Fast Switch
Product Designer Consultant/Expert
Fast Switch, Michigan Center, Michigan, United States, 49254
07th June, 2024
Product Designer Consultant/Expert #995195Job Description:POSITION DUTIES / RESPONSIBILITIES COLLABORATE:Pairing with Teams System and Software Engineers to make sure everyone is on the same page. Spearheading Communication throughout the launch process.PERSONAS: Document Personas (job title + job description + experience level + goals + pain points) by performing interviews, JAD Sessions, user research, surveys and observing people doing their job. Understand pain points, Improvements, Possible benefits, Guidelines and Objectives.USE CASES: Identify and document Use Cases.REQUIREMENTS MANAGEMENT: Identify and document Requirements. Review requirements to ensure that best practices have been adhered to (e.g.; testable; requirements are not combined; etc.). Work with Product Team to ensure that requirements traceability has been established.MAP/OPTIMIZE PROCESSES: Map and improve processes via Swim Lane Diagrams and Value Stream Maps (VSMs)UNDERSTAND ARCHITECTURE: Work with Architects to understand / design (as needed) the product, technical and data architecture and how they affect characteristics of the product.EVALUATE: Provide feedback and recommendations on presented products.DESIGN: Product Visuals (Sketches, Graphics and Branding), Various Prototypes, Informative and Interactive Designs, User Flows/Journeys, Wireframing, Mapping and Design Boards needed to demonstrate planned functionality. Review the wireframes with users to get feedback and ensure that they are intuitively obvious from a usability perspective.USABILITY/USER EXPERIENCE: Perform Usability Testing (heuristic reviews, A/B testing, use case walk-throughs, etc.) to ensure that the product achieves the requirements and adheres to usability best practices.TEST: Perform application testing to ensure it achieves the requirements.TRAIN: Assist with creation of training materials.Skills Required:MUST HAVE SKILLS:
Personal and Professional include strong verbal/written communications, critical thinking, consulting, decision making Knowledge of interviewing techniquesUser Persona definitionUser Journey mappingUse Case definitionRequirements / requirements traceabilityUser interface design and development + experience creating styles and style guidesKnowledge of the Veterans With Disabilities Act and how it affects internal-facing and external-facing applications, plus knowledge of WCAG (World Consortium of Accessibility Guidelines)Process mapping / swim lanes Knowledge of and experience with testing productsSkills Preferred:
Product DevelopmentProduct DesignAgile MethodologyDesign ThinkingUser ResearchCompetitive AnalysisFinancial AnalysisExperience Required:
3+Experience Preferred:NICE TO HAVE SKILLS:
L2/L3 support experience Creative Empathetic Story Telling Risk management Basic Psychology KnowledgeKnowledge of software and applicationsUnderstanding of the technology related to supported productsUnderstanding of Lean concepts, including DMAIC and DFSSEducation Required:
Bachelors with 3+ years' experience or MastersAdditional Info:
At FastTek Global,
Our Purpose
is
Our People
and
Our Planet . We come to work each day and are reminded we are
helping people find their success stories . Also,
Doing the right thing is our mantra . We act responsibly, give back to the communities we serve and have a little fun along the way.We have been doing this with pride, dedication and plain, old-fashioned hard work for
24 years !FastTek Global is financially strong, privately held company that is
100% consultant
and
client focused .We've differentiated ourselves by being
fast, flexible,
creative
and
honest . Throw out everything you've heard, seen, or felt about every other IT Consulting company. We do unique things and we do them for Fortune 10, Fortune 500, and technology start-up companies.Our benefits are second to none and thanks to our
flexible benefit
options you can choose the benefits you need or want, options include:
Medical and Dental (FastTek pays majority of the medical program)VisionPersonal Time Off (PTO) ProgramLong Term Disability (100% paid)Life Insurance (100% paid)401(k) with immediate vesting and 3% (of salary) dollar-for-dollar match
Plus, we have a lucrative employee referral program and an employee recognition culture.FastTek Global was named one of the
Top Workplaces
in Michigan by the Detroit Free Press in
2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021 ,
2022 and 2023!To view all of our open positions go to: https://www.fasttek.com/fastswitch/findworkFollow us on Twitter: https://twitter.com/fasttekglobalFollow us on Instagram: https://www.instagram.com/fasttekglobalFind us on LinkedIn: https://www.linkedin.com/company/fasttekYou can become a fan of FastTek on Facebook: https://www.facebook.com/fasttekglobal/
