City of Irving, TX
Emergency Communications Officer
City of Irving, TX, Irving, Texas, United States, 75084
Salary:
$56,628.00 - $79,848.00 Annually
Location :
City of Irving, TX
Job Type:
Technical
Job Number:
2300254
Department:
Police Department
Opening Date:
08/15/2023
Job Posting
THIS POSITION IS OPEN UNTIL FILLED AND MAY CLOSE WITHOUT NOTICE
NOW OFFERING
LATERAL HIRE OPPORTUNITY AND ADDITIONAL PAY FOR TCOLE CERTIFICATION!Duties include receiving and dispatching emergency calls from citizens requesting police service; maintaining contact with police field units; entering, updating and retrieving information from teletype networks; and providing assistance in taking reports over the telephone. Duties require being able to work an eight or 12 hour shift covering a 24-hour period, and schedule will include weekends and some holidays. Must have a high school diploma or equivalent and two years relevant experience; Computer Aided Dispatch, 911 or similar police-related experience preferred. If and when requested, must take and pass an assessment on Critical Personnel Selection
Software . Must have, or be able to obtain within specified timeframe, TCOLE telecommunications proficiency certificate and state licensure. Duties involve access to sensitive Criminal Justice Information Systems (CJIS), which requires that a thorough background check be conducted.
Candidates will be subject to a polygraph exam and criminal history check.
I
n accordance with CJIS requirements,
m
ust not have any criminal conviction as an
a
dult or
j
uvenile above the grade of a Class B misdemeanor or any Class B misdemeanor within the past 10 years; other convictions may also be considered.
EFFECTIVE 1/7/24: PAY GRADE GG19 / FULL PAY RANGE $27.22 - $38.38 PER HOUR
Full Job Description
The full job description for this position and all other City of Irving job classifications are available online. to access the list of job titles.Culture
The City of Irving strives to be the most inclusive, welcoming, respectful and understanding municipal organization in North Texas. Irving is home to one of the most diverse ZIP codes in the nation, with many religions, races, nationalities and beliefs represented. The City of Irving is dedicated to making diversity and inclusivity a priority, to continually refine and develop best practices, and to foster a participatory government. The city also acknowledges that its employees' diversity make them uniquely qualified to serve. This is achieved by building and nurturing an employment base that better reflects the races, cultures, faiths, gender identities, generations and philosophies of the community. The goal is to create programming and engagement opportunities, implement best and emerging practices, and foster an environment of understanding and respect. This allows for equitable access to programs and services, removal of barriers for engagement, and a culture of safety, trust and belonging.
The Irving Police Department is committed to the philosophy of community-based policing and providing the best possible service to the residence of Irving. We embrace the vision that Irving will be the model for safe and beautiful neighborhoods; a vibrant economy; and exceptional recreational, cultural and educational opportunities. With compassion, integrity and innovation, we strive to institute trust and promote a high quality of life for residents, visitors and businesses.Supplemental Information
THOSE WHOSE DATE OF HIRE (START DATE) IS FEBRUARY 19, 2023 THROUGH JULY 31,
2024, ARE ELIGIBLE FOR A HIRING INCENTIVE!
Individuals hired into this position will receive $1,666 after their first 30 days of employment provided there are no documented attendance or disciplinary issues.Employees that successfully complete their 6-month orientation period will receive an additional one-time payment of $1,667 provided there are no documented attendance or disciplinary issues.Employees that successfully complete one year of employment withoutdocumented attendance or disciplinary issues will receive an additional one-time payment of $1,667.The maximum amount of hiring incentive that an individual employee may receive is $5,000.
For full-time employees, the City of Irving offers competitive health benefits and also participates in TMRS. More information can be found online at
01
TCOLE Telecommunications Certification A - Do you currently have TCOLE telecommunications certification?
YesNo
02
TCOLE Telecommunications Certification B - If so, what level?
03
Telecommunicator's License - Do you currently have a Texas state Telecommunicator's License?
YesNo
04
24/7 Scheduling (Duties require being able to work various shifts covering a 24-hour period including day, evening and nighttime hours as well as holidays and weekends.) - Are you available and willing to work as needed, including day, evening and nighttime hours as well as holidays and weekends, as the position requires?
YesNo
05
Dispatch 911 Experience - Are you currently employed with a public safety answering point, taking 911 calls, or have you worked in one in the past five years?
Yes, currentlyYes, within the past five yearsNo
06
Drivers License A - If you do not have a valid drivers license, Do you have a state issued ID?
YesNoN/A
07
Drivers License B - If you have a state issued ID, please provide the ID number and the state, or enter N/A.
