PNM Resources
Telecommunications/Network Specialist
PNM Resources, Lewisville, Texas, us, 75029
PREFERENCES
Cisco Certification or any other industry related network certification is preferred.
Cisco hands on experience, setting up new service, full install experience, setting up routers or switches.
Experience with Cisco and other networking, experience with Command Line Interface
Installing new routers from start finish including configuration.
Position sits in Lewisville, TX
JOB DESCRIPTION
Salary Grade: G06Minimum Midpoint Maximum$74,796 - $100,975 - $127,152
Personnel in this job title may be covered by NERC CIP cyber security standards. If the position is covered, prior to being hired, promoted, or transferred into the position, the candidate must successfully pass a Personnel Risk Assessment, which includes identity verification and a criminal background check. Prior to being granted unescorted access to cyber secure areas, the candidate must attend cyber security training. Annual cyber security training is also required.
SUMMARY:Under general supervision, installs, configures, and troubleshoots local area computer networks and associated assemblies.
ESSENTIAL DUTIES AND RESPONSIBILITIES:Performs analysis of network needs and contributes to design of network architecture, integration, and installationInstalls and maintains local area network hardware and software, including servers, peripherals, network nodes, terminals, and wiringEvaluates local area network hardware and software requirements and capabilities and makes recommendationsCoordinates installation of hardware and software by othersProvides support to and trains users in local area network administration and usageMonitors and maintains network stabilityCommunicates and coordinates network schedule, backups, and downtime to usersCoordinates third-party maintenance for network hardware, software, and telecommunications servicesPrepares and maintains documentation of network configurations and cabling layoutsCoordinates work with other departments within the CompanyAssists other information systems (IS) personnel with project and problem resolutionProvides network availability to entire Company for continued ability to succeed in marketplaceCOMPETENCIES:
Knowledge of data communications principals and interfacesKnowledge of telecommunications principals and practiceAbility to use the protocol analyzer to troubleshoot and examine network protocolsAbility to use Network Monitoring tools to gather Network statistics and interpret into meaningful informationAbility to identify and evaluate Network needs to justify and recommend solutionsAbility to identify and communicate network impact possible due to proposed or planned application installation or network operating system changesProvide analysis, planning, and design for Network projectsAbility to oversee and implement all phases of project management from site planning, to installation, migration, and implementationAbility to provide technical assistance on project planning for IS co-workersAbility to effectively handle many concurrent assignments with minimum guidelines pertaining to objectives, priorities or technical approachQUALIFICATIONSMINIMUM EDUCATION AND/OR EXPERIENCE:Bachelor's degree from four-year college or university; and five to seven years related experience and/or training; or equivalent combination of education and experience.
COMMUNICATION SKILLS:
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulationsAbility to write reports, business correspondence, and procedure manualsAbility to effectively present information and respond to questions from groups of managers, clients, customers, and the general publicMATHEMATICAL SKILLS:Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volumeAbility to apply concepts of basic algebra and geometry
COMPUTER SKILLS:
Possesses in-depth knowledge of Ethernet 802.3 Specifications; TCP/IP (Transmission Control Protocol/Internet Protocol) suite; and SNMP (Simple Network Management Protocol) for management of Network devicesWorking knowledge of OSI (Open System Interconnection) reference model with emphasis on bottom three layersIn-depth knowledge of LAN topologies such as switching, fast-Ethernet and Vlans and of WAN topologies such as Frame/Relay, HDLC and Point-to-PointANALYSIS AND PROBLEM-SOLVING ABILITY:Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
PHYSICAL DEMANDS:While performing the duties of this job, the employee is regularly required to sit up to 2/3 of the time and occasionally lift and/or move up to 25 pounds.
WORK ENVIRONMENT:Computer systems environment.
DEGREES:Bachelors Degree
JOB DESCRIPTION
Salary Grade: G08Minimum Midpoint Maximum$58,128 - $77,021 - $95,912
Personnel in this job title may be covered by NERC CIP cyber security standards. If the position is covered, prior to being hired, promoted, or transferred into the position, the candidate must successfully pass a Personnel Risk Assessment, which includes identity verification and a criminal background check. Prior to being granted unescorted access to cyber secure areas, the candidate must attend cyber security training. Annual cyber security training is also required.
