H2HOTEL GROUP
Sales & Marketing Administrator SLO
H2HOTEL GROUP, San Luis Obispo, California, us, 93403
Job Details
Job LocationSan Luis Obispo, CA
Salary Range$66,560.00 Salary/year
Description
Sales and Marketing Administrator
Job Description:
Provide administrative support to the Director of Sales and Marketing.
Essential Job FunctionsWorks independently, exercises discretion, and acts upon own judgment.Responsible for producing Group Resume and presenting it in a timely manner to operations. Communicating to external customers any communication deemed necessary by the DOSM.Post deposits, send invoices and complete final booking reconciliation with accounting departmentAssist upon request to prepare for site inspections with potential customers, visiting guest rooms and meeting spaceData entry using SalesandCatering.com, MyEmma, Stayntouch, Microsoft Word and Excel.Copying and distribution of internal/external letters, forms, bookings, contracts, booking recaps, schedules, and mail. E-mail correspondence directed by DOSM as needed. Filing and distribution of incoming/outgoing mail.Creating room blocks and revision of rooming lists including cancellation and no-show updates. Closing group master folios in accordance with the contract terms. Work closely with FOM for group rooming list updates and changes.Maintain current knowledge of hotel strategies and promotions.Assist with preparation for trade shows, sales appointments, travel schedule and collateral needs.Answer telephone and assist internal and external guests with requests.Attend weekly sales departmental meetings and other scheduled meetings to support operations.Keep work area clean and organized.Assist with special projects assigned by DOSM.Manage advertisement for both print and digital mediaMonitor Poly Parent and Cuesta Parents applicationsInstagram posting, reposting stories on Hotel-SLO siteExpense reports for DOSMUpdate Hotel Happenings for hotel events and Region eventsSchedule classes and organize on EventbriteDefinite and Tentative Business updatesCreate and send out wedding booking codesBook business traveler reservationsMaintain The Hotel Collection correspondence (American Express)Send out final receipts to clients for catering departmentMaintains a good working relationship with other departments, employees, and guests.Maintain and promote a positive and cooperative work relationship with all hotel departments.Follow all procedures and policies set forth by the Piazza Hospitality Brand.Any other duties as requested by DOSMQUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Essential Core Skills and Competencies
A friendly individual who genuinely enjoys being around people and who can manage multiple tasks at once.Good listening skills, with the ability to respond quickly to needs and requests.Have an aptitude to solve complex issues.Ability to develop and maintain good relationships with internal and external customers.Have sufficient computer skills that will allow them to be able to use, in a proficient manner, all Company issued software programs implemented at the hotel, working knowledge of Microsoft Office software.Ability to interpret and perform basic math functions, able to work with and understand financial information and data.Highly motivated and detail-oriented self-starter.Able to work independently, take initiative to seek ways to assist both the internal and external customer.Good oral and written communication skills.Ability to manage multiple priorities in a fast-paced environment.Requires ability to take written and verbal direction in English and speak English clearlyExceptional organizational skills with the ability to balance and prioritize work.Education and Experience
High school diploma or equivalent is required.2+ years of Hospitality or related experience is required.Prior Hotel administrative experience is preferred.Other Eligibility Qualifications
Legally eligible to work in the United States.Strong computer skills.Able to read and speak the English language wellPAY & BENEFITS
Base Salary:
$66,560.00 (Exempt)
The salary listed is the rate Hotel San Luis Obispo reasonably expects to pay for this position.
Benefits:
Health/Dental/Vision Insurance, Vacation/Sick Time, Matching Retirement Program, Group Life Insurance, Voluntary Protection Accident/Illness, Employee Assistance Program (EAP), Flexible Spending Accounts, Referral Program, Employee Discounts, Employee Relief Fund.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee will have exposure to computer screens in a standard office setting. The employee must have sufficient mobility to work in an office setting; stand or sit for prolonged periods of time; operate office equipment including the use of a computer keyboard. The employee must be able to see in the normal visual range with or without correction; vision sufficient to read computer screens and printed documents. The employee must hear in the normal audio range with or without correction. The employee must occasionally lift and/or move up to 25 pounds.WORK ENVIRONMENTThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The work environment is a traditional indoor office setting.The space is shared, and work is collaborative.The noise level in the work environment is quiet to moderate.The office is lit both naturally and by overhead lights.
*NOTE: This job description is not intended to be all-inclusive.
Employee may perform other related duties as negotiated to meet the ongoing needs of Hotel San Luis Obispo.
