Fast Switch
Product Designer Practitioner
Fast Switch, Michigan Center, Michigan, United States, 49254
30th April, 2024
Product Designer Practitioner #991681Job Description:The Workplace Tech Customer Experience Team leads the integration of employee technology across the enterprise to provide an exceptional technology experience at the Company.We listen to employees to understand their technology experiences, design exceptional solutions that integrate tech services, and communicate and engage in tech improvements across the company.Skills Required:
Utilizes User Centered Design Methodology and Design Thinking to work with customers/end-users, stakeholders, and team members to provide designs that meet business needs and are effective, efficient, and enjoyable.Plans and conducts customer/end-user research (contextual inquiry, ethnographic interview, focus groups) to inform strategy, guide solution definition, and determine customer/end-user needs based on direct observation of people.Plans and conducts usability testing, card sorting, and heuristic reviews to validate designs and/or user needs.Produces HMI/UI sketches, visual designs, mock-ups, work flows, interactive prototypes, wireframes, style guides, journey maps and other artifacts to be used in the development process.Defines, implements and measures success of lean experiments to improve the customer experienceServes as an advocate for the customer/end-user, empathizing with them while being mindful of business goals and opportunities.Works hands-on with team members and stakeholders to resolve questions, clarify designs, and deliver products.Embraces, practices, and/or champions design and Agile processes, culture, best practices, and techniques.Practices and/or enhances field research methods based on experience and professional learning.Practices and/or enhances evaluation methods based on experience and professional learning.Contributes to overall customer/end-user experience strategy and vision.Learns, teaches, and/or mentors on design topics.Supports and/or creates a high-performing, supportive culture among team membersSkills Preferred:
Experience planning, conducting and evaluating experimentsExperience creating service blueprintsExperience Required:
3-5 years experience working as a designer (Product, UI/UX, Research, etc.)Experience Preferred:
Experience with graphic design, digital design and prototyping tools such as Illustrator, Sketch, Figma, Principle, After Effects and testing platforms like UserZoom, etc..Hands-on experience of and passion for building mockups and prototypes, from digital to tangible proofs of concept.Experience of working in highly collaborative design teams, or other multidisciplinary teams.Experience of working on digital products and services for consumer and business applications.Experience of working with software development teams and methods to bring products to market.Working knowledge of HTML/CSSEducation Required:
Bachelors in design or related field.Additional Info:
At FastTek Global,
Our Purpose
is
Our People
and
Our Planet . We come to work each day and are reminded we are
helping people find their success stories . Also,
Doing the right thing is our mantra . We act responsibly, give back to the communities we serve and have a little fun along the way.We have been doing this with pride, dedication and plain, old-fashioned hard work for
24 years !FastTek Global is financially strong, privately held company that is
100% consultant
and
client focused .We've differentiated ourselves by being
fast, flexible,
creative
and
honest . Throw out everything you've heard, seen, or felt about every other IT Consulting company. We do unique things and we do them for Fortune 10, Fortune 500, and technology start-up companies.Our benefits are second to none and thanks to our
flexible benefit
options you can choose the benefits you need or want, options include:
Medical and Dental (FastTek pays majority of the medical program)VisionPersonal Time Off (PTO) ProgramLong Term Disability (100% paid)Life Insurance (100% paid)401(k) with immediate vesting and 3% (of salary) dollar-for-dollar match
Plus, we have a lucrative employee referral program and an employee recognition culture.FastTek Global was named one of the
Top Workplaces
in Michigan by the Detroit Free Press in
2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021 ,
2022 and 2023!To view all of our open positions go to: https://www.fasttek.com/fastswitch/findworkFollow us on Twitter: https://twitter.com/fasttekglobalFollow us on Instagram: https://www.instagram.com/fasttekglobalFind us on LinkedIn: https://www.linkedin.com/company/fasttekYou can become a fan of FastTek on Facebook: https://www.facebook.com/fasttekglobal/
Product Designer Practitioner #991681Job Description:The Workplace Tech Customer Experience Team leads the integration of employee technology across the enterprise to provide an exceptional technology experience at the Company.We listen to employees to understand their technology experiences, design exceptional solutions that integrate tech services, and communicate and engage in tech improvements across the company.Skills Required:
Utilizes User Centered Design Methodology and Design Thinking to work with customers/end-users, stakeholders, and team members to provide designs that meet business needs and are effective, efficient, and enjoyable.Plans and conducts customer/end-user research (contextual inquiry, ethnographic interview, focus groups) to inform strategy, guide solution definition, and determine customer/end-user needs based on direct observation of people.Plans and conducts usability testing, card sorting, and heuristic reviews to validate designs and/or user needs.Produces HMI/UI sketches, visual designs, mock-ups, work flows, interactive prototypes, wireframes, style guides, journey maps and other artifacts to be used in the development process.Defines, implements and measures success of lean experiments to improve the customer experienceServes as an advocate for the customer/end-user, empathizing with them while being mindful of business goals and opportunities.Works hands-on with team members and stakeholders to resolve questions, clarify designs, and deliver products.Embraces, practices, and/or champions design and Agile processes, culture, best practices, and techniques.Practices and/or enhances field research methods based on experience and professional learning.Practices and/or enhances evaluation methods based on experience and professional learning.Contributes to overall customer/end-user experience strategy and vision.Learns, teaches, and/or mentors on design topics.Supports and/or creates a high-performing, supportive culture among team membersSkills Preferred:
Experience planning, conducting and evaluating experimentsExperience creating service blueprintsExperience Required:
3-5 years experience working as a designer (Product, UI/UX, Research, etc.)Experience Preferred:
Experience with graphic design, digital design and prototyping tools such as Illustrator, Sketch, Figma, Principle, After Effects and testing platforms like UserZoom, etc..Hands-on experience of and passion for building mockups and prototypes, from digital to tangible proofs of concept.Experience of working in highly collaborative design teams, or other multidisciplinary teams.Experience of working on digital products and services for consumer and business applications.Experience of working with software development teams and methods to bring products to market.Working knowledge of HTML/CSSEducation Required:
Bachelors in design or related field.Additional Info:
At FastTek Global,
Our Purpose
is
Our People
and
Our Planet . We come to work each day and are reminded we are
helping people find their success stories . Also,
Doing the right thing is our mantra . We act responsibly, give back to the communities we serve and have a little fun along the way.We have been doing this with pride, dedication and plain, old-fashioned hard work for
24 years !FastTek Global is financially strong, privately held company that is
100% consultant
and
client focused .We've differentiated ourselves by being
fast, flexible,
creative
and
honest . Throw out everything you've heard, seen, or felt about every other IT Consulting company. We do unique things and we do them for Fortune 10, Fortune 500, and technology start-up companies.Our benefits are second to none and thanks to our
flexible benefit
options you can choose the benefits you need or want, options include:
Medical and Dental (FastTek pays majority of the medical program)VisionPersonal Time Off (PTO) ProgramLong Term Disability (100% paid)Life Insurance (100% paid)401(k) with immediate vesting and 3% (of salary) dollar-for-dollar match
Plus, we have a lucrative employee referral program and an employee recognition culture.FastTek Global was named one of the
Top Workplaces
in Michigan by the Detroit Free Press in
2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021 ,
2022 and 2023!To view all of our open positions go to: https://www.fasttek.com/fastswitch/findworkFollow us on Twitter: https://twitter.com/fasttekglobalFollow us on Instagram: https://www.instagram.com/fasttekglobalFind us on LinkedIn: https://www.linkedin.com/company/fasttekYou can become a fan of FastTek on Facebook: https://www.facebook.com/fasttekglobal/