Maybourne Beverly Hills Hotel
Marketing Manager
Maybourne Beverly Hills Hotel, Beverly Hills, California, United States, 90211
Marketing Manager
Job Overview
The Maybourne Beverly Hills Hotel invites you to explore opportunities to push your creativity and be outstanding in a career that will bring out your craft and passion. We look for people that will share our vision and help bring it to life. If this is something you want to be a part of, we look forward to receiving your application.
Summary of Position
The Marketing Manager serves as the brand champion of the Maybourne Beverly Hills as well as the Maybourne brand(s), supporting B to C, B to B and MBH internal marketing needs. Working closely with the GM, Hotel Manager, F&B Director and the DOSM, responsibilities include creating marketing tools to drive revenue in all channels and providing brand approval on any marketing collateral produced throughout the hotel. Focus of the position includes the hotel, F&B outlets and The Spa. Assists in the managing of the PR, Social and digital agencies working closely with the Digital Marketing Manager.
Roles and Responsibilities
Participates in all marketing and communication internal and external meetings contributing to strategy and assisting in execution for the hotel, spa, and F&B outlets.Manages and enforces brand standards on property with support from Hotel Manager, EOC and other department heads; i.e., Spa, etc.Designs and edits day-to-day templated materials for the sales and catering teams to support needed promotional efforts including B to B channels; i.e., group, corporate transient, social events and weddings.Owns the performance of the MBH website working simultaneously with revenue management and collaborating with the digital marketing manager and the digital agency.Works closely with MHG’s creative/brand agency when requested and communicates within MBH team any brand changes developed at head office.Participates in photo and video shoots of the property and designs printed and electronic collateralExecutes creative for offers and annual promotions like Black Friday and Cyber Monday with DORMCreates all marketing tools for OTA channelsWorks with operations teams to ensure that MBH standards and programs are executed and delivered on brandParticipates in the creation of content strategy, managing deadlines and execution with the internal MBH team and the agencies of recordManages Trip Advisor ranking and responses with General ManagerProduces weekly, monthly and quarterly reports as needed analyzing results and recommending new strategies based on learnings and data.Is involved in the community and supports local efforts along with GM, DOSM and other Sr. Leaders.Maintains comprehensive up-to-date photo library assets and all outletsMonitors web performance on ongoing basis, understanding and analyzing trends, takeaways, and suggesting tactics that can improve performanceCreates and implements CRM/e-mail marketing strategy for all databasesManages all projects, profiles and package placement on CVB, BH, Cvent websites supporting any sales and/or relevant partner sitesAssists in development and execution of all advertising and creates assets as requiredMonitors and maintains printing and amenity inventoriesProfessionally represents MBH in the community and industry organizations and eventsManages and complies with internal purchasing and finance protocols for ALL marketing expenses working with DOSMMaintains a professional image at all times that falls within the hotel and company guidelines for appearance and dressAble to find guest centric solutionsAttends all required meetings.Maintains high confidentiality in regards to guest privacyPerforms any other related duties as determined by MHG, DOSM and GMQUALIFICATIONS:Bachelor’s Degree or equivalent required3-5 years in marketing role required, working with luxury brands and/or digital marketing. Hospitality experience a plus.Systems experience required to include; Microsoft office, photoshop/adobe acrobat, basic HTML coding, InDesignCopywritingDirect marketing strategy development (comprehensive CRM experience)Budget creation and managementPlan development and management including content creation, social media strategyStrong oral and written communication skillsHotel and competitive market knowledgeAbility to analyze data and develop action plansExcellent organizational skills and ability to work in dynamic and fast-changing environment.Must be a self-starter with an entrepreneurial spirit.PHYSICAL REQUIREMENTS:
Prolonged periods of standing and/or walking.Must be able to lift 15 pounds at times.Physically able to walk and sit for extended periods of timeHow you Demonstrate your Talent
The guests of The Maybourne Beverly Hills are our top priority. We take great pride to ensure that each and every guest has the most memorable experience that is enhanced by going the extra mile through providing the world-class service our hotels are known for.
Go the
EXTRA
mile in our effortsBe
RESPECTFUL
to our guests and colleaguesDeliver service in a
CARING
fashionBe
OUTSTANDINGExpress your own personality – Create your
LEGACYBe your
NATURAL SELF
– Be genuine and sincere with the guest and colleagues
Who you would be working for
Maybourne Hotel Group owns and manages Claridge's, The Connaught, The Berkeley, The Maybourne Riviera, The Emory and The Maybourne Beverly Hills – six of the world's most renowned luxury hotels.
Our hotels have histories that stretch back over a century. And, while each one retains its timeless appeal and individual nature, we are committed to ensuring they are always in tune with the wants and wishes of today’s discerning guests.
A warm welcome and cool spirit define The Maybourne Beverly Hills, the newest member of our hotel family. Blending our signature service style with the energy of Beverly Hills, expect culinary creativity and contemporary comfort, all wrapped up in a landmark location. The Maybourne Beverly Hills is California, through and through.
