Santa Rosa County Sheriff's Office
Communications Dispatcher Trainee
Santa Rosa County Sheriff's Office, Milton, Florida, United States, 32570
Salary :
$45,281.60 - $49,608.00 Annually
Location :
Milton, FL
Job Type:
Full Time
Job Number:
00154
Department:
Administration
Division:
Communications
Opening Date:
05/30/2024
Closing Date:
7/31/2024 12:00 AM Central
Description
HIGHER STARTING PAY FOR EXPERIENCED DISPATCHERS:0-1 YR FULL-TIME EXPERIENCE: $21.77/HR2 YRS FULL-TIME EXPERIENCE: $22.81/HR3+ YRS FULL-TIME EXPERIENCE: $23.85/HR
GENERAL DESCRIPTION:
Public safety communications work in operating radios, telephones and computer. Answering calls for assistance and dispatching.
Communications Dispatcher Trainees are required to work under the direct supervision of a Communications Dispatcher I, Communications Dispatcher II, Communications Shift Leader, or Communications Supervisor. Communications Dispatcher Trainees will be reclassified to Communications Dispatcher I upon the successful completion of the Communications Dispatcher I training program AND upon successful completion of a one year probationary period.
Examples of Duties
ESSENTIAL JOB FUNCTIONS:
Essential functions are fundamental job duties. They do not include marginal tasks which are also performed but are incidental to the primary functions. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position, nor does every position allocated to the class necessarily perform every duty listed. Personal characteristics required of all employees, such as honesty, industry, sobriety and the ability to get along with others, are presumed qualities and may not be listed specifically.Answers switchboard, transfers calls and takes messages;Answers 911 calls taking information and entering into CAD system;Assigns complaints to officers and maintains current status of officers;Processes inquiries regarding registrations, warrants, jail information, business complaints and house watches;Monitors radio channels and alarms;Operates NCIC/FCIC system for inquiry regarding persons, vehicles, boats and articles;Performs radio paging via Sheriff's paging system;Operates Teletype and office machines;Maintains logs and records of work;Works shift work;Performs related duties as required.ESSENTIAL PHYSICAL SKILLS:
Must be able to operate switchboard, radio, computer and perform data entry; eyesight correctable to 20/30; normal hearing with or without a hearing aid; sit for long periods of time; work shift work.
ENVIRONMENTAL CONDITIONS:
Inside an environment which is often under emergency and stressful situations.
KNOWLEDGE OF:
Geography and street locations of the county; general radio language; computers.
ABILITY TO:
Gain knowledge of procedures used in dispatching; communicate effectively with public and officials under emergency conditions; orient, read and utilize a map or ATLAS using the grid system; give clear, concise directions between geographic points; perform multiple functions simultaneously; gain knowledge of codes, signals and operations of telecommunications system; FCC rules and regulations; manage situations involving high stress.
SKILLS:
Computer; communication skills used on a radio network.Typical Qualifications
MINIMUM QUALIFICATIONS:
Graduation from high school or GED.Supplemental Information
PERFORMANCE TESTING:
Applicants must successfully pass Communications Dispatcher performance test (CritiCall) administered by the agency. Applicant will be afforded three (3) opportunities to successfully complete testing.
LICENSE:
Applicant must have a valid Florida Driver's License on the date of hire and maintain said license while employed in this position
ADDITIONAL:
Must submit to and pass a thorough background investigation, computer voice stress analyzer examination, and medical exam/drug screen if a new hire.
The following are just some of the wonderful benefits offered by the Santa Rosa County Sheriff's Office. Additional benefit information can be found at:
Health Coverage with Blue Cross Blue Shield (3 plans) - cost listed is per month:HMO Plan 1 (115)
PPO Plan 1 (317)
HMO Plan 2 (41)Employee Only Free $14.50 FREEFamily $350.00 $382.55 $275.00
Optional Flexible Spending Plan (pre-tax)
Health - Maximum $3,050 annually, paid bi-weeklyDependent Care - Maximum $5,000 annually, paid bi-weekly
Dental Coverage - Blue Cross (Florida Combined Life)Employee Only $43.30Family $124.51Vision Coverage - Humana VisionEmployee Only $6.76Employee & Spouse $13.52Employee & Child(ren) $15.98Family $22.57Employee Assistance Program - no cost to employee or family members$25,000 Lincoln Financial Life Insurance Policy provided free to employeesFlorida Retirement System Pension Plan - 3% cost to employee; 8 years vestedFlorida Retirement System Investment Plan - 3% cost to employee; 1 year vestedDeferred Compensation Plan through Nationwide - 15% employer match of contributions at the end of the calendar yearEmergency Leave PoolFREE! Hepatitis B Inoculation$25 Annual Wellness Bonus for obtaining annual physical with physicianFREE! Healthiest You - Teledoc AppointmentsAdditional Life Insurance available through: Liberty National, USAble, Colonial Life (paid by employee)Additional Services from Legal Shield (paid by employee)Additional policies from AFLAC (paid by employee) - accident, cancer, hospitalization, etc.Tuition reimbursementFree gym facilities on-siteNo state of Florida income tax11 paid holidays per year, 2.5x salary paid for all hours worked on a holiday, 8 hours paid for holidays not worked4 hours Annual Leave earned per pay period (increases after 4 years of employment)4 hours Sick Leave earned per pay periodCompensatory Leave Bank (Sworn Law Enforcement and Sworn Detention)Paid training opportunitiesPaid overtimeAdditional Benefits Available for Sworn Law Enforcement, Sworn Detention Deputy, and Communications Dispatcher positions:
FREE! Life insurance through Hartford with varying payout maximums (minimum $75,000)Double time and a half for all hours worked on a holidayAdditional Benefits for Sworn Law Enforcement Officers:
All uniforms and equipment providedTake home vehicle (After completion of FTO: depending on assignment and residence location)
$45,281.60 - $49,608.00 Annually
Location :
Milton, FL
Job Type:
Full Time
Job Number:
00154
Department:
Administration
Division:
Communications
Opening Date:
05/30/2024
Closing Date:
7/31/2024 12:00 AM Central
Description
HIGHER STARTING PAY FOR EXPERIENCED DISPATCHERS:0-1 YR FULL-TIME EXPERIENCE: $21.77/HR2 YRS FULL-TIME EXPERIENCE: $22.81/HR3+ YRS FULL-TIME EXPERIENCE: $23.85/HR
GENERAL DESCRIPTION:
Public safety communications work in operating radios, telephones and computer. Answering calls for assistance and dispatching.
