Element Fleet Management
Remarketing Specialist
Element Fleet Management, Hopkins, Minnesota, United States, 55305
Get started on an exciting career at Element!
Element employees make a difference in the lives of others every day. We are re-defining the fleet management industry to be people first, then business - delivering on our promise of a superior client experience. This takes hard work and innovation, and we need more like-minded people on our team.
What We Need
We are looking for a
Remarketing Specialist
to join Element Fleet Management. As the largest pure-play fleet manager in the world, we provide unmatched products and services and solutions to our clients.
At Element, employees play a critical role in delivering value to customers and ensuring an exceptional client experience. We are committed to the success of our clients, employees, and investors by fostering a culture where every employee can make a difference!
Are youAble to foster relationships and work effectively in a team setting?An effective problem solver with the ability to work in a fast-paced environment?As the Remarketing Specialist you will be responsible for contributing the successful execution of First Fleet Remarketing functions with oversight into the Customer experience and financial reconciliation of the process.
A Day in the Life
Facilitate heavy/medium trucks, trailers, equipment, and material handling assets within auction network in resolving logistic, title problems that may delay or prevent the timely sale of these assets. Liaise with specialty auctions, dealers, and Element's internal teams to resolve. Work together with Element's Collateral team to identify and implement best practices for title resolution.Support the Advanced Purchase Program (APP) sales team to complete all title related functions including title inventory, purchaser assignment and scanning title documents into dealer management system. Manage process to convert APP units in the system to prepare them for auction sale. Support theProvide Fair Market Values on heavy/medium trucks, trailers, equipment, and material handlingSupport "concierge" clients' specialty truck & equipment inventory ensure proper auction assignment and timely sale, reporting status to clients weekly. Resolve any issues with assets or process.Support Remarketing team on client specific projects focusing on process improvements that minimize cycle team and improve customer service experience.Manage Service Cloud cases within Target Commit DateMaintain Mainframe auction expenses for Non-IMS auctions/dealersMaintain compliance to all Element polices, complete required training on schedule.Requirements
Minimum of 3-5 years B2B Customer Service Experience, Bachelor's Degree preferred, not required.Strong organizational planning, decision making, execution and proven analytical skills requiredAbility to work under pressure, using tact, discretion, and good judgment to respond to all requests in a professional and courteous manner.Possess excellent verbal and written communication skills.Solid PC skills (Word, Excel, PowerPoint) and user level application knowledge, data entry and typing skills and be familiar with general office equipment.Excellent organizational skills with ability to handle multiple prioritiesExcellent skills in project management and analyticsDemonstrated ability to build and foster teamwork and relationships
LI-KT1
What's in it for You•A culture of innovation, empowerment, decision-making, and accountability•Comprehensive health and welfare benefits that serve the needs of you and your family and foster a culture of wellness•Additional benefits and amenities, including paid time-off programs (vacation, sick leave, and holidays)
Applicants will be required to undergo a background check only if and after a conditional offer of employment has been extended.
Element Fleet Management and its wholly owned subsidiaries are an equal opportunity employer committed to diversity, equity, inclusion, and belonging. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, gender identity, age, sex, sexual orientation, disability, national origin, Aboriginal/Native American status, protected veterans' status or any other legally-protected factors. Disability-related accommodations during the application and interview process are available upon request. Should you require an accommodation with our hiring process please send an email to talentacquisition@elementcorp.com or call (800) 665-9744.
Pay transparency Nondiscrimination
Know Your Rights: Workplace discrimination is illegal
Element employees make a difference in the lives of others every day. We are re-defining the fleet management industry to be people first, then business - delivering on our promise of a superior client experience. This takes hard work and innovation, and we need more like-minded people on our team.
What We Need
We are looking for a
Remarketing Specialist
to join Element Fleet Management. As the largest pure-play fleet manager in the world, we provide unmatched products and services and solutions to our clients.
At Element, employees play a critical role in delivering value to customers and ensuring an exceptional client experience. We are committed to the success of our clients, employees, and investors by fostering a culture where every employee can make a difference!
Are youAble to foster relationships and work effectively in a team setting?An effective problem solver with the ability to work in a fast-paced environment?As the Remarketing Specialist you will be responsible for contributing the successful execution of First Fleet Remarketing functions with oversight into the Customer experience and financial reconciliation of the process.
A Day in the Life
Facilitate heavy/medium trucks, trailers, equipment, and material handling assets within auction network in resolving logistic, title problems that may delay or prevent the timely sale of these assets. Liaise with specialty auctions, dealers, and Element's internal teams to resolve. Work together with Element's Collateral team to identify and implement best practices for title resolution.Support the Advanced Purchase Program (APP) sales team to complete all title related functions including title inventory, purchaser assignment and scanning title documents into dealer management system. Manage process to convert APP units in the system to prepare them for auction sale. Support theProvide Fair Market Values on heavy/medium trucks, trailers, equipment, and material handlingSupport "concierge" clients' specialty truck & equipment inventory ensure proper auction assignment and timely sale, reporting status to clients weekly. Resolve any issues with assets or process.Support Remarketing team on client specific projects focusing on process improvements that minimize cycle team and improve customer service experience.Manage Service Cloud cases within Target Commit DateMaintain Mainframe auction expenses for Non-IMS auctions/dealersMaintain compliance to all Element polices, complete required training on schedule.Requirements
Minimum of 3-5 years B2B Customer Service Experience, Bachelor's Degree preferred, not required.Strong organizational planning, decision making, execution and proven analytical skills requiredAbility to work under pressure, using tact, discretion, and good judgment to respond to all requests in a professional and courteous manner.Possess excellent verbal and written communication skills.Solid PC skills (Word, Excel, PowerPoint) and user level application knowledge, data entry and typing skills and be familiar with general office equipment.Excellent organizational skills with ability to handle multiple prioritiesExcellent skills in project management and analyticsDemonstrated ability to build and foster teamwork and relationships
LI-KT1
What's in it for You•A culture of innovation, empowerment, decision-making, and accountability•Comprehensive health and welfare benefits that serve the needs of you and your family and foster a culture of wellness•Additional benefits and amenities, including paid time-off programs (vacation, sick leave, and holidays)
Applicants will be required to undergo a background check only if and after a conditional offer of employment has been extended.
Element Fleet Management and its wholly owned subsidiaries are an equal opportunity employer committed to diversity, equity, inclusion, and belonging. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, gender identity, age, sex, sexual orientation, disability, national origin, Aboriginal/Native American status, protected veterans' status or any other legally-protected factors. Disability-related accommodations during the application and interview process are available upon request. Should you require an accommodation with our hiring process please send an email to talentacquisition@elementcorp.com or call (800) 665-9744.
Pay transparency Nondiscrimination
Know Your Rights: Workplace discrimination is illegal