COMPANY BENEFITS:
Medical/Dental/Vision InsuranceCompany matched 401(k) planCompany matched Health Savings PlanFlexible SpendingPaid HolidaysPaid Time OffPaid Sick LeaveEmployee Assistance ProgramParkingEmployee Recognition ProgramsColleague mealsColleague Referral Incentive program
*The Maybourne Beverly Hills participates in E-Verify.*
Job Overview
The Maybourne Beverly Hills Hotel invites you to explore opportunities to push your creativity and be outstanding in a career that will bring out your craft and passion. We look for people that will share our vision and help bring it to life. If this is something you want to be a part of, we look forward to receiving your application.
Summary of Position
The Marketing Manager serves as the brand champion of the Maybourne Beverly Hills as well as the Maybourne brand(s), supporting B to C, B to B and MBH internal marketing needs. Working closely with the GM, Hotel Manager, F&B Director and the DOSM, responsibilities include creating marketing tools to drive revenue in all channels and providing brand approval on any marketing collateral produced throughout the hotel. Focus of the position includes the hotel, F&B outlets and The Spa. Assists in the managing of the PR, Social and digital agencies working closely with the Digital Marketing Manager.
Roles and Responsibilities
Participates in all marketing and communication internal and external meetings contributing to strategy and assisting in execution for the hotel, spa, and F&B outlets.Manages and enforces brand standards on property with support from Hotel Manager, EOC and other department heads; i.e., Spa, etc.Designs and edits day-to-day templated materials for the sales and catering teams to support needed promotional efforts including B to B channels; i.e., group, corporate transient, social events and weddings.Owns the performance of the MBH website working simultaneously with revenue management and collaborating with the digital marketing manager and the digital agency.Works closely with MHG’s creative/brand agency when requested and communicates within MBH team any brand changes developed at head office.Participates in photo and video shoots of the property and designs printed and electronic collateralExecutes creative for offers and annual promotions like Black Friday and Cyber Monday with DORMCreates all marketing tools for OTA channelsWorks with operations teams to ensure that MBH standards and programs are executed and delivered on brandParticipates in the creation of content strategy, managing deadlines and execution with the internal MBH team and the agencies of recordManages Trip Advisor ranking and responses with General ManagerProduces weekly, monthly and quarterly reports as needed analyzing results and recommending new strategies based on learnings and data.Is involved in the community and supports local efforts along with GM, DOSM and other Sr. Leaders.Maintains comprehensive up-to-date photo library assets and all outletsMonitors web performance on ongoing basis, understanding and analyzing trends, takeaways, and suggesting tactics that can improve performanceCreates and implements CRM/e-mail marketing strategy for all databasesManages all projects, profiles and package placement on CVB, BH, Cvent websites supporting any sales and/or relevant partner sitesAssists in development and execution of all advertising and creates assets as requiredMonitors and maintains printing and amenity inventoriesProfessionally represents MBH in the community and industry organizations and eventsManages and complies with internal purchasing and finance protocols for ALL marketing expenses working with DOSMMaintains a professional image at all times that falls within the hotel and company guidelines for appearance and dressAble to find guest centric solutionsAttends all required meetings.Maintains high confidentiality in regards to guest privacyPerforms any other related duties as determined by MHG, DOSM and GMQUALIFICATIONS:Bachelor’s Degree or equivalent required3-5 years in marketing role required, working with luxury brands and/or digital marketing. Hospitality experience a plus.Systems experience required to include; Microsoft office, photoshop/adobe acrobat, basic HTML coding, InDesignCopywritingDirect marketing strategy development (comprehensive CRM experience)Budget creation and managementPlan development and management including content creation, social media strategyStrong oral and written communication skillsHotel and competitive market knowledgeAbility to analyze data and develop action plansExcellent organizational skills and ability to work in dynamic and fast-changing environment.Must be a self-starter with an entrepreneurial spirit.PHYSICAL REQUIREMENTS:
Prolonged periods of standing and/or walking.Must be able to lift 15 pounds at times.Physically able to walk and sit for extended periods of timeHow you Demonstrate your Talent
The guests of The Maybourne Beverly Hills are our top priority. We take great pride to ensure that each and every guest has the most memorable experience that is enhanced by going the extra mile through providing the world-class service our hotels are known for.
Go the
EXTRA
mile in our effortsBe
RESPECTFUL
to our guests and colleaguesDeliver service in a
CARING
fashionBe
OUTSTANDINGExpress your own personality – Create your
LEGACYBe your
NATURAL SELF
– Be genuine and sincere with the guest and colleagues
Who you would be working for
Maybourne Hotel Group owns and manages Claridge's, The Connaught, The Berkeley, The Maybourne Riviera, The Emory and The Maybourne Beverly Hills – six of the world's most renowned luxury hotels.
Our hotels have histories that stretch back over a century. And, while each one retains its timeless appeal and individual nature, we are committed to ensuring they are always in tune with the wants and wishes of today’s discerning guests.
A warm welcome and cool spirit define The Maybourne Beverly Hills, the newest member of our hotel family. Blending our signature service style with the energy of Beverly Hills, expect culinary creativity and contemporary comfort, all wrapped up in a landmark location. The Maybourne Beverly Hills is California, through and through.
COMPANY BENEFITS:
Medical/Dental/Vision InsuranceCompany matched 401(k) planCompany matched Health Savings PlanFlexible SpendingPaid HolidaysPaid Time OffPaid Sick LeaveEmployee Assistance ProgramParkingEmployee Recognition ProgramsColleague mealsColleague Referral Incentive program
*The Maybourne Beverly Hills participates in E-Verify.*