Software Guidance and Assistance, Inc.
Marketing Operations Manager, Funnel Operations
Software Guidance and Assistance, Inc., San Jose, California, United States, 95199
Software Guidance & Assistance, Inc., (SGA), is searching for a
Marketing Operations Manager, Funnel Ops
for a
Contract
assignment with one of our premier
SaaS
clients in
Remote Role .
This Data, Analytics, and Operations team (DAO) is passionate about helping marketers deliver exceptional customer experiences and achieve results through operational excellence. Our goal is to increase the efficiency and effectiveness of marketing programs in support of our Digital Media Enterprise business, which includes Document Cloud and Creative Cloud products.s Marketing Operations Manager, Funnel Operations, you will help refine and execute our Marketing Operations Model and become the expert in lead management processes. We work closely with multiple stakeholders to evolve our go-to-market processes into best-in-class. Success will require a blend of technical know-how, solution design, and a non-stop desire for incremental improvement.
Responsibilities
:Develop strategies to proactively manage sophisticated lead routing logic across multiple sales teamsWork with other technical teams to ensure integrations are optimized and data is flowing effectively between multiple systemsManage multiple components of the marketing tech stack, particularly LeanData, and troubleshoot errors and inefficiencies across all technologiesPartner with sales and marketing teams to improve lead conversion rates within all stages of the B2B marketing funnelUnderstand end-to-end lead flow processes and provide documentation and enablement to colleaguesWork closely with Sales Operations to optimize our usage of Outreach.ioContribute to transformational projects and major system migrations by documenting, scoping, and testing current and future capabilitiesProvide phenomenal customer service and support across all interactions. We are a team that strives to go above and beyond.
Required
Skills :
5-7 years of experience in B2B Marketing Operations, Sales Operations, or a related fieldStrong background in lead management, marketing technology administration, and sales collaborationHands-on experience in B2B lead assignment processes including building, testing, deploying rulesets in a complex enterprise environment CRM expertise:Experience with building reports and dashboards, managing integrations with marketing automation and/or other tools, and troubleshooting technical issuesExperience with Salesforce and Microsoft Dynamics is preferrednalytical skills: Ability to define, analyze and report on operational metrics across various teams.Experience with Excel, Tableau, and/or PowerBi is preferredExperience in marketing automation tools such as Marketo a big plusLeanData Certification is a big plusStrong written and verbal communicator, highly articulate, makes arguments in a compelling mannerComfortable working with multiple cross-functional partners and juggling competing prioritiesbility to summarize and present technical concepts to non-technical audiencesExperience driving projects from start-to-finish, even when faced with deep complexity and ambiguity
SGA is a technology and resource solutions provider driven to stand out. We are a women-owned business. Our mission: to solve big IT problems with a more personal, boutique approach. Each year, we match consultants like you to more than 1,000 engagements. When we say let's work better together, we mean it. You'll join a diverse team built on these core values: customer service, employee development, and quality and integrity in everything we do. Be yourself, love what you do and find your passion at work. Please find us at https://sgainc.com .
EEO Employer: Race, Color, Sex, Sexual Orientation, Gender Identity, Religion, National Origin, Disability, Veteran Status, Age, Marital Status, Pregnancy, Genetic Information, or Other Legally Protected Status.
Marketing Operations Manager, Funnel Ops
for a
Contract
assignment with one of our premier
SaaS
clients in
Remote Role .
This Data, Analytics, and Operations team (DAO) is passionate about helping marketers deliver exceptional customer experiences and achieve results through operational excellence. Our goal is to increase the efficiency and effectiveness of marketing programs in support of our Digital Media Enterprise business, which includes Document Cloud and Creative Cloud products.s Marketing Operations Manager, Funnel Operations, you will help refine and execute our Marketing Operations Model and become the expert in lead management processes. We work closely with multiple stakeholders to evolve our go-to-market processes into best-in-class. Success will require a blend of technical know-how, solution design, and a non-stop desire for incremental improvement.
Responsibilities
:Develop strategies to proactively manage sophisticated lead routing logic across multiple sales teamsWork with other technical teams to ensure integrations are optimized and data is flowing effectively between multiple systemsManage multiple components of the marketing tech stack, particularly LeanData, and troubleshoot errors and inefficiencies across all technologiesPartner with sales and marketing teams to improve lead conversion rates within all stages of the B2B marketing funnelUnderstand end-to-end lead flow processes and provide documentation and enablement to colleaguesWork closely with Sales Operations to optimize our usage of Outreach.ioContribute to transformational projects and major system migrations by documenting, scoping, and testing current and future capabilitiesProvide phenomenal customer service and support across all interactions. We are a team that strives to go above and beyond.
Required
Skills :
5-7 years of experience in B2B Marketing Operations, Sales Operations, or a related fieldStrong background in lead management, marketing technology administration, and sales collaborationHands-on experience in B2B lead assignment processes including building, testing, deploying rulesets in a complex enterprise environment CRM expertise:Experience with building reports and dashboards, managing integrations with marketing automation and/or other tools, and troubleshooting technical issuesExperience with Salesforce and Microsoft Dynamics is preferrednalytical skills: Ability to define, analyze and report on operational metrics across various teams.Experience with Excel, Tableau, and/or PowerBi is preferredExperience in marketing automation tools such as Marketo a big plusLeanData Certification is a big plusStrong written and verbal communicator, highly articulate, makes arguments in a compelling mannerComfortable working with multiple cross-functional partners and juggling competing prioritiesbility to summarize and present technical concepts to non-technical audiencesExperience driving projects from start-to-finish, even when faced with deep complexity and ambiguity
SGA is a technology and resource solutions provider driven to stand out. We are a women-owned business. Our mission: to solve big IT problems with a more personal, boutique approach. Each year, we match consultants like you to more than 1,000 engagements. When we say let's work better together, we mean it. You'll join a diverse team built on these core values: customer service, employee development, and quality and integrity in everything we do. Be yourself, love what you do and find your passion at work. Please find us at https://sgainc.com .
EEO Employer: Race, Color, Sex, Sexual Orientation, Gender Identity, Religion, National Origin, Disability, Veteran Status, Age, Marital Status, Pregnancy, Genetic Information, or Other Legally Protected Status.