Charles Schwab
Senior User Experience Designer - (Native) Mobile
Charles Schwab, Austin, Texas, us, 78716
Your opportunity
At Schwab, you’re empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us “challenge the status quo” and transform the finance industry together.
Charles Schwab Experience Design is responsible for software design across mobile, web and desktop platforms. We are a multi-disciplinary group of user experience designers, visual designers, content writers and researchers. We work with strategic business and technology partners across the enterprise to build best-in-class software experiences for our users.
Our business is driven by looking through our clients’ eyes, which makes it a great place to practice user-centered design. Our purpose is designing tools and experiences that enable users to achieve their financial goals.
The team is responsible for:
Design Consulting
Facilitate collaborative design sessions including ideation and low-fidelity prototyping
Lead design reviews and drive decisions
Create elegant mobile design solutions
Represent the design team brand, and deliver a consistent design process to partners
Understand great designs are achieved iteratively
Visualize ideas in a clear form (figma, diagram, wireframe or prototype) and provide appropriate level documentation
Design Management
Set expectations with the project team and prioritize activities
Create and maintain design schedules
Communicate status and agreements with project team
Review work with UX managers, keep them updated on project status and escalate items appropriately
Design Expertise and Execution
Maintain the high standards set by the group
Conduct the primary design activities, create deliverables and conduct QA at an expert level
Participate and support research efforts
Commit to improving our process and methods with an emphasis on both effectiveness and efficiency
Teamwork, Collaboration and Engagement
Work well with all partners to deliver work
Support UX team members
Strategically listen to feedback and help guide the delivery
Collaborative and cooperative
Has a design position but is not rigidly fixed when presented with new information
Passionate about team, our mission and the needs of our partners and users
Enthusiastic about UX design
Empathy & Curiosity
Understand user needs, walking in their shoes when possible
Focus on innovation and improvement
Regularly learns more about design theory, practice and tools
What you have
Why your work matters:
You will support an engaged set of users who rely on our products to manage their financial lives
By researching and understanding the user needs, you will be able to impact how our users do business with Schwab.
You will learn how balance functionality against complexity on a highly visible platform which serves millions of advisors and retail customers.
You will work with an engaged design team that fosters a learning environment
Required Qualifications
6 + years of rich interaction design focused on digital products and designing mobile app products or solutions across iOS and Android operating platforms
Documented experience with all aspects of a user-centered interaction design process, including user research, developing user flows, creating wireframes, conducting usability tests and creating annotated design specifications
Experience working in a collaborative multi-disciplinary team within an iterative process and an Agile development methodology
Strong proficiencies with design tools such as Figma and Mural or Miro
Familiarity with Material Design and the Apple Human Interface Guidlines
Experience running design sessions with cross-functional teams
An online portfolio demonstrating interaction design process and thinking
Preferred Qualifications
Strong self-management skills and comfortability with substantial responsibility working directly with our client partners, and capability of managing your project schedules
Effective relationship building skills--ability to partner cross-functionally, cross-enterprise and work effectively with various levels of the organization as well as various personality types
Comfortability in a project-oriented work environment, with a positive attitude and solid work ethic
What’s in it for you
At Schwab, we’re committed to empowering our employees’ personal and professional success. Our purpose-driven, supportive culture, and focus on your development means you’ll get the tools you need to make a positive difference in the finance industry. Our Hybrid Work and Flexibility approach balances our ongoing commitment to workplace flexibility, serving our clients, and our strong belief in the value of being together in person on a regular basis.
We offer a competitive benefits package that takes care of the whole you – both today and in the future:
401(k) with company match and Employee stock purchase plan
Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions
Paid parental leave and family building benefits
Tuition reimbursement
Health, dental, and vision insurance
What’s in it for you:
At Schwab, we’re committed to empowering our employees’ personal and professional success. Our purpose-driven, supportive culture, and focus on your development means you’ll get the tools you need to make a positive difference in the finance industry. Our Hybrid Work and Flexibility approach balances our ongoing commitment to workplace flexibility, serving our clients, and our strong belief in the value of being together in person on a regular basis.
We offer a competitive benefits package that takes care of the whole you – both today and in the future:
401(k) with company match and Employee stock purchase plan
Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions
Paid parental leave and family building benefits
Tuition reimbursement
Health, dental, and vision insurance
Schwab is an affirmative action employer, focused on employing and advancing in employment, qualified women, racial and ethnic minorities, protected veterans, and individuals with disabilities in the workplace. If you have a disability and require reasonable accommodations in the application process, contact Human Resources at applicantaccessibility@schwab.com or call 800-275-1281.