Product Designer Consultant/Expert #995195Job Description:POSITION DUTIES / RESPONSIBILITIES COLLABORATE:Pairing with Teams System and Software Engineers to make sure everyone is on the same page. Spearheading Communication throughout the launch process.PERSONAS: Document Personas (job title + job description + experience level + goals + pain points) by performing interviews, JAD Sessions, user research, surveys and observing people doing their job. Understand pain points, Improvements, Possible benefits, Guidelines and Objectives.USE CASES: Identify and document Use Cases.REQUIREMENTS MANAGEMENT: Identify and document Requirements. Review requirements to ensure that best practices have been adhered to (e.g.; testable; requirements are not combined; etc.). Work with Product Team to ensure that requirements traceability has been established.MAP/OPTIMIZE PROCESSES: Map and improve processes via Swim Lane Diagrams and Value Stream Maps (VSMs)UNDERSTAND ARCHITECTURE: Work with Architects to understand / design (as needed) the product, technical and data architecture and how they affect characteristics of the product.EVALUATE: Provide feedback and recommendations on presented products.DESIGN: Product Visuals (Sketches, Graphics and Branding), Various Prototypes, Informative and Interactive Designs, User Flows/Journeys, Wireframing, Mapping and Design Boards needed to demonstrate planned functionality. Review the wireframes with users to get feedback and ensure that they are intuitively obvious from a usability perspective.USABILITY/USER EXPERIENCE: Perform Usability Testing (heuristic reviews, A/B testing, use case walk-throughs, etc.) to ensure that the product achieves the requirements and adheres to usability best practices.TEST: Perform application testing to ensure it achieves the requirements.TRAIN: Assist with creation of training materials.Skills Required:MUST HAVE SKILLS:
Personal and Professional include strong verbal/written communications, critical thinking, consulting, decision making Knowledge of interviewing techniquesUser Persona definitionUser Journey mappingUse Case definitionRequirements / requirements traceabilityUser interface design and development + experience creating styles and style guidesKnowledge of the Veterans With Disabilities Act and how it affects internal-facing and external-facing applications, plus knowledge of WCAG (World Consortium of Accessibility Guidelines)Process mapping / swim lanes Knowledge of and experience with testing productsSkills Preferred:
Product DevelopmentProduct DesignAgile MethodologyDesign ThinkingUser ResearchCompetitive AnalysisFinancial AnalysisExperience Required:
3+Experience Preferred:NICE TO HAVE SKILLS:
L2/L3 support experience Creative Empathetic Story Telling Risk management Basic Psychology KnowledgeKnowledge of software and applicationsUnderstanding of the technology related to supported productsUnderstanding of Lean concepts, including DMAIC and DFSSEducation Required:
Bachelors with 3+ years' experience or MastersAdditional Info:
At FastTek Global,
Our Purpose
is
Our People
and
Our Planet . We come to work each day and are reminded we are
helping people find their success stories . Also,
Doing the right thing is our mantra . We act responsibly, give back to the communities we serve and have a little fun along the way.We have been doing this with pride, dedication and plain, old-fashioned hard work for
24 years !FastTek Global is financially strong, privately held company that is
100% consultant
and
client focused .We've differentiated ourselves by being
fast, flexible,
creative
and
honest . Throw out everything you've heard, seen, or felt about every other IT Consulting company. We do unique things and we do them for Fortune 10, Fortune 500, and technology start-up companies.Our benefits are second to none and thanks to our
flexible benefit
options you can choose the benefits you need or want, options include:
Medical and Dental (FastTek pays majority of the medical program)VisionPersonal Time Off (PTO) ProgramLong Term Disability (100% paid)Life Insurance (100% paid)401(k) with immediate vesting and 3% (of salary) dollar-for-dollar match
Plus, we have a lucrative employee referral program and an employee recognition culture.FastTek Global was named one of the
Top Workplaces
in Michigan by the Detroit Free Press in
2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021 ,
2022 and 2023!To view all of our open positions go to: https://www.fasttek.com/fastswitch/findworkFollow us on Twitter: https://twitter.com/fasttekglobalFollow us on Instagram: https://www.instagram.com/fasttekglobalFind us on LinkedIn: https://www.linkedin.com/company/fasttekYou can become a fan of FastTek on Facebook: https://www.facebook.com/fasttekglobal/