Dexcom
Global Product Design Instructional & Content Design Director
Dexcom, San Diego, California, United States, 92189
About Dexcom
Founded in 1999, Dexcom, Inc. (NASDAQ: DXCM), develops and markets Continuous Glucose Monitoring (CGM) systems for ambulatory use by people with diabetes and by healthcare providers for the treatment of people with diabetes. The company is the leader in transforming diabetes care and management by providing CGM technology to help patients and healthcare professionals better manage diabetes. Since the company's inception, Dexcom has focused on better outcomes for patients, caregivers, and clinicians by delivering solutions that are best in class - while empowering the community to take control of diabetes. Dexcom reported full-year 2022 revenues of $2.9B, a growth of 18% over 2021. Headquartered in San Diego, California, with additional offices in the Americas, Europe, and Asia Pacific, the company employs over 8,000 people worldwide.
Meet the team:
Dexcom's Global Product Design (GPD) is a multi-disciplinary team of user experience designers, user interface designers, design technologists, instructional and content designers, and industrial designers who support the Dexcom product portfolio. We collaborate internally and across a variety of teams throughout the product development cycle to create meaningful, intuitive and beautiful products that make an impact on millions of people around the globe.
At Dexcom, you will transform our content delivery system by developing a comprehensive, user-friendly, regulatory compliant and environmentally responsible process. We are passionate about quality, usability and simplicity for our next generation Continuous Glucose Monitors (CGM) system and biosensing products. We develop products that deliver data and insights across multiple platforms. Dexcom is honored to be the recipient of over 23 international design awards for our G7 product including the iF Design Award, three Red Dot awards, and a gold IDEA. Now you could help us define the emerging biosensing space.
Where you come in:
You will lead the team in successfully delivering high quality content for the apps and instructional materials.You will lead the team to develop and implement a comprehensive content management system to help with designing our products content design experience.You will evolve our instructional and content strategy to deliver engaging materials across a variety of channels and mediums through printed and digital content.You lead the team in leveraging digital mediums deliver the right information at the right time to millions of customers.You are excited about developing instructional content for app-driven technology experiences, leveraging best practices and new tools such as GenAI and LLM.What makes you successful:
You have a track record of delivering best-in-class content or instruction at scale.You are expert in modern content management systems and best practices.You are comfortable working in evolving spaces with new and unique challenges.You are excited about solving problems and able to turn a business need from an idea into an implemented solution.You are eager to help the team improve their ways of working- both within the team and with our partners.You love collaborating with a wide variety of stakeholders including design, brand, technical, labeling, translation, regulatory, and clinical teams across the globe.You thrive on feedback from our customers, collaborators, and partners to continuously improve our content and ways of working.
You are consistently thinking about what investments need to be made in the team to meet our short- and long-term business goals.
You create an environment of transparency and safety within the team. You are clear in communicating the what, the why, and the how.You think about the needs of the team, individuals, and the business. You create plans to help the instructional and content designers develop their skills and careers.You manage multiple workstreams, track progress and pivot to competing priorities across the team.You are always looking for ways to improve processes to make things more efficient and effective.What you'll get:
A front row seat to life changing CGM technology. Learn about our brave #dexcomwarriors community.A full and comprehensive benefits program.Growth opportunities on a global scale.Access to career development through in-house learning programs and/or qualified tuition reimbursement.An exciting and innovative, industry-leading organization committed to our employees, customers, and the communities we serve.Travel Required:
15 - 25%Experience and Education Requirements:
Typically requires a Bachelor's degree with 15+ years of industry experience.9+ years of successful management experience in relevant industry.
Remote Workplace:
Your location will be a home office; you are not required to live within commuting distance of your assigned Dexcom site (typically 75 miles/120km). If you reside within commuting distance of a Dexcom site (typically 75 miles/120km) a hybrid working environment may be available. Ask about our Flex workplace option.
Please note: The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor are they intended to be an all-inclusive list of the skills and abilities required to do the job. Management may, at its discretion, assign or reassign duties and responsibilities to this job at any time. The duties and responsibilities in this job description may be subject to change at any time due to reasonable accommodation or other reasons. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Dexcom's AAP may be viewed upon request by contacting Talent Acquisition at talentacquisition@dexcom.com.
If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact Dexcom Talent Acquisition at talentacquisition@dexcom.com.
View the OFCCP's Pay Transparency Non Discrimination Provision at this link.
Meritain, an Aetna Company, creates and publishes the Machine-Readable Files on behalf of Dexcom. To link to the Machine-Readable Files, please click on the URL provided: https://health1.meritain.com/app/public/#/one/insurerCode=MERITAIN_I&brandCode=MERITAINOVER/machine-readable-transparency-in-coverage?reportingEntityType=TPA_19874&lock=true
To all Staffing and Recruiting Agencies: Our Careers Site is only for individuals seeking a job at Dexcom. Only authorized staffing and recruiting agencies may use this site or to submit profiles, applications or resumes on specific requisitions. Dexcom does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to the Talent Acquisition team, Dexcom employees or any other company location. Dexcom is not responsible for any fees related to unsolicited resumes/applications.
