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Cloud Software Group

Senior Product Designer

Cloud Software Group, Raleigh, North Carolina, United States, 27601


Better work begins at ShareFile

ShareFile is a place where you can stretch, grow, and make an impact every day. We move fast here, thrive in gray zones, and are committed to putting the customer first. We value the whole you - your ideas, your inspirations, your aspirations, your initiative - and leadership gives us the space to explore and the feedback to help us grow. And the best part? We do it all as a team. At ShareFile, we thrive as one. We always take care of each other because we succeed when we all succeed.

We help organizations deliver a modern client experience with secure, easy-to-use technology that streamlines document and client-facing workflows. With more than 90,000 customers and 3 million licensed users worldwide, ShareFile empowers people to focus on the work that matters most and is dedicated to making working lives everywhere better, simpler, and more fulfilling.

Grow at ShareFile

So how can you contribute as part of the ShareFile team? We are searching for someone who can help us make a little magic for our customers and their clients every day. We want someone to:

Work independently and effectively in a fast-paced environmentIndependently own small- to medium-sized projects, including initial project planning, managing timelines, and communicating project statusCreate wireframes, concepts, prototypes, and high-fidelity visual designs to effectively communicate design solutionsRun quick research experiments to validate assumptions and inform design decisions

Communicate design work within the user experience team and with cross-functional teamsPresent designs in a clear, confident, and concise manner to diverse audiencesExplain rationale for design decisions within a larger contextFrequently seek diverse feedback, receive and weigh with a growth mindset, and integrate as appropriate

Collaborate within the user experience team and with cross-functional teamsCollaborate closely with research and contribute to research strategyCollaborate with cross-functional teams including product management, engineering, and others to ensure design solutions meet business and user needs

Provide solutions with strategic intentionUnderstand business goals in regards to the product areaIdentify opportunities for research in your product area and surface those needs to leadershipIntroduce new, forward-thinking ideas and solutions in order to push our product experiencesTroubleshoot and resolve issues as they arise

Demonstrate subject matter expertise in user-centered designUnderstand how research and design fit into the broader product development processAdvocate for the user when working with team members across functional areas; Provide coaching and mentorship on how to apply design thinking and human-centered design principlesAssist junior designers by providing guidance and feedback on design workStay up-to-date with design trends and best practices

Basic Qualifications:

5+ years of user experience (UX) and user interface (UI) design, including experience in:User-centered design methods and techniques (e.g., user research and testing, data analysis, customer journey maps, etc.)Designing for software applications for multiple platforms (e.g., web, mobile, desktop)Working and collaborating in Agile development environments using management and issue tracking software (e.g., Jira)

Bachelor's degree in visual design, interaction design, human factors, human-computer interaction, or equivalent professional experienceSolid portfolio showcasing product design experience and processPreferred Qualifications:

Working knowledge of web technologies and frameworks (e.g., HTML, CSS, JavaScript, React); experience with front-end coding a plusProficient in creating low- to high-fidelity wireframes, designs concepts, and prototypes using industry tools such as Figma and Adobe CreativeCloudStrong understanding of design thinking, user-centered design, problem solving, and design systemsPassion for design, users, and collaboration with designers and cross-functional team members

Does this sound like you? Is this the kind of environment in which you would thrive? Apply now! We're building something special at ShareFile, creating technology that can help to reshape the way people around the world work. The impact you can have at ShareFile is life changing, and the opportunities here are limitless.

About Us:

Citrix and TIBCO recently merged to create Cloud Software Group, now one of the world's largest cloud solution providers, serving more than 100 million users around the globe. When you join Cloud Software Group, you are making a difference for real people, each of whom count on our suite of cloud-based products to get work done - from anywhere. Members of our team will tell you that we value diverse lived experiences, passion for technology, and the courage to take risks. Everyone is empowered to learn, dream, and build the future of work. We are on the brink of another Cambrian leap -- a moment of immense evolution and growth. And we need your expertise and experience to do it. Now is the perfect time to move your skills to the cloud.

Cloud Software Group is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination. All qualified applicants will receive consideration for employment without regard to age, race, color, creed, sex or gender, sexual orientation, gender identity, gender expression, ethnicity, national origin, ancestry, citizenship, religion, genetic carrier status, disability, pregnancy, childbirth or related medical conditions (including lactation status), marital status, military service, protected veteran status, political activity or affiliation, taking or requesting statutorily protected leave and other protected classifications.

If you need a reasonable accommodation due to a disability during any part of the application process, please contact us at (800) 424-8749 or email us at AskHR@cloud.com for assistance.