Hotel SLO is an equal opportunity employer. Hotel SLO prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
Job LocationSan Luis Obispo, CA
Salary Range$66,560.00 Salary/year
Description
Sales and Marketing Administrator
Job Description:
Provide administrative support to the Director of Sales and Marketing.
Essential Job FunctionsWorks independently, exercises discretion, and acts upon own judgment.Responsible for producing Group Resume and presenting it in a timely manner to operations. Communicating to external customers any communication deemed necessary by the DOSM.Post deposits, send invoices and complete final booking reconciliation with accounting departmentAssist upon request to prepare for site inspections with potential customers, visiting guest rooms and meeting spaceData entry using SalesandCatering.com, MyEmma, Stayntouch, Microsoft Word and Excel.Copying and distribution of internal/external letters, forms, bookings, contracts, booking recaps, schedules, and mail. E-mail correspondence directed by DOSM as needed. Filing and distribution of incoming/outgoing mail.Creating room blocks and revision of rooming lists including cancellation and no-show updates. Closing group master folios in accordance with the contract terms. Work closely with FOM for group rooming list updates and changes.Maintain current knowledge of hotel strategies and promotions.Assist with preparation for trade shows, sales appointments, travel schedule and collateral needs.Answer telephone and assist internal and external guests with requests.Attend weekly sales departmental meetings and other scheduled meetings to support operations.Keep work area clean and organized.Assist with special projects assigned by DOSM.Manage advertisement for both print and digital mediaMonitor Poly Parent and Cuesta Parents applicationsInstagram posting, reposting stories on Hotel-SLO siteExpense reports for DOSMUpdate Hotel Happenings for hotel events and Region eventsSchedule classes and organize on EventbriteDefinite and Tentative Business updatesCreate and send out wedding booking codesBook business traveler reservationsMaintain The Hotel Collection correspondence (American Express)Send out final receipts to clients for catering departmentMaintains a good working relationship with other departments, employees, and guests.Maintain and promote a positive and cooperative work relationship with all hotel departments.Follow all procedures and policies set forth by the Piazza Hospitality Brand.Any other duties as requested by DOSMQUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Essential Core Skills and Competencies
A friendly individual who genuinely enjoys being around people and who can manage multiple tasks at once.Good listening skills, with the ability to respond quickly to needs and requests.Have an aptitude to solve complex issues.Ability to develop and maintain good relationships with internal and external customers.Have sufficient computer skills that will allow them to be able to use, in a proficient manner, all Company issued software programs implemented at the hotel, working knowledge of Microsoft Office software.Ability to interpret and perform basic math functions, able to work with and understand financial information and data.Highly motivated and detail-oriented self-starter.Able to work independently, take initiative to seek ways to assist both the internal and external customer.Good oral and written communication skills.Ability to manage multiple priorities in a fast-paced environment.Requires ability to take written and verbal direction in English and speak English clearlyExceptional organizational skills with the ability to balance and prioritize work.Education and Experience
High school diploma or equivalent is required.2+ years of Hospitality or related experience is required.Prior Hotel administrative experience is preferred.Other Eligibility Qualifications
Legally eligible to work in the United States.Strong computer skills.Able to read and speak the English language wellPAY & BENEFITS
Base Salary:
$66,560.00 (Exempt)
The salary listed is the rate Hotel San Luis Obispo reasonably expects to pay for this position.
Benefits:
Health/Dental/Vision Insurance, Vacation/Sick Time, Matching Retirement Program, Group Life Insurance, Voluntary Protection Accident/Illness, Employee Assistance Program (EAP), Flexible Spending Accounts, Referral Program, Employee Discounts, Employee Relief Fund.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee will have exposure to computer screens in a standard office setting. The employee must have sufficient mobility to work in an office setting; stand or sit for prolonged periods of time; operate office equipment including the use of a computer keyboard. The employee must be able to see in the normal visual range with or without correction; vision sufficient to read computer screens and printed documents. The employee must hear in the normal audio range with or without correction. The employee must occasionally lift and/or move up to 25 pounds.WORK ENVIRONMENTThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The work environment is a traditional indoor office setting.The space is shared, and work is collaborative.The noise level in the work environment is quiet to moderate.The office is lit both naturally and by overhead lights.
*NOTE: This job description is not intended to be all-inclusive.
Employee may perform other related duties as negotiated to meet the ongoing needs of Hotel San Luis Obispo.
Hotel SLO is an equal opportunity employer. Hotel SLO prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.