Infinity Managment Group
Customer Communications Associate
Infinity Managment Group, Lauderhill, Florida, United States,
Infinity Management Group
is a firm that specializes in consulting and sales for some of the most exciting and well-known companies in the nation. Creating personal relationships is the foundation of our firm. We uphold long-standing relations with our clientele not because we are the biggest, but because we strive to be the best. Plain and simple - Using our direct marketing methods, we have continuously achieved dramatic results for clients, both large and small, from many different industries.
The ideal Customer Communications Associate candidates will possess a "second-to-none" work ethic and an unbelievably positive business attitude. We've created a working atmosphere that has not only proven effective, but energetic and fun, so YOU must be too! A big part of
Infinity Management Group's
success is based on a foundation of every day being different while having unlimited opportunities - every team member contributes to the expansion of the company.
Responsibilities of a Customer Communications Associate:Responding to Customer Inquiries:
You'll be responsible for promptly and accurately responding to customer inquiries in personProviding Product or Service Information:
You'll need to have a deep understanding of the company's products or services to provide accurate and helpful information to customers who have questions or need assistance.
Resolving Customer Issues:
Addressing customer complaints, problems, or issues in a professional and efficient manner is a key part of the role.
Processing Orders and Requests:
Assisting customers with placing orders, tracking shipments, processing returns, and handling other transactional tasks.
Managing Communication Channels:
Monitoring and managing communication channels to ensure timely responses and efficient handling of customer inquiries.
Documenting Interactions:
Keeping detailed records of customer interactions, inquiries, complaints, and resolutions in the company's CRM (Customer Relationship Management) system.
Customer Communications Associate will focus on the following areas:Promotional Sales and MarketingCustomer ServicePublic RelationsAccount CoordinationCampaign ManagementClient Relations
Customer Communications Associate Candidates must represent the following:Excellent communication skillsLeadership experienceAbility to work in a high energy environmentAmbition, strong work ethic, and open to new ideasBe a self-starter with problem-solving skillsBe a career-oriented individual searching unlimited opportunities#LI-Onsite
is a firm that specializes in consulting and sales for some of the most exciting and well-known companies in the nation. Creating personal relationships is the foundation of our firm. We uphold long-standing relations with our clientele not because we are the biggest, but because we strive to be the best. Plain and simple - Using our direct marketing methods, we have continuously achieved dramatic results for clients, both large and small, from many different industries.
The ideal Customer Communications Associate candidates will possess a "second-to-none" work ethic and an unbelievably positive business attitude. We've created a working atmosphere that has not only proven effective, but energetic and fun, so YOU must be too! A big part of
Infinity Management Group's
success is based on a foundation of every day being different while having unlimited opportunities - every team member contributes to the expansion of the company.
Responsibilities of a Customer Communications Associate:Responding to Customer Inquiries:
You'll be responsible for promptly and accurately responding to customer inquiries in personProviding Product or Service Information:
You'll need to have a deep understanding of the company's products or services to provide accurate and helpful information to customers who have questions or need assistance.
Resolving Customer Issues:
Addressing customer complaints, problems, or issues in a professional and efficient manner is a key part of the role.
Processing Orders and Requests:
Assisting customers with placing orders, tracking shipments, processing returns, and handling other transactional tasks.
Managing Communication Channels:
Monitoring and managing communication channels to ensure timely responses and efficient handling of customer inquiries.
Documenting Interactions:
Keeping detailed records of customer interactions, inquiries, complaints, and resolutions in the company's CRM (Customer Relationship Management) system.
Customer Communications Associate will focus on the following areas:Promotional Sales and MarketingCustomer ServicePublic RelationsAccount CoordinationCampaign ManagementClient Relations
Customer Communications Associate Candidates must represent the following:Excellent communication skillsLeadership experienceAbility to work in a high energy environmentAmbition, strong work ethic, and open to new ideasBe a self-starter with problem-solving skillsBe a career-oriented individual searching unlimited opportunities#LI-Onsite