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University Enterprises

Student Assistant- Information Technology- Web Design & Support

University Enterprises, Sacramento, California, United States, 95828


Description

The California Department of Transportation (Caltrans) is seeking a student assistant to: ensure ADSD Web Design and Support services are met by assisting in the implementation and support of Information Technology (IT) policies, standards and services; assist IT employees to provide high quality customer service; provide a variety of assistance with Division projects and software programs including Microsoft Word, Excel, PowerPoint, Adobe Acrobat, Sitecore, and Drupal; assist in going through phases of the system development life cycle to ensure efficient and effective delivery of IT products, services, and/or systems, in a learning capacity, under the general direction of the staff members of the Web Design and Support team and/or Information Technology Supervisor II.

In addition to the above, the Student Assistant will play a crucial role in supporting web development and ensuring the accessibility of digital content and applications:Web Development Support: Assists in creating and maintaining websites and web applications using CSS, HTML, and JavaScript for functional and aesthetically pleasing designs.Enhancing User Experience with Accessibility: Develops and implements ADA-compliant web solutions by applying Web Content Accessibility Guidelines (WCAG) to make websites accessible to people with disabilities.Collaboration on Accessible Web Projects: Works with IT staff to integrate web technologies and accessibility principles into system-software solutions, enhancing frontend and accessibility features.Accessibility Testing and Best Practices: Evaluates web content for accessibility compliance using manual and automated tools, advocating for best practices in accessibility to meet or exceed ADA standards.Requirements

Conditions of Employment

This is a part-time, temporary, non-benefited, student position. Employment in all positions with University Enterprises, Inc. is dependent upon the mutual consent of University Enterprises, Inc. and the employee. This means that either University Enterprises, Inc. or the employee can, at any time, terminate the employment relationship at will, with or without cause.

Depending on the type of position you are applying for, a pre-employment background check consisting of one or more of the following may be conducted: employment history, professional references, criminal check: educational verification (degree, license, or official transcript) or DMV clearance. Applicants will be required to pass required pre-employment checks to the satisfaction of University Enterprises, Inc. (UEI) and the hiring Agency or Department.

UEI does not allow students to hold more than one UEI Job at a time, or work in more than one account per pay period. UEI employees who are considering leaving their current UEI Student assistant position for a different UEI student assistant position should inform their supervisor in writing and provide at least a week's notice.

UEI is not a multi-state employer. UEI only employs candidates who live and work in the state of California. If selected for the position you must reside in California and all work must be performed in the state of California throughout the course of employment.

Prerequisites

Must be a college student attending classes during the regular term (fall, spring, and winter, if applicable), at one of the accredited colleges or universities on our affiliation list.

To view our current affiliation list please paste the following URL into your browser: http://www.calinterns.org/wp-content/uploads/Affiliation_List.pdf

Students must be enrolled in at least six-semester units or nine quarter units for undergraduate students; four-semester units or six quarter units for graduate students.

Students declared major must match the major(s) listed in the job posting.

Majors/Fields of Study

Computer Science and related fields of study

Work Schedule

Flexible workdays and work hours, Monday - Friday, between 8 AM - 5 PM. Final work schedule will be determined by the supervisor.

Additional Work Schedule

Student Assistant and Graduate Assistant employees generally work up to 24 hours per workweek (Sunday - Saturday) during the academic year and up to 40 hours per workweek during breaks; (winter, spring, and summer).

Minimum Qualifications

Must maintain a minimum cumulative 2.0 GPA.Must complete each term with minimum unit requirements for Undergraduate and Graduate student classifications. Proof will be collected at the end of each Spring and Fall term.Proficient with Microsoft Word, Excel, PowerPoint, and Adobe Acrobat.Accurately read, interpret, and follow written and verbal instructions and procedures.Communicate effectively, written and orally.Provide quality customer service.Preferred Qualifications

Under the amendment to Government Code Section 18220, state agencies shall give preference to a qualified applicant (up to 26 years of age) who is, or has been, a dependent child in foster care, a homeless youth, a formerly incarcerated youth, or a victim of human trafficking.Previous experience or knowledge of Sitecore XP Content Management System and Drupal Content Management System.Duties and Responsibilities

In a learning capacity, the Student Assistant will assist in:

Making modifications to web pages as requested by the customers through ServiceNow ticket system.Creating, updating, and maintaining web pages within the Sitecore XP Content Management System and within the Drupal Content Management System.Systems maintenance and operations.Performing administrative activities, system account management, monitoring system performance, performing health checks, monitoring systems for proper operations.Remediating security vulnerabilities and threats, troubleshooting and resolving system anomalies.Following established technology practices, processes and procedures for incident management, monthly scheduled maintenance; updating system maintenance manuals.Notifying customers and stakeholders of issues affecting website performance/anomalies and maintenance service windows.

In a learning capacity, the Student Assistant will assist with systems analysis.

Assist in the efficient delivery, quality, and completeness of all technical deliverables on new development projects or on major enhancements to existing systems.As necessary, actively participates in conferences, meetings, hearings, or presentations involving problems or issues of considerable consequences or importance.

In a learning capacity and under the guidance of the lead analyst, the Student Assistant will assist in remediation of department's web pages and documents to ensure the web pages are meeting ADA compliance standards.

Assist with systems design/development.Assist in analyzing, designing, developing, implementing, maintaining, and documenting coding solutions to meet departmental business requirements.Participate in system software engineering design activities associated with design/build techniques.Perform coding using Web based application development tools to design interfaces, web services, writing back-end database scripts to perform data manipulation, building ad hoc reporting tools, developing and implementing migration, conversion and interface strategies for the technology refresh projects; following departmental policies and procedures.Working closely with business analyst, application architecture unit, other programmers, database administrators, system administrators, quality control unit, release manager and program areas to ensure that the technical deliverable is of quality and meets the specified customer requirements timely.

In a learning capacity, the Student Assistant will assist with system testing.

Organizing, planning and developing test use cases and System Test Specifications.Collaborating with stakeholders on systems test activities including planning, testing, reporting and correcting problems found during the test phase of the system development life cycle.Maintaining and following established technology practices, processes and procedures for unit testing, system testing, performance testing, etc.

In a learning capacity, the Student Assistant will assist with other related duties as necessary.

Physical Requirements

Sit for extended periods; frequently stand and walk; manual dexterity and hand-eye coordination; corrected hearing and vision to normal range; verbal communication; use of office equipment including computer workstations, telephones, calculators, copiers, printers, and scanners with or without reasonable accommodation.

Working Conditions

Work is performed in an office or in a field environment.

Application Instructions

Please complete all fields of the employment application. Include your educational history in the "Educational Experience" section and any employment history in the "Employment Experience" section of our application.

In addition to your resume,

please upload your most recent transcripts.

Apply by: August 11, 2024