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Montage International

Marketing and Social Media Coordinator

Montage International, Park City, Utah, United States, 84060


Live Your Passion. Add Your Magic.

At Montage International, we are doing something different, something exciting and it takes passionate people to bring our vision to life. We have built a culture that leads with the important notion we live by every day; do what you love. If this resonates with you, we look forward to receiving your application.

We welcome applicants with disabilities and provide reasonable accommodations as needed to our applicants. Please discuss with our hiring managers during our selection processes.

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SUMMARY

The Marketing and Social Media Coordinator is responsible for performing daily tasks that assist the Marketing & Public Relations Manager in alignment with the department's long term goals and objectives for marketing, public relations and social strategy for Pendry Park City.

The Marketing and Social Media Coordinator works directly with the Marketing & Public Relations Manager to manage the development, implementation and oversight of Marketing and PR strategies. Responsible for assisting with the following: website, email campaigns, print collateral, social media and other supporting marketing channels for the hotel. Responsible maintaining relationships with existing marketing partners, suppliers, OTA Account Executives, media, local influencers as well as building new relationships to generate revenue for the hotel.

ESSENTIAL FUNCTIONS

Provide excellent customer service to our clients and their guests, third party and direct bookings.Maintain visibility and integrity of our department throughout the resort promoting mutual cooperation in assuring our clients are delivered the service as promised.Develop a trusting and long term relationship with our accounts.Assist with reports and/or competition data collection.Assist in planning, promoting and coordinating special events including but not limited to customer appreciation events, socials, wine tasting, press trips, customer FAM trips and outdoor activities, photo shoots.Website management. Complete monthly audits of website content to ensure it is accurate and updated. Work with department heads to update all necessary information with copy, imagery, etc. as well as lead brainstorming sessions to generate content that will ultimately lead to a purchase. Media planning and ad execution.Develops strong partnerships with local organizations to further increase brand/produce awareness.Serves as brand representative for internal and external purposes; promotes and protects brand equity.Professionally represent the hotel at all industry/community functions.Participate as a team player with all departments.Other duties as assigned.QUALIFICATIONS

Bachelor's Degree in marketing, advertising or communications preferred.Past work experience as a marketing coordinator or similar role preferred.Two years' experience in customer service in a hotel environment.Knowledge of traditional and digital marketing, content marketing, and social media marketingMust be able to speak, read, write and understand the primary language(s) used in the workplace.Excellent writing, communication, and presentation skillsExperience with research using data analytics softwareAbility to communicate customer needs and resolve complaints independently.Ability to identify and assist in the development of accounts.Math skills, as well as budgetary analysis capabilities required.Must possess computer skills, including, but not limited to, accounting programs, Microsoft Word, Excel PowerPoint and Canva

PHYSICAL DEMANDS

Most work tasks are performed indoors and at a desk. Temperature is moderate and controlled by hotel environmental systems. Must be able to sit at a desk for up to 5 hours per day. Walking and standing are required the rest of the working day. This may include traveling to and from meetings. Length of time of these tasks may vary from day to day and task to task. Must be able to exert well-paced ability to reach other departments of the hotel on a timely basis. Must be able to lift up to 15 lbs. occasionally. Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity. Talking and hearing occur continuously in the process of communicating with guests, supervisors and subordinates.

In the United States we are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.