Design Studio Manager

PurposeThis Design Studio Manager is responsible for creating and leading a high-performance team that drives sales through achieving competitive store results. The Design Studio Manager will provide strong leadership and motivation to their team, drive new business and increase sales through client relationships, and manage operational functions in the store to ensure customer satisfaction, maximum productivity and profitability, inventory control, and compliance with company policy and procedures.Minimum Eligibility RequirementsHigh school graduate or equivalent. College degree preferred or relevant design industry experienceMinimum of five (5) years of retail/showroom management experience and proven ability to lead in a highly consultative sales environmentAbility to adapt to highly complex business modelDemonstrated proficiency in recruiting, training, sales generation, operations, and merchandisingExcellent communication, delegation, follow-up up, and analytical skillsAbility to exercise independent discretion and judgment in managing a fast-paced environment and adapting to change with a sense of urgencyMust possess excellent customer service skills and work well under pressureProficient in Microsoft Office SuitePerform other duties as assignedEssential FunctionsResponsible for hiring, determining compensation, and performance management of Design Studio associatesDirects and apportions the work of Design Consultants, Logistics Supervisor, and Merchandise CoordinatorWill work closely with the Company's Senior Management on strategy executionTrain, develop, motivate, and lead high-caliber design/sales talentPlanning and controlling the budget/P&L managementAbility to work in a highly collaborative environment with cross-functional partnersManage the store and its employees to ensure all store sales goals are achieved.Identify opportunities to drive sales generation and ensure action is taken to achieve goals.Hold the team accountable to maintaining a high level of customer contact and executing the sales process from pre-appointment/initial customer engagement through post-purchase follow-upEnsure brand standards and operating standards meet or exceed company expectations to support brand consistency.Ensure store presentation standards are achieved and maintained.Communicate merchandise market trend information to the Senior Director Regional Merchandiser (SDRM)Participate in Product Line Reviews (PLR)Conduct recruiting, interviewing, and selection processes to ensure that the store is properly staffed.Create and maintain store team, regional, and corporate relationships.Monitor, maintain, and follow company policies; support company expectations and systems.Handle store-level human resources or loss prevention issues with the Senior Director Regional Operations (SDRO), Human Resources Manager, or Loss Prevention Manager when necessary.Responsible for the execution and management of design applications i.e.; SketchUp, proprietary Online Design Appointment Scheduler, MyOrder, Salesforce (CRM), etcNetwork, participate, in and/or host professional design affiliations to promote the Design Studio i.e. ASID, NKBA. IIDA, etcResponsible for building and maintaining external third relationships to drive business and provide additional service offerings to our customers i.e. IME, HausPro, etcBuild strong community relationships/partnerships to optimize grassroots marketing effortsStays current on design trends and have a clear understanding of trends in the marketPerform additional managerial duties as requiredBenefits & RewardsBonus opportunities at every levelCareer advancement opportunitiesRelocation opportunities across the country401k with discretionary company matchEmployee Stock Purchase PlanReferral Bonus ProgramA personal holiday and Volunteer Time Off programMedical, Dental, Vision, Life, and other Insurance Plans (subject to eligibility criteria)