HealthCare Support
Remote Prior Authorization Pharmacy Tech - Indianapolis
HealthCare Support, Indianapolis, Indiana, us, 46262
Remote Prior Authorization Pharmacy Tech - Indianapolis, IN
HealthCare Support is actively seeking a
Remote Prior Authorization Pharmacy Tech
to fill a job opening. This role's location is
remote in the Indianapolis, IN area.
This is a contract position that will run until 5/31/2025.
Daily Responsibilities for Remote Prior Authorization Pharmacy Tech - Indianapolis, IN:
The essential functions of a pharmacy technician in Prior Authorization are providing expertise and customer service support to members, customers, and/or providers. This position exists to take incoming requests for prior authorizations, for formulary and non-formulary medications, while ensuring a high level of customer service and maximizing productivity.Request can be received via fax or telephone, from providers' offices and pharmacists. The position provides clinical review for authorizations in keeping with legal and contractual requirements, including but not limited to turn around times (TATs) and service level agreements (SLAs).The technician must provide the information clearly, accurately and in a professional manner. Interactions with callers must be documented per contractual and various regulatory / legal requirements.Using established criteria and guidelines, the pharmacy technician receives and processes prior authorization requests made by providers and members for medications not inherently covered on a member's prescription drug plan.Answer prior authorization inquiry calls or/and faxes as well as research and resolve formulary and benefit issues using the appropriate reference material.Resolve issues and complaints in a timely manner.Performs other duties as assigned by management.Handles inbound phone requests and gathers member data to provide information for Pharmacist consultations.The shifts for the position will range from 8am to 9pm ET, with scheduled shift options being:
Monday to FridayMonday to Thursday, SaturdaySunday to Thursday
Required Qualifications for Remote Prior Authorization Pharmacy Tech - Indianapolis, IN:
High School Diploma/GEDActive Pharmacy Technician license in Indiana1+ year of pharmacy technician experience, with experience working the full cycle of prior authorizationsMust be comfortable being on the phone most of the day - call center environment and will be held to metricsStrong home Internet (minimum speeds of 25 Mbps download/10 Mbps upload)Work from home capabilities (designated private workspace)Strong computer skills
Benefits for Remote Prior Authorization Pharmacy Tech - Indianapolis, IN:
Immediate enrollment in Health InsuranceDental InsuranceLife InsuranceEmployee Assistance Program (EAP)Access to Investment AccountsCareer and educational tools within our Ingenovis ACT (Advocacy) Program
Pay: $20.70 an hour (set pay rate)
Interested in being considered?If you are interested in applying to this position, please click Apply Now for immediate consideration.
For additional consideration, please email a copy of your resume to mitchell.reiter@healthcaresupport.com with your phone number, the job title and location, and our recruiters will reach out.Healthcare Support Staffing, LLC is an equal employment opportunity employer and will consider all qualified applicants without regard to race, color, religion, disability, sex, sexual orientation, gender identity, national origin, protected veteran status, or any other characteristic protected by applicable local, state, or federal law.
#GldPTech624
HealthCare Support is actively seeking a
Remote Prior Authorization Pharmacy Tech
to fill a job opening. This role's location is
remote in the Indianapolis, IN area.
This is a contract position that will run until 5/31/2025.
Daily Responsibilities for Remote Prior Authorization Pharmacy Tech - Indianapolis, IN:
The essential functions of a pharmacy technician in Prior Authorization are providing expertise and customer service support to members, customers, and/or providers. This position exists to take incoming requests for prior authorizations, for formulary and non-formulary medications, while ensuring a high level of customer service and maximizing productivity.Request can be received via fax or telephone, from providers' offices and pharmacists. The position provides clinical review for authorizations in keeping with legal and contractual requirements, including but not limited to turn around times (TATs) and service level agreements (SLAs).The technician must provide the information clearly, accurately and in a professional manner. Interactions with callers must be documented per contractual and various regulatory / legal requirements.Using established criteria and guidelines, the pharmacy technician receives and processes prior authorization requests made by providers and members for medications not inherently covered on a member's prescription drug plan.Answer prior authorization inquiry calls or/and faxes as well as research and resolve formulary and benefit issues using the appropriate reference material.Resolve issues and complaints in a timely manner.Performs other duties as assigned by management.Handles inbound phone requests and gathers member data to provide information for Pharmacist consultations.The shifts for the position will range from 8am to 9pm ET, with scheduled shift options being:
Monday to FridayMonday to Thursday, SaturdaySunday to Thursday
Required Qualifications for Remote Prior Authorization Pharmacy Tech - Indianapolis, IN:
High School Diploma/GEDActive Pharmacy Technician license in Indiana1+ year of pharmacy technician experience, with experience working the full cycle of prior authorizationsMust be comfortable being on the phone most of the day - call center environment and will be held to metricsStrong home Internet (minimum speeds of 25 Mbps download/10 Mbps upload)Work from home capabilities (designated private workspace)Strong computer skills
Benefits for Remote Prior Authorization Pharmacy Tech - Indianapolis, IN:
Immediate enrollment in Health InsuranceDental InsuranceLife InsuranceEmployee Assistance Program (EAP)Access to Investment AccountsCareer and educational tools within our Ingenovis ACT (Advocacy) Program
Pay: $20.70 an hour (set pay rate)
Interested in being considered?If you are interested in applying to this position, please click Apply Now for immediate consideration.
For additional consideration, please email a copy of your resume to mitchell.reiter@healthcaresupport.com with your phone number, the job title and location, and our recruiters will reach out.Healthcare Support Staffing, LLC is an equal employment opportunity employer and will consider all qualified applicants without regard to race, color, religion, disability, sex, sexual orientation, gender identity, national origin, protected veteran status, or any other characteristic protected by applicable local, state, or federal law.
#GldPTech624