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UCLA Health

Patient Authorization Representative

UCLA Health, Los Angeles, California, United States, 90079


Description

As a Patient Authorization Representative, you will be responsible for:

Pre-encountering and pre-registering patients as well as providing registration support to patients, clinic staff, and managers

Verifying insurance and enter insurance benefits information into the CareConnect system prior to appointments

Determining co-pays and deductibles; confirming and obtaining appropriate insurance authorization

Informing patients of their financial responsibility

Answering a busy phone system

Delivering exceptional customer service to patients, faculty, staff, vendors, insurance company representatives, and registration representatives

Salary range: $28.34 - $44.50 Hourly

Note: This posted position is 1 of 12 positions available for hire. All applicants will apply through this requisition and if selected will be hired into one of the available positions.

Qualifications

We're seeking a flexible, customer-focused, detail-oriented individual with:

Experience with pharmaceutical/medical insurance verification and authorization

Excellent communication, interpersonal, organizational, prioritizing and analytical skills

Working knowledge of third-party payor verification terminology

Background with relevant state and federal programs, including Medicare, Medi-Cal, and CCS programs

Computer proficiency with Word, Excel, and CareConnect system

Experience with medical office procedures, including scheduling appointments

UCLA Health welcomes all individuals, without regard to race, sex, sexual orientation, gender identity, religion, national origin or disabilities, and we proudly look to each person’s unique achievements and experiences to further set us apart.