TLC Management
Community Manager
TLC Management, Glen Ellyn, Illinois, us, 60138
Job Details
Job LocationArbors of Glen Ellyn - Glen Ellyn, IL
Description
We are looking for an experienced Community Manager for our residential community located in Glen Ellyn, IL. Our Community Manager has the overall responsibility of the financial and operational management of the property to ensure efficient daily operations, meet financial objectives and reach occupancy goals. If you are a dynamic, organized, and professional leader with strong sales, marketing and financial skills than this may be the opportunity for you. If you want to work for a company that puts employee culture, satisfaction and development as a top priority, then TLC Management is the right fit for you.
Pay: Commensurate with experience $30/hr. to $35/hr. + eligibility for quarterly bonus
Benefits
TLC offers a comprehensive benefits program. Below are a few offered:Competitive CompensationCommission for New Leases and RenewalsQuarterly Bonus EligibilityHealth Insurance13 Paid Holidays (including your birthday and work anniversary)Paid Vacation and Sick Time2 Paid Volunteer DaysPaid Maternity LeaveEmployer Paid Life Insurance BenefitsEmployer Paid Long-Term Disability InsuranceEmployee Assistance ProgramContinuing Employee Education and Development401(K) Profit Sharing with generous company matchPosition Requirements
3+ years of experience in the multi-family housing industryStrong interpersonal skillsProvide excellent customer service and assist all residents with a positive and friendly toneDemonstrate a professional, courteous attitude and appearance at all timesProven ability to comply with operational policies and proceduresStrong verbal and written communication and presentation skillsBe well organized and have excellent time management skillsProficient in Microsoft Office (Word, Excel and PowerPoint)Experience with property management software (Yardi and CRM)Ability to effectively lead a team to succeed and meet performance goalsAbility to demonstrate conflict management and problem-solving skillsPosition Responsibilities
Manage the day-to-day operations and leasing functions of the property to ensure resident and owner satisfactionImplement creative & effective marketing campaigns and sales and closing techniquesOversee the leasing team to ensure that goals for occupancy are achievedOversee the collection of rent, delinquency and the eviction processEstablish and maintain positive relationships with our residents and vendorsAddress resident complaints in a timely manner ensuring resolution and continued resident satisfactionWork closely with the service team to ensure the cleanliness of the community, service requests are completed timely and unit turns are completed on scheduleLead and support the team in a manner that is inclusive and supports a great working environmentLearn and comply with industry legal requirements, especially related to federal and local Fair Housing LawsLearn and comply with the company's policies and proceduresPerform other duties as required by Vice President of Operations
ABOUT US
TLC Management is a Chicagoland based company that exclusively owns, operates and manages each of its residential communities. Our commitment to our residents includes adhering to high quality standards to provide our residents with much more than a rental apartment but a genuine sense of community and exemplary customer service. We continually strive to ensure that we meet or exceed our residents' expectations by providing well-maintained properties, desirable locations and responsive service. Our company culture is to not only provide TLC to our residents but a commitment to ongoing training and professional development for our team. It is also important to us that our team members feel that TLC is a safe space where they can express their ideas and share suggestions of how we can continually evolve into a better employer and best suit their needs.
TLC Management Co. provides equal employment opportunities for all, regardless of race, color, religion, sex, national origin, age, disability or any other legally protected classification. Our company's policy is to hire and promote the most qualified applicants and to comply with all federal, state and local equal employment opportunity laws.
Job LocationArbors of Glen Ellyn - Glen Ellyn, IL
Description
We are looking for an experienced Community Manager for our residential community located in Glen Ellyn, IL. Our Community Manager has the overall responsibility of the financial and operational management of the property to ensure efficient daily operations, meet financial objectives and reach occupancy goals. If you are a dynamic, organized, and professional leader with strong sales, marketing and financial skills than this may be the opportunity for you. If you want to work for a company that puts employee culture, satisfaction and development as a top priority, then TLC Management is the right fit for you.
Pay: Commensurate with experience $30/hr. to $35/hr. + eligibility for quarterly bonus
Benefits
TLC offers a comprehensive benefits program. Below are a few offered:Competitive CompensationCommission for New Leases and RenewalsQuarterly Bonus EligibilityHealth Insurance13 Paid Holidays (including your birthday and work anniversary)Paid Vacation and Sick Time2 Paid Volunteer DaysPaid Maternity LeaveEmployer Paid Life Insurance BenefitsEmployer Paid Long-Term Disability InsuranceEmployee Assistance ProgramContinuing Employee Education and Development401(K) Profit Sharing with generous company matchPosition Requirements
3+ years of experience in the multi-family housing industryStrong interpersonal skillsProvide excellent customer service and assist all residents with a positive and friendly toneDemonstrate a professional, courteous attitude and appearance at all timesProven ability to comply with operational policies and proceduresStrong verbal and written communication and presentation skillsBe well organized and have excellent time management skillsProficient in Microsoft Office (Word, Excel and PowerPoint)Experience with property management software (Yardi and CRM)Ability to effectively lead a team to succeed and meet performance goalsAbility to demonstrate conflict management and problem-solving skillsPosition Responsibilities
Manage the day-to-day operations and leasing functions of the property to ensure resident and owner satisfactionImplement creative & effective marketing campaigns and sales and closing techniquesOversee the leasing team to ensure that goals for occupancy are achievedOversee the collection of rent, delinquency and the eviction processEstablish and maintain positive relationships with our residents and vendorsAddress resident complaints in a timely manner ensuring resolution and continued resident satisfactionWork closely with the service team to ensure the cleanliness of the community, service requests are completed timely and unit turns are completed on scheduleLead and support the team in a manner that is inclusive and supports a great working environmentLearn and comply with industry legal requirements, especially related to federal and local Fair Housing LawsLearn and comply with the company's policies and proceduresPerform other duties as required by Vice President of Operations
ABOUT US
TLC Management is a Chicagoland based company that exclusively owns, operates and manages each of its residential communities. Our commitment to our residents includes adhering to high quality standards to provide our residents with much more than a rental apartment but a genuine sense of community and exemplary customer service. We continually strive to ensure that we meet or exceed our residents' expectations by providing well-maintained properties, desirable locations and responsive service. Our company culture is to not only provide TLC to our residents but a commitment to ongoing training and professional development for our team. It is also important to us that our team members feel that TLC is a safe space where they can express their ideas and share suggestions of how we can continually evolve into a better employer and best suit their needs.
TLC Management Co. provides equal employment opportunities for all, regardless of race, color, religion, sex, national origin, age, disability or any other legally protected classification. Our company's policy is to hire and promote the most qualified applicants and to comply with all federal, state and local equal employment opportunity laws.