Communications Dispatcher Trainees are required to work under the direct supervision of a Communications Dispatcher I, Communications Dispatcher II, Communications Shift Leader, or Communications Supervisor. Communications Dispatcher Trainees will be reclassified to Communications Dispatcher I upon the successful completion of the Communications Dispatcher I training program AND upon successful completion of a one year probationary period.
Examples of Duties
ESSENTIAL JOB FUNCTIONS:
Essential functions are fundamental job duties. They do not include marginal tasks which are also performed but are incidental to the primary functions. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position, nor does every position allocated to the class necessarily perform every duty listed. Personal characteristics required of all employees, such as honesty, industry, sobriety and the ability to get along with others, are presumed qualities and may not be listed specifically.Answers switchboard, transfers calls and takes messages;Answers 911 calls taking information and entering into CAD system;Assigns complaints to officers and maintains current status of officers;Processes inquiries regarding registrations, warrants, jail information, business complaints and house watches;Monitors radio channels and alarms;Operates NCIC/FCIC system for inquiry regarding persons, vehicles, boats and articles;Performs radio paging via Sheriff's paging system;Operates Teletype and office machines;Maintains logs and records of work;Works shift work;Performs related duties as required.ESSENTIAL PHYSICAL SKILLS:
Must be able to operate switchboard, radio, computer and perform data entry; eyesight correctable to 20/30; normal hearing with or without a hearing aid; sit for long periods of time; work shift work.
ENVIRONMENTAL CONDITIONS:
Inside an environment which is often under emergency and stressful situations.
KNOWLEDGE OF:
Geography and street locations of the county; general radio language; computers.
ABILITY TO:
Gain knowledge of procedures used in dispatching; communicate effectively with public and officials under emergency conditions; orient, read and utilize a map or ATLAS using the grid system; give clear, concise directions between geographic points; perform multiple functions simultaneously; gain knowledge of codes, signals and operations of telecommunications system; FCC rules and regulations; manage situations involving high stress.
SKILLS:
Computer; communication skills used on a radio network.Typical Qualifications
MINIMUM QUALIFICATIONS:
Graduation from high school or GED.Supplemental Information
PERFORMANCE TESTING:
Applicants must successfully pass Communications Dispatcher performance test (CritiCall) administered by the agency. Applicant will be afforded three (3) opportunities to successfully complete testing.
LICENSE:
Applicant must have a valid Florida Driver's License on the date of hire and maintain said license while employed in this position
ADDITIONAL:
Must submit to and pass a thorough background investigation, computer voice stress analyzer examination, and medical exam/drug screen if a new hire.
The following are just some of the wonderful benefits offered by the Santa Rosa County Sheriff's Office. Additional benefit information can be found at:
Health Coverage with Blue Cross Blue Shield (3 plans) - cost listed is per month:HMO Plan 1 (115)
PPO Plan 1 (317)
HMO Plan 2 (41)Employee Only Free $14.50 FREEFamily $350.00 $382.55 $275.00
Optional Flexible Spending Plan (pre-tax)
Health - Maximum $3,050 annually, paid bi-weeklyDependent Care - Maximum $5,000 annually, paid bi-weekly
Dental Coverage - Blue Cross (Florida Combined Life)Employee Only $43.30Family $124.51Vision Coverage - Humana VisionEmployee Only $6.76Employee & Spouse $13.52Employee & Child(ren) $15.98Family $22.57Employee Assistance Program - no cost to employee or family members$25,000 Lincoln Financial Life Insurance Policy provided free to employeesFlorida Retirement System Pension Plan - 3% cost to employee; 8 years vestedFlorida Retirement System Investment Plan - 3% cost to employee; 1 year vestedDeferred Compensation Plan through Nationwide - 15% employer match of contributions at the end of the calendar yearEmergency Leave PoolFREE! Hepatitis B Inoculation$25 Annual Wellness Bonus for obtaining annual physical with physicianFREE! Healthiest You - Teledoc AppointmentsAdditional Life Insurance available through: Liberty National, USAble, Colonial Life (paid by employee)Additional Services from Legal Shield (paid by employee)Additional policies from AFLAC (paid by employee) - accident, cancer, hospitalization, etc.Tuition reimbursementFree gym facilities on-siteNo state of Florida income tax11 paid holidays per year, 2.5x salary paid for all hours worked on a holiday, 8 hours paid for holidays not worked4 hours Annual Leave earned per pay period (increases after 4 years of employment)4 hours Sick Leave earned per pay periodCompensatory Leave Bank (Sworn Law Enforcement and Sworn Detention)Paid training opportunitiesPaid overtimeAdditional Benefits Available for Sworn Law Enforcement, Sworn Detention Deputy, and Communications Dispatcher positions:
FREE! Life insurance through Hartford with varying payout maximums (minimum $75,000)Double time and a half for all hours worked on a holidayAdditional Benefits for Sworn Law Enforcement Officers:
All uniforms and equipment providedTake home vehicle (After completion of FTO: depending on assignment and residence location)