Salary:$149,000.00 - $248,300.00
Founded in 1999, Dexcom, Inc. (NASDAQ: DXCM), develops and markets Continuous Glucose Monitoring (CGM) systems for ambulatory use by people with diabetes and by healthcare providers for the treatment of people with diabetes. The company is the leader in transforming diabetes care and management by providing CGM technology to help patients and healthcare professionals better manage diabetes. Since the company's inception, Dexcom has focused on better outcomes for patients, caregivers, and clinicians by delivering solutions that are best in class - while empowering the community to take control of diabetes. Dexcom reported full-year 2022 revenues of $2.9B, a growth of 18% over 2021. Headquartered in San Diego, California, with additional offices in the Americas, Europe, and Asia Pacific, the company employs over 8,000 people worldwide.
Meet the team:
Dexcom's Global Product Design (GPD) is a multi-disciplinary team of user experience designers, user interface designers, design technologists, instructional and content designers, and industrial designers who support the Dexcom product portfolio. We collaborate internally and across a variety of teams throughout the product development cycle to create meaningful, intuitive and beautiful products that make an impact on millions of people around the globe.
At Dexcom, you will transform our content delivery system by developing a comprehensive, user-friendly, regulatory compliant and environmentally responsible process. We are passionate about quality, usability and simplicity for our next generation Continuous Glucose Monitors (CGM) system and biosensing products. We develop products that deliver data and insights across multiple platforms. Dexcom is honored to be the recipient of over 23 international design awards for our G7 product including the iF Design Award, three Red Dot awards, and a gold IDEA. Now you could help us define the emerging biosensing space.
Where you come in:
You will lead the team in successfully delivering high quality content for the apps and instructional materials.You will lead the team to develop and implement a comprehensive content management system to help with designing our products content design experience.You will evolve our instructional and content strategy to deliver engaging materials across a variety of channels and mediums through printed and digital content.You lead the team in leveraging digital mediums deliver the right information at the right time to millions of customers.You are excited about developing instructional content for app-driven technology experiences, leveraging best practices and new tools such as GenAI and LLM.What makes you successful:
You have a track record of delivering best-in-class content or instruction at scale.You are expert in modern content management systems and best practices.You are comfortable working in evolving spaces with new and unique challenges.You are excited about solving problems and able to turn a business need from an idea into an implemented solution.You are eager to help the team improve their ways of working- both within the team and with our partners.You love collaborating with a wide variety of stakeholders including design, brand, technical, labeling, translation, regulatory, and clinical teams across the globe.You thrive on feedback from our customers, collaborators, and partners to continuously improve our content and ways of working.
You are consistently thinking about what investments need to be made in the team to meet our short- and long-term business goals.
You create an environment of transparency and safety within the team. You are clear in communicating the what, the why, and the how.You think about the needs of the team, individuals, and the business. You create plans to help the instructional and content designers develop their skills and careers.You manage multiple workstreams, track progress and pivot to competing priorities across the team.You are always looking for ways to improve processes to make things more efficient and effective.What you'll get:
A front row seat to life changing CGM technology. Learn about our brave #dexcomwarriors community.A full and comprehensive benefits program.Growth opportunities on a global scale.Access to career development through in-house learning programs and/or qualified tuition reimbursement.An exciting and innovative, industry-leading organization committed to our employees, customers, and the communities we serve.Travel Required:
15 - 25%Experience and Education Requirements:
Typically requires a Bachelor's degree with 15+ years of industry experience.9+ years of successful management experience in relevant industry.
Remote Workplace:
Your location will be a home office; you are not required to live within commuting distance of your assigned Dexcom site (typically 75 miles/120km). If you reside within commuting distance of a Dexcom site (typically 75 miles/120km) a hybrid working environment may be available. Ask about our Flex workplace option.
Please note: The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor are they intended to be an all-inclusive list of the skills and abilities required to do the job. Management may, at its discretion, assign or reassign duties and responsibilities to this job at any time. The duties and responsibilities in this job description may be subject to change at any time due to reasonable accommodation or other reasons. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Dexcom's AAP may be viewed upon request by contacting Talent Acquisition at talentacquisition@dexcom.com.
If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact Dexcom Talent Acquisition at talentacquisition@dexcom.com.
View the OFCCP's Pay Transparency Non Discrimination Provision at this link.
Meritain, an Aetna Company, creates and publishes the Machine-Readable Files on behalf of Dexcom. To link to the Machine-Readable Files, please click on the URL provided: https://health1.meritain.com/app/public/#/one/insurerCode=MERITAIN_I&brandCode=MERITAINOVER/machine-readable-transparency-in-coverage?reportingEntityType=TPA_19874&lock=true
To all Staffing and Recruiting Agencies: Our Careers Site is only for individuals seeking a job at Dexcom. Only authorized staffing and recruiting agencies may use this site or to submit profiles, applications or resumes on specific requisitions. Dexcom does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to the Talent Acquisition team, Dexcom employees or any other company location. Dexcom is not responsible for any fees related to unsolicited resumes/applications.
Salary:$149,000.00 - $248,300.00