utilized across all assigned publication projectsAdhere to budget for assigned projects, and manage timelines and associated deliverables consistent with AH's documented processes and procedures. Communicate potential challenges and risks with urgency to managementActively seeks to identify and implement efficiencies in processesPerforms Payment processing (bills and invoices, reimbursements)Performs data entry and maintenance for various databasesMEASUREMENT OF SUCCESSPositive feedback/scores from annual client partner surveysSuccessfully meets deadlinesResults meet targeted client goals and KPIsConsistent implementation of AH's and MarCom's best practicesProvides regular, accurate, and consistent project reports and supporting documentationProactively alerts Supervisors to challenges or concerns related to the delivery of client serviceProactively suggests solutions to challenges encounteredPays attention to detail related to the management of relevant projects, assignments, databasesQUALIFICATIONSTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.Able to multi-task and meet deadlinesProject management software experienceGood written and verbal communication skillsAttention to detailAble to travel a few times per yearMaintain a professional manner and attitudeStrong skills in organization, prioritization, and time managementGood knowledge of office practices, administration, and customer service skills, and techniquesStrong Microsoft Office software skills, particularly Word, Excel, and PowerPointEDUCATION/EXPERIENCE/REQUIRED PROFICIENCIESBachelor's degree preferred; high school diploma and minimum two (2) years of project management administrative support experience required.Vaccination Statement:In accordance with Association Headquarters' commitment to provide and maintain a workplace that is free of known and preventable hazards to safeguard the health of employees and their families, clients, and affiliates, all employees are required to receive the COVID-19 vaccination unless a reasonable accommodation is approved (i.e., serious health risks or sincere religious beliefs). Such accommodations will be granted where they do not cause AH undue hardship or pose a direct threat to the health and safety of others.APPLICATION INSTRUCTIONSTo be considered for this position, an online application must be submitted, along with an updated resume. All applicable fields on the application are required.AH is a professional services firm that specializes in helping non-profit organizations achieve their mission, create value, and advance their causes, industries, and professions. We have four main divisions within AH - a full-service Association Management Company; a Marketing and Communications Agency (MarCom); a Meetings & Events Management Team; and a division that focuses on other custom solutions such as strategic planning, website builds, database integrations, accounting services, staff recruitment, credentialing management, public affairs and lobbying, and growing non-dues revenue.For more information, visit

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.Association Headquarters is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, creed, color, national origin, nationality, ethnicity, ancestry, age, sex (including pregnancy), family status, marital/civil union status, religion, domestic partnership status, affectional or sexual orientation, gender identity and expression, atypical hereditary cellular or blood trait, genetic information, liability for military service, and mental or physical disability (including perceived disability, and AIDS and HIV status), language, national origin, political affiliation, socio-economic status, and other characteristics that make our employees unique.BenefitsBenefits include, but are not limited to:Medical, Dental, and VisionVoluntary Life Insurance - Employee PaidAFLAC availablePaid holidays and Paid Time Off (PTO) accrual401kBasic life insurance, short-term and long-term disabilityOther Benefits of Working at AH:Named Best Place to Work by Philadelphia Business Journal 9 Times - based on a survey conducted of our employeesIndustry Leader - Most credentialed AMC and the first AMC to be Customer Service Certified by the Customer Service Institute of AmericaFlex SchedulesOn-site fitness center, open 24/7Gym reimbursement programTuition reimbursement programTraining and Development opportunities

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