Required Question
$56,628.00 - $79,848.00 Annually
Location :
City of Irving, TX
Job Type:
Technical
Job Number:
2300254
Department:
Police Department
Opening Date:
08/15/2023
Job Posting
THIS POSITION IS OPEN UNTIL FILLED AND MAY CLOSE WITHOUT NOTICE
NOW OFFERING
LATERAL HIRE OPPORTUNITY AND ADDITIONAL PAY FOR TCOLE CERTIFICATION!Duties include receiving and dispatching emergency calls from citizens requesting police service; maintaining contact with police field units; entering, updating and retrieving information from teletype networks; and providing assistance in taking reports over the telephone. Duties require being able to work an eight or 12 hour shift covering a 24-hour period, and schedule will include weekends and some holidays. Must have a high school diploma or equivalent and two years relevant experience; Computer Aided Dispatch, 911 or similar police-related experience preferred. If and when requested, must take and pass an assessment on Critical Personnel Selection
Software . Must have, or be able to obtain within specified timeframe, TCOLE telecommunications proficiency certificate and state licensure. Duties involve access to sensitive Criminal Justice Information Systems (CJIS), which requires that a thorough background check be conducted.
Candidates will be subject to a polygraph exam and criminal history check.
I
n accordance with CJIS requirements,
m
ust not have any criminal conviction as an
a
dult or
j
uvenile above the grade of a Class B misdemeanor or any Class B misdemeanor within the past 10 years; other convictions may also be considered.
EFFECTIVE 1/7/24: PAY GRADE GG19 / FULL PAY RANGE $27.22 - $38.38 PER HOUR
Full Job Description
The full job description for this position and all other City of Irving job classifications are available online. to access the list of job titles.Culture
The City of Irving strives to be the most inclusive, welcoming, respectful and understanding municipal organization in North Texas. Irving is home to one of the most diverse ZIP codes in the nation, with many religions, races, nationalities and beliefs represented. The City of Irving is dedicated to making diversity and inclusivity a priority, to continually refine and develop best practices, and to foster a participatory government. The city also acknowledges that its employees' diversity make them uniquely qualified to serve. This is achieved by building and nurturing an employment base that better reflects the races, cultures, faiths, gender identities, generations and philosophies of the community. The goal is to create programming and engagement opportunities, implement best and emerging practices, and foster an environment of understanding and respect. This allows for equitable access to programs and services, removal of barriers for engagement, and a culture of safety, trust and belonging.
The Irving Police Department is committed to the philosophy of community-based policing and providing the best possible service to the residence of Irving. We embrace the vision that Irving will be the model for safe and beautiful neighborhoods; a vibrant economy; and exceptional recreational, cultural and educational opportunities. With compassion, integrity and innovation, we strive to institute trust and promote a high quality of life for residents, visitors and businesses.Supplemental Information
THOSE WHOSE DATE OF HIRE (START DATE) IS FEBRUARY 19, 2023 THROUGH JULY 31,
2024, ARE ELIGIBLE FOR A HIRING INCENTIVE!
Individuals hired into this position will receive $1,666 after their first 30 days of employment provided there are no documented attendance or disciplinary issues.Employees that successfully complete their 6-month orientation period will receive an additional one-time payment of $1,667 provided there are no documented attendance or disciplinary issues.Employees that successfully complete one year of employment withoutdocumented attendance or disciplinary issues will receive an additional one-time payment of $1,667.The maximum amount of hiring incentive that an individual employee may receive is $5,000.
For full-time employees, the City of Irving offers competitive health benefits and also participates in TMRS. More information can be found online at
01
TCOLE Telecommunications Certification A - Do you currently have TCOLE telecommunications certification?
YesNo
02
TCOLE Telecommunications Certification B - If so, what level?
03
Telecommunicator's License - Do you currently have a Texas state Telecommunicator's License?
YesNo
04
24/7 Scheduling (Duties require being able to work various shifts covering a 24-hour period including day, evening and nighttime hours as well as holidays and weekends.) - Are you available and willing to work as needed, including day, evening and nighttime hours as well as holidays and weekends, as the position requires?
YesNo
05
Dispatch 911 Experience - Are you currently employed with a public safety answering point, taking 911 calls, or have you worked in one in the past five years?
Yes, currentlyYes, within the past five yearsNo
06
Drivers License A - If you do not have a valid drivers license, Do you have a state issued ID?
YesNoN/A
07
Drivers License B - If you have a state issued ID, please provide the ID number and the state, or enter N/A.
Required Question