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T-Mobile

Manager, Employee Communications

T-Mobile, Bellevue, Washington, us, 98009


Be unstoppable with us! T-Mobile is synonymous with innovation-and you could be part of the team that disrupted an entire industry! We reinvented customer service, brought real 5G to the nation, and now we're shaping the future of technology in wireless and beyond. Our work is as exciting as it is rewarding, so consider the career opportunity below as your invitation to grow with us, make big things happen with us, above all, #BEYOU with us. Together, we won't stop! Job Overview We are seeking a Manager, Communications to lead our employee communications strategy around employee experience, focusing on diversity, equity and inclusion (DE&I) and corporate social responsibility (CSR). You will supervise a small team that develops and drives enterprise-wide internal communications that support T-Mobile's DE&I and CSR strategies, with a focus on connecting, empowering and mobilizing Team Magenta to be active allies fueling our inclusive culture and our social purpose. You will quarterback communications development, act as the subject matter authority, set strategy and narrative for this business area, and partner closely with senior leaders and business partners to develop and implement internal communications strategy and content. You can dig in and drive action quickly, be collaborative and creative, a critical problem solver, and knows how to get others on board. * This is a hybrid role (3 days/week in the office) and can be based in Overland Park, KS or Bellevue, Washington * Job Responsibilities: Oversee employee engagement with DE&I strategy, including key cultural moments, engagement and learning programs, employee storytelling and thought leadership Oversee employee engagement with CSR strategy, including philanthropic programs, environmental, sustainability and governance (ESG) efforts, connectivity programs Own the employee narrative for T-Mobile's DE&I and CSR strategy and efforts; stay up-to-date on industry best practices, trends and social issues impacting corporate DE&I and CSR initiatives Partner with communications and leadership to and collaborate on social and environmental crisis response. Work closely with DE&I, CSR and ESG to ensure alignment and consistency in messaging. Support and enable team to create unifying and purposeful campaigns and experiences that mobilize and empower employees to be a force for good in their communities. Team with key partners across communications and other large internal organizations to create a roadmap of initiatives that reinforce T-Mobile's inclusive culture, commitment to diversity and equity, and our social purpose. Drive engagement in programs that reinforce these missions. Write, edit, and review short and long-form highly visible content, including emails, talking points, articles, scripts, blogs and more. Ensuring a consistent and compelling narrative that aligns to audience needs. Coordinate with cross-functional teams, including designers, video producers and other partners to deliver high-quality, engaging content and materials. Drive idea generation to support various audience reach and new channel development. Create a standardized process for measuring and communicating results; adjusting strategy as needed. Set clear expectations, goals and individual development plans, and cultural norms for the team. Qualifications: Bachelor's degree in Communications, Journalism, English, PR, Organizational Leadership, Business Administration or related field; or equivalent experience. 5+ years of experience in internal communications and/or developing & driving complex communication plans in a fast-paced, high-volume large corporate environment. Prior experience and understanding of DE&I, including but not limited to communications strategy, ERG leadership and program management. Direct experience in people management and leading cross-functional teams.