Eclipse California
Sports Minded Marketing Manager- Entry Level
Eclipse California, Garden Grove, California, United States, 92641
We are looking for a full-time Entry Level Marketing Manager who will provide customer service and customer support to the organization. This position will initiate and/or implements sales support action items as needed in order to ensure that an excellent standard of service and a high level of customer satisfaction are maintained. Full training is provided in learning a product line to inform, assist and educate customers on how products work. All candidates must be well-spoken and able to present themselves to others in a professional manner.
Entry Level Marketing Manager Responsibilities:
Interact with customers daily to inform of client products and servicesPerform a needs assessment of the customer and recommend products and services or pass along consumer leads to the sales department depending on the level of expertise.Ensure and provide quality service to external customers.Answer all customer inquiries in a timely and professional manner.Process orders with high-level accuracy.Take initiative and resolve escalations or complaints.Maintain a positive representation of the company and associated brands at all times.Utilizing training materials in a meaningful way that ensures class graduates have a smooth transition into successful, professional Customer Service / Customer Retention positionCreating a positive, fun, and motivating environment to enhance employee performance and customer satisfaction.Monitor individual progress to provide coaching opportunities and to understand employee developmental needs.Participation in morning meetings including role-play scenarios, product knowledge, and psychology of customer service behavior trainingEntry Level Marketing Manager Requirement:
Must have great attention to detail.Must be a team player.Previous customer service and sales experience are a plus.Must have strong communication skills.Must be organized.Must be personable and comfortable interacting with customers daily.Desire to participate in professional development and take on new responsibilitiesSelf-motivated and comfortable working both independently and as part of a teamCustomer service or customer relationship experienceAbility to perform at a high level in a fast-paced environmentDegree preferred
This position requires the candidate to reliably commute to the office daily, and be able to start within 2 weeks of being offered the position.#LI-Onsite
Entry Level Marketing Manager Responsibilities:
Interact with customers daily to inform of client products and servicesPerform a needs assessment of the customer and recommend products and services or pass along consumer leads to the sales department depending on the level of expertise.Ensure and provide quality service to external customers.Answer all customer inquiries in a timely and professional manner.Process orders with high-level accuracy.Take initiative and resolve escalations or complaints.Maintain a positive representation of the company and associated brands at all times.Utilizing training materials in a meaningful way that ensures class graduates have a smooth transition into successful, professional Customer Service / Customer Retention positionCreating a positive, fun, and motivating environment to enhance employee performance and customer satisfaction.Monitor individual progress to provide coaching opportunities and to understand employee developmental needs.Participation in morning meetings including role-play scenarios, product knowledge, and psychology of customer service behavior trainingEntry Level Marketing Manager Requirement:
Must have great attention to detail.Must be a team player.Previous customer service and sales experience are a plus.Must have strong communication skills.Must be organized.Must be personable and comfortable interacting with customers daily.Desire to participate in professional development and take on new responsibilitiesSelf-motivated and comfortable working both independently and as part of a teamCustomer service or customer relationship experienceAbility to perform at a high level in a fast-paced environmentDegree preferred
This position requires the candidate to reliably commute to the office daily, and be able to start within 2 weeks of being offered the position.#LI-Onsite