SUMMARY:Under direct supervision, provides for the operation and maintenance of the corporate local area network and wide area network.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Stages and installs all network equipment including routers, HUBs and switches, and cabling requirements for network connectivity of servers, routers, and switchesNetworks equipment software configuration such as switch and router IOS configurationsTroubleshoots routine LAN/WAN customer issues using required sophisticated troubleshooting tools such as Network Protocol AnalyzersProvides sound technical design options and recommendations to customers on small to medium projectsTests network components and applications for reliability, functionality, and throughputCOMPETENCIES:
Knowledge and experience with the PNM computer network environmentKnowledge of data communication principals and interfacesKnowledge of telecommunication principals and practicesWorking knowledge of Ethernet 802.3 specificationsWorking knowledge of TCP/IP, SNMP for management of network devices, and OSI reference model with emphasis on the bottom three layersKnowledge of LAN topologies such as switching, fast Ethernet, and VLANSKnowledge of WAN topologies such as Frame/Relay, HDLC and Point-to-pointAbility to provide appropriate technical documentationStrong customer service skillsQUALIFICATIONSMINIMUM EDUCATION AND/OR EXPERIENCE:Bachelors degree from a four-year college or university with one to three years of related experience, or equivalent combination of education and/or experience related to the discipline.
COMMUNICATION SKILLS:
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manualsAbility to write routine reports and correspondenceAbility to speak effectively before groups of customers or employees of organizationMATHEMATICAL SKILLS:
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volumeAbility to apply concepts of basic algebra and geometryCOMPUTER SKILLS:Knowledge of spreadsheet and word processing software
ANALYSIS AND PROBLEM-SOLVING ABILITY:
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
PHYSICAL DEMANDS:While performing the duties of this job, the employee is regularly required to sit up to 2/3 of the time. The employee must occasionally lift and/or move up to 25 pounds.
WORK ENVIRONMENT:Computer/Office environment.
DEGREES:Bachelors Degree
EQUAL OPPORTUNITY STATEMENT
Safety Statement:Safety is a core value at (PNMR/PNM/TNMP) and our vision, "everyone goes home safe", reflects our commitment to promoting an environment conducive to learning, improving and building safety practices. Our safety value is built upon the belief that every employee deserves to work in an environment free from harm.
Americans with Disabilities Act (ADA) Statement:PNM Resources is committed to providing reasonable accommodations for qualified individuals with disabilities in compliance with the ADA. If you require assistance with the job application process due to a disability, please contact HR ADA Analyst, at 505-241-4627.
DEI Statement:At PNM Resources, we value the diversity of our workforce and actively seek opportunities for incorporating Diversity, Equity, and Inclusion (DEI) within our family of companies. We believe a diverse workforce enriches our environment and helps us better meet the needs of our employees, customers, and shareholders. We remain committed to attracting and sustaining a diverse workforce and retaining high-performing employees who work collaboratively to carry out the Company's purpose.
PNM Resources and affiliates are Equal Opportunity/Affirmative Action employers. Women, minorities, disabled individuals and veterans are encouraged to apply.
Cisco Certification or any other industry related network certification is preferred.
Cisco hands on experience, setting up new service, full install experience, setting up routers or switches.
Experience with Cisco and other networking, experience with Command Line Interface
Installing new routers from start finish including configuration.
Position sits in Lewisville, TX
JOB DESCRIPTION
Salary Grade: G06Minimum Midpoint Maximum$74,796 - $100,975 - $127,152
Personnel in this job title may be covered by NERC CIP cyber security standards. If the position is covered, prior to being hired, promoted, or transferred into the position, the candidate must successfully pass a Personnel Risk Assessment, which includes identity verification and a criminal background check. Prior to being granted unescorted access to cyber secure areas, the candidate must attend cyber security training. Annual cyber security training is also required.
SUMMARY:Under general supervision, installs, configures, and troubleshoots local area computer networks and associated assemblies.
ESSENTIAL DUTIES AND RESPONSIBILITIES:Performs analysis of network needs and contributes to design of network architecture, integration, and installationInstalls and maintains local area network hardware and software, including servers, peripherals, network nodes, terminals, and wiringEvaluates local area network hardware and software requirements and capabilities and makes recommendationsCoordinates installation of hardware and software by othersProvides support to and trains users in local area network administration and usageMonitors and maintains network stabilityCommunicates and coordinates network schedule, backups, and downtime to usersCoordinates third-party maintenance for network hardware, software, and telecommunications servicesPrepares and maintains documentation of network configurations and cabling layoutsCoordinates work with other departments within the CompanyAssists other information systems (IS) personnel with project and problem resolutionProvides network availability to entire Company for continued ability to succeed in marketplaceCOMPETENCIES:
Knowledge of data communications principals and interfacesKnowledge of telecommunications principals and practiceAbility to use the protocol analyzer to troubleshoot and examine network protocolsAbility to use Network Monitoring tools to gather Network statistics and interpret into meaningful informationAbility to identify and evaluate Network needs to justify and recommend solutionsAbility to identify and communicate network impact possible due to proposed or planned application installation or network operating system changesProvide analysis, planning, and design for Network projectsAbility to oversee and implement all phases of project management from site planning, to installation, migration, and implementationAbility to provide technical assistance on project planning for IS co-workersAbility to effectively handle many concurrent assignments with minimum guidelines pertaining to objectives, priorities or technical approachQUALIFICATIONSMINIMUM EDUCATION AND/OR EXPERIENCE:Bachelor's degree from four-year college or university; and five to seven years related experience and/or training; or equivalent combination of education and experience.
