Williams Comfort Air
Communications Manager
Williams Comfort Air, Indianapolis, Indiana, us, 46262
Do you have a passion for crafting compelling stories and a strategic mind for amplifying brand impact? MAX Service Group, one of the nation's largest HVAC and plumbing companies, is looking for a talented Communications Manager to join our growing team. In this role, you'll play a pivotal role in shaping the narrative of our market-leading brands, including Williams Comfort Air, Mr. Plumber, Jarboe's, Thomas and Galbraith, and Buckeye.
What's In It For Me?
Industry Leading Total Compensation PlansMedical, Dental and Vision InsuranceCompany Matched Health Savings Account and 401k Retirement AccountEmployee Personal Loan ProgramFREE Long-Term Disability Insurance, Employee + Family Life Insurance, Wellness Program and Employee Assistance Program (Mental Health)Voluntary Short-Term Disability Insurance, Accident Insurance and Critical Illness InsuranceSix (6) Paid Company HolidaysOne (1) Paid Community Service DayCompany Paid Personal Time Off (Up to 4 Weeks)Company Paid Other Time Off (Bereavement & Jury Duty)Employee DiscountFriends & Family DiscountIndustry Leading Training ProgramsAdditional Income OpportunitiesA place you LOVE to come to work each day and so much more!What Will I Do?The Communications Manager at MAX Service Group will play a pivotal role in shaping the organization's narrative and enhancing the visibility of our market leading brands. Responsible for overseeing strategic communications, this role encompasses the development and execution of comprehensive communication strategies. From directing engaging content to managing social media, tracking impact metrics, and maintaining brand consistency.
Develop communications strategy delivering the right message to the right client at the right time using tactics such as social media, email, SMS, Direct Mail, etc.Manage and grow our social media presence to engage existing and potential clients across multiple platforms (Facebook, IG, etc.)Develop brands social media strategy, campaigns + marketing content plansMonitoring and interacting with clients and community organizations via the company social media accountsAnalyzing the company's social media strategy and identifying strategic weaknesses and making recommendations for improvementsResearching and implementing social media trendsSetting key performance indicators (KPIs) for social media campaignsExcellent writing skillsAbility to operate at a strategic level, coupled with the willingness to do whatever it takes to execute in the day-to-dayExceptional organizational and project management skills.Optimize, own, and manage our communications calendar, working collaboratively with our team to plan and publish content regularlySupport communications by managing cross-enterprise projects such as surveys, customer case studies, customer and brand videos, buildingthemes/narratives/storyboards, etc.Work cross-functionally and collaboratively with our in-house Videographer, Graphic Designer, Digital, Media Buyer and SEO managers Skills andDo I Have What it Takes?
Bachelor's degree in Communications, Marketing, or a related field preferred or equivalent working experience.2+ years of relevant communications / marketing experience, ideally within a home services or HVAC organization.Proven experience designing and executing marketing or communications strategies/campaigns.Experience directing design of and publishing our print and digital content aligned with brand standards.Proficiency using these platforms: Adobe Creative Suite, Canva, Hootsuite, Mailchimp, LinkedIn, Instagram, FacebookExperience interpreting analytics and employing metrics to tell a story/inform decision.
Wrench Group and its affiliates are proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, genetic information, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Wrench Group and its affiliates comply with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, please contact the company Human Resources office.
What's In It For Me?
Industry Leading Total Compensation PlansMedical, Dental and Vision InsuranceCompany Matched Health Savings Account and 401k Retirement AccountEmployee Personal Loan ProgramFREE Long-Term Disability Insurance, Employee + Family Life Insurance, Wellness Program and Employee Assistance Program (Mental Health)Voluntary Short-Term Disability Insurance, Accident Insurance and Critical Illness InsuranceSix (6) Paid Company HolidaysOne (1) Paid Community Service DayCompany Paid Personal Time Off (Up to 4 Weeks)Company Paid Other Time Off (Bereavement & Jury Duty)Employee DiscountFriends & Family DiscountIndustry Leading Training ProgramsAdditional Income OpportunitiesA place you LOVE to come to work each day and so much more!What Will I Do?The Communications Manager at MAX Service Group will play a pivotal role in shaping the organization's narrative and enhancing the visibility of our market leading brands. Responsible for overseeing strategic communications, this role encompasses the development and execution of comprehensive communication strategies. From directing engaging content to managing social media, tracking impact metrics, and maintaining brand consistency.
Develop communications strategy delivering the right message to the right client at the right time using tactics such as social media, email, SMS, Direct Mail, etc.Manage and grow our social media presence to engage existing and potential clients across multiple platforms (Facebook, IG, etc.)Develop brands social media strategy, campaigns + marketing content plansMonitoring and interacting with clients and community organizations via the company social media accountsAnalyzing the company's social media strategy and identifying strategic weaknesses and making recommendations for improvementsResearching and implementing social media trendsSetting key performance indicators (KPIs) for social media campaignsExcellent writing skillsAbility to operate at a strategic level, coupled with the willingness to do whatever it takes to execute in the day-to-dayExceptional organizational and project management skills.Optimize, own, and manage our communications calendar, working collaboratively with our team to plan and publish content regularlySupport communications by managing cross-enterprise projects such as surveys, customer case studies, customer and brand videos, buildingthemes/narratives/storyboards, etc.Work cross-functionally and collaboratively with our in-house Videographer, Graphic Designer, Digital, Media Buyer and SEO managers Skills andDo I Have What it Takes?
Bachelor's degree in Communications, Marketing, or a related field preferred or equivalent working experience.2+ years of relevant communications / marketing experience, ideally within a home services or HVAC organization.Proven experience designing and executing marketing or communications strategies/campaigns.Experience directing design of and publishing our print and digital content aligned with brand standards.Proficiency using these platforms: Adobe Creative Suite, Canva, Hootsuite, Mailchimp, LinkedIn, Instagram, FacebookExperience interpreting analytics and employing metrics to tell a story/inform decision.
Wrench Group and its affiliates are proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, genetic information, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Wrench Group and its affiliates comply with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, please contact the company Human Resources office.