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Williams Consulting

User Experience (UX) Public Health Researcher

Williams Consulting, Baltimore, Maryland, United States, 21276


Williams Consulting, LLC (WCLLC) is in search of a User Experience (UX) Public Health Researcher with federal government contracting experience, to join our growing team onsite at our Catonsville, Maryland office. The core business hours are Monday-Friday 8:30am-5:00pm. This position is contingent upon award.

Williams Consulting, LLC is an 8(a), HUBZone, Woman-Owned Small Business, and Economically Disadvantaged Woman-Owned Small Business with Federal, State, local, and commercial clients. We take immense pride in our ability to provide exceptional client service. We value our employees and recognize their contributions to the success of our clients and our company. We offer competitive salaries and support flexible work locations and scheduling, when possible. We offer competitive benefits including Medical, Vision, and Dental coverage through national plans. We also offer Life, AD&D, Short- & Long-Term Disability Insurance, PTO, and 401k matching.

Description

Williams Consulting, LLC is seeking a passionate UX Public Health Researcher to lead qualitative research initiatives, engaging individuals and groups with lived experience of health and healthcare disparities.

Duties and Responsibilities

Design and conduct qualitative research studies, including in-depth interviews and focus groups, to explore personal experiences and perceptions navigating the healthcare systemDevelop interview topic guides, recruitment strategies, and material tailored to diverse populationsCollaborate with stakeholders to recruit participants, and facilitate meaningful engagement throughout the research processUse Human Centered Design (HCD) principles to synthesize research finding and translate insights into actionable recommendations for improving health equity and healthcare deliveryProduce detailed analytics reports and presentations that effectively communicate research findings, insights and recommendationsStay informed about emerging trends, best practices and innovations in UX research and healthcare disparitiesRepresent at meetings and conferences to advance health equity and address social determinants of healthOther duties as assignedRequirements and Experience

Bachelor's or Master's degree in Public Health, Psychology, Anthropology, or related field8+ years of experience conducting qualitative research, particularly with populations experiencing health and healthcare disparitiesExpertise in designing and implementing research methodologies such as in-depth interviews and focus group studiesFamiliarity with HCD principles and their application to research processesCommitment to equity, inclusion, and social justice in research practices and outcomesStrong understanding of Medicare, Medicaid, CHIP and Marketplace health plans, health equity principles, social determinants of health, and disparities in healthcare access and outcomes preferredExperience with qualitative data analysis tool and techniques, and the ability to generate actionable insights from complex data setsIn-depth understanding of federal statutory and regulatory requirementsSuperior verbal, written, and interpersonal communication skillsMust be highly detail oriented with the ability to pivot to meet emerging needsProficient with MS Office (Word, Excel, PowerPoint, Outlook, Visio, Project) and AdobeMust demonstrate professionalism and a positive work ethic in all situationsAbility to respond effectively to changing events and competing prioritiesBackground investigation requiredPreferred Experience/Qualifications

HUBZone candidates are strongly encouraged to apply

Working Conditions and Requirements

While performing the duties of this job, the employee is regularly required to talk or listen. Standing, sitting, squatting, and other normal office-related physical activities are required. Must be able to sit and read computer screens for extended periods.

WCLLC is an Equal Opportunity Employer

Williams Consulting LLC does not discriminate in employment based on race, color, religion, sex, national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.