COMMUNICATION SKILLS:
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulationsAbility to write reports, business correspondence, and procedure manualsAbility to effectively present information and respond to questions from groups of managers, clients, customers, and the general publicMATHEMATICAL SKILLS:Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volumeAbility to apply concepts of basic algebra and geometry
COMPUTER SKILLS:
Possesses in-depth knowledge of Ethernet 802.3 Specifications; TCP/IP (Transmission Control Protocol/Internet Protocol) suite; and SNMP (Simple Network Management Protocol) for management of Network devicesWorking knowledge of OSI (Open System Interconnection) reference model with emphasis on bottom three layersIn-depth knowledge of LAN topologies such as switching, fast-Ethernet and Vlans and of WAN topologies such as Frame/Relay, HDLC and Point-to-PointANALYSIS AND PROBLEM-SOLVING ABILITY:Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
PHYSICAL DEMANDS:While performing the duties of this job, the employee is regularly required to sit up to 2/3 of the time and occasionally lift and/or move up to 25 pounds.
WORK ENVIRONMENT:Computer systems environment.
DEGREES:Bachelors Degree
JOB DESCRIPTION
Salary Grade: G08Minimum Midpoint Maximum$58,128 - $77,021 - $95,912
Personnel in this job title may be covered by NERC CIP cyber security standards. If the position is covered, prior to being hired, promoted, or transferred into the position, the candidate must successfully pass a Personnel Risk Assessment, which includes identity verification and a criminal background check. Prior to being granted unescorted access to cyber secure areas, the candidate must attend cyber security training. Annual cyber security training is also required.
SUMMARY:Under direct supervision, provides for the operation and maintenance of the corporate local area network and wide area network.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Stages and installs all network equipment including routers, HUBs and switches, and cabling requirements for network connectivity of servers, routers, and switchesNetworks equipment software configuration such as switch and router IOS configurationsTroubleshoots routine LAN/WAN customer issues using required sophisticated troubleshooting tools such as Network Protocol AnalyzersProvides sound technical design options and recommendations to customers on small to medium projectsTests network components and applications for reliability, functionality, and throughputCOMPETENCIES:
Knowledge and experience with the PNM computer network environmentKnowledge of data communication principals and interfacesKnowledge of telecommunication principals and practicesWorking knowledge of Ethernet 802.3 specificationsWorking knowledge of TCP/IP, SNMP for management of network devices, and OSI reference model with emphasis on the bottom three layersKnowledge of LAN topologies such as switching, fast Ethernet, and VLANSKnowledge of WAN topologies such as Frame/Relay, HDLC and Point-to-pointAbility to provide appropriate technical documentationStrong customer service skillsQUALIFICATIONSMINIMUM EDUCATION AND/OR EXPERIENCE:Bachelors degree from a four-year college or university with one to three years of related experience, or equivalent combination of education and/or experience related to the discipline.
COMMUNICATION SKILLS:
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manualsAbility to write routine reports and correspondenceAbility to speak effectively before groups of customers or employees of organizationMATHEMATICAL SKILLS:
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volumeAbility to apply concepts of basic algebra and geometryCOMPUTER SKILLS:Knowledge of spreadsheet and word processing software
ANALYSIS AND PROBLEM-SOLVING ABILITY:
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
PHYSICAL DEMANDS:While performing the duties of this job, the employee is regularly required to sit up to 2/3 of the time. The employee must occasionally lift and/or move up to 25 pounds.
WORK ENVIRONMENT:Computer/Office environment.
DEGREES:Bachelors Degree
EQUAL OPPORTUNITY STATEMENT
Safety Statement:Safety is a core value at (PNMR/PNM/TNMP) and our vision, "everyone goes home safe", reflects our commitment to promoting an environment conducive to learning, improving and building safety practices. Our safety value is built upon the belief that every employee deserves to work in an environment free from harm.
Americans with Disabilities Act (ADA) Statement:PNM Resources is committed to providing reasonable accommodations for qualified individuals with disabilities in compliance with the ADA. If you require assistance with the job application process due to a disability, please contact HR ADA Analyst, at 505-241-4627.
DEI Statement:At PNM Resources, we value the diversity of our workforce and actively seek opportunities for incorporating Diversity, Equity, and Inclusion (DEI) within our family of companies. We believe a diverse workforce enriches our environment and helps us better meet the needs of our employees, customers, and shareholders. We remain committed to attracting and sustaining a diverse workforce and retaining high-performing employees who work collaboratively to carry out the Company's purpose.
PNM Resources and affiliates are Equal Opportunity/Affirmative Action employers. Women, minorities, disabled individuals and veterans are encouraged to apply.