At Schwab, you’re empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us “challenge the status quo” and transform the finance industry together.
Charles Schwab Experience Design is responsible for software design across mobile, web and desktop platforms. We are a multi-disciplinary group of user experience designers, visual designers, content writers and researchers. We work with strategic business and technology partners across the enterprise to build best-in-class software experiences for our users.
Our business is driven by looking through our clients’ eyes, which makes it a great place to practice user-centered design. Our purpose is designing tools and experiences that enable users to achieve their financial goals.
The team is responsible for:
Design Consulting
Facilitate collaborative design sessions including ideation and low-fidelity prototyping
Lead design reviews and drive decisions
Create elegant mobile design solutions
Represent the design team brand, and deliver a consistent design process to partners
Understand great designs are achieved iteratively
Visualize ideas in a clear form (figma, diagram, wireframe or prototype) and provide appropriate level documentation
Design Management
Set expectations with the project team and prioritize activities
Create and maintain design schedules
Communicate status and agreements with project team
Review work with UX managers, keep them updated on project status and escalate items appropriately
Design Expertise and Execution
Maintain the high standards set by the group
Conduct the primary design activities, create deliverables and conduct QA at an expert level
Participate and support research efforts
Commit to improving our process and methods with an emphasis on both effectiveness and efficiency
Teamwork, Collaboration and Engagement
Work well with all partners to deliver work
Support UX team members
Strategically listen to feedback and help guide the delivery
Collaborative and cooperative
Has a design position but is not rigidly fixed when presented with new information
Passionate about team, our mission and the needs of our partners and users
Enthusiastic about UX design
Empathy & Curiosity
Understand user needs, walking in their shoes when possible
Focus on innovation and improvement
Regularly learns more about design theory, practice and tools
What you have
Why your work matters:
You will support an engaged set of users who rely on our products to manage their financial lives
By researching and understanding the user needs, you will be able to impact how our users do business with Schwab.
You will learn how balance functionality against complexity on a highly visible platform which serves millions of advisors and retail customers.
You will work with an engaged design team that fosters a learning environment
Required Qualifications
6 + years of rich interaction design focused on digital products and designing mobile app products or solutions across iOS and Android operating platforms
Documented experience with all aspects of a user-centered interaction design process, including user research, developing user flows, creating wireframes, conducting usability tests and creating annotated design specifications
Experience working in a collaborative multi-disciplinary team within an iterative process and an Agile development methodology
Strong proficiencies with design tools such as Figma and Mural or Miro
Familiarity with Material Design and the Apple Human Interface Guidlines
Experience running design sessions with cross-functional teams
An online portfolio demonstrating interaction design process and thinking
Preferred Qualifications
Strong self-management skills and comfortability with substantial responsibility working directly with our client partners, and capability of managing your project schedules
Effective relationship building skills--ability to partner cross-functionally, cross-enterprise and work effectively with various levels of the organization as well as various personality types
Comfortability in a project-oriented work environment, with a positive attitude and solid work ethic
What’s in it for you
At Schwab, we’re committed to empowering our employees’ personal and professional success. Our purpose-driven, supportive culture, and focus on your development means you’ll get the tools you need to make a positive difference in the finance industry. Our Hybrid Work and Flexibility approach balances our ongoing commitment to workplace flexibility, serving our clients, and our strong belief in the value of being together in person on a regular basis.
We offer a competitive benefits package that takes care of the whole you – both today and in the future:
401(k) with company match and Employee stock purchase plan
Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions
Paid parental leave and family building benefits
Tuition reimbursement
Health, dental, and vision insurance
What’s in it for you:
At Schwab, we’re committed to empowering our employees’ personal and professional success. Our purpose-driven, supportive culture, and focus on your development means you’ll get the tools you need to make a positive difference in the finance industry. Our Hybrid Work and Flexibility approach balances our ongoing commitment to workplace flexibility, serving our clients, and our strong belief in the value of being together in person on a regular basis.
We offer a competitive benefits package that takes care of the whole you – both today and in the future:
401(k) with company match and Employee stock purchase plan
Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions
Paid parental leave and family building benefits
Tuition reimbursement
Health, dental, and vision insurance
Schwab is an affirmative action employer, focused on employing and advancing in employment, qualified women, racial and ethnic minorities, protected veterans, and individuals with disabilities in the workplace. If you have a disability and require reasonable accommodations in the application process, contact Human Resources at applicantaccessibility@schwab.com or call 800-275-1281.