Great River Regional Library
Library Associate- St. Cloud,
Great River Regional Library, Saint Cloud, Minnesota, United States,
Salary:
$18.60 Hourly
Location :
St. Cloud, MN
Job Type:
Part-time
Job Number:
2024-00029
Department:
Circulation
Opening Date:
07/02/2024
Closing Date:
7/16/2024 12:00 AM Central
Bargaining Unit:
General
Total Weekly Hours:
up to 25.5
Weekly Schedule:
Schedule to be determined upon hire and discussion with supervisor. Must be available every other Saturday from 10am-5pm. Library open hours are Monday- Thursday 10am-9pm, Friday 10am-6pm, and Saturday 10am-5pm.
Job Description
The Library Associate provides friendly and welcoming service to the public and helps patrons use the library.
The following are the regular duties for this position. These duties are not to be construed as exclusive or all-inclusive. Other duties may be required and assigned based on the needs of GRRL.
Help patrons borrow library materials.Register patrons for library cards.Take payments from patrons.Help patrons find the library resources they need.Provide trusted and reliable information to patrons.Create displays and conduct programs that reach diverse patron interests.Keep library materials available and refreshed for patron use.Ensure the library is safe and welcoming by managing the public areas.Assist the public in the use of library computers, printers and with other technology needs.Maintain the confidentiality of patron information.
Job Qualifications
Education and Experience
:2 years of postsecondary education or equivalentLibrary or customer service experienceKnowledge, Skills and Abilities
:
Excellent interpersonal skills, including building relationships across culturesAbility to manage multiple priorities with frequent interruptionsStrong organizational skillsKnowledge and ability to help others with computers and technology devicesKnowledge of research and information gathering techniquesAbility to respond to emergencies and situations that may be stressful or difficultSupplemental Information
Our commitment to growth:
GRRL is committed to helping our future and present staff develop preferred knowledge, skills and abilities.
A successful candidate will have:
Positive attitude and strong work ethicEnjoy working with people from diverse backgroundsOrganizational, interpersonal, and time management skillsAbility to self-direct and work as a team memberAbility to meet deadlines and follow instructionsAbility to foster positive working relationships and an inclusive workplaceA desire to learn and develop skills and abilitiesAbility to be flexible and adapt to changesGRRL is committed to recruiting and retaining a diverse workforce and providing a work environment free from discrimination and harassment.
We seek to foster an environment of inclusion where all employees are treated respectfully and are valued for their strengths. Our work is guided by our values of providing exceptional customer service, being forward thinking and having a community focus that serves patrons from all socioeconomic, educational, literacy, and cultural backgrounds.
Additional Information
To view complete job description and physical requirements, click on Menu in the upper left corner of the page when applying online.
It is GRRL's policy to provide equal employment opportunity for all, without discrimination on the basis of race, color, creed, age, religion, national origin, marital status, disability, sex, sexual orientation, familial status, status with regard to public assistance, local human rights commission activity or any other basis protected by law.
GRRL accommodates qualified persons with disabilities in all aspects of employment, including the application process. If you believe you need a reasonable accommodation to complete the application process, please contact Human Resources at 320-650-2515 or hr@grrl.lib.mn.us.
Benefits of working at the Library:
Working at a public library is meaningful and directly impacts the lives of people in our community.The library is a trusted place for information at a time when this is hard to find.We actively promote lifelong learning and provide numerous training and development opportunities to develop your skills and interests.You will enjoy 10 paid holidays, 2 personal days, and generous Paid Time Off.If you work 30 hours or more the library pays your premium for Single Medical Coverage.Eligible staff participate in the Public Employees Retirement Association (PERA) defined benefit plan for retirement.We have an engaged and passionate workforce with the opportunity to be part of various teams and work groups.
01
I understand that any information about myself that I provide during the application process will be used to identify me as an applicant and to assess my qualifications for employment. I am not legally required to provide any of the information on the application. However, I understand my application may not be considered if it is incomplete.Please refer to the Applicant Data Practices Advisory under the Menu in the upper left corner for guidance regarding how your application information will be used, the consequences of providing or not providing your information, and more.I also understand that answers to the supplemental questions will be used to evaluate which applications will be given further consideration in the process. Answers that are incomplete, vague, or not supported by the application may result in an application not being given further consideration.
YesNo
02
Are you a high school graduate with two years of post-secondary education or equivalent?
YesNo
03
Can you work this position on a year-round basis without any adjustments?
YesNo
04
Which statement best describes your customer service experience?
No experienceLess than 6 months6 months to 1 year1 year to 2 years2 years or more
05
Describe your customer service experience, including the name of the organization, duration of employment and the actual duties you performed. If no experience, type None.
06
Which of the following describes your experience working or volunteering in a library?
Less than 3 months3 months to 1 year1 year to 2 years2 or more yearsNo experience
07
Describe your experience working or volunteering in a library including the name of the library and the actual duties you performed. If no experience, type None.
08
Please specify the areas in which you have training or experience (select all that apply).
Assisting customers in finding materialsMaking recommendations to connect a customer to a specific good or servicesAssisting customers in the use of the internet, computers, and/or technology devicesMaintaining customer safety and security by enforcing a code of conductCreating and maintaining displaysAssisting customers via telephone or emailUsing ebooks or digital audio-booksProblem solving to address customer complaintsTaking payments and making changeProvide Service to a diverse publicExperience working collaboratively with a team
09
Referencing jobs listed on your application, please describe when and how you have performed each of the skills you selected in the question above.Please be specific in your answers.
10
Please select areas where you have computer/ technology experience.
Internet techniques including e-mail, browsers, downloading , uploadingAssisting others in the use of the internet, computers, and/or technology devicesLearning new softwareUsing ebooks or digital audio booksBasic Microsoft word- reating documents, entering text, formatting
11
If you are a veteran, do you wish to claim veteran's preference for this recruitment process?Please refer to Claiming Veteran's Preference under the Menu in the upper left corner for guidance.Note: to receive veteran's preference, you must:(1) Respond "Yes" to this question.(2) Meet the requirements specified in Minnesota Statutes(3) Provide documentation before the posting close date and time to verify your eligibility for veteran's preference
YesNo
Required Question
$18.60 Hourly
Location :
St. Cloud, MN
Job Type:
Part-time
Job Number:
2024-00029
Department:
Circulation
Opening Date:
07/02/2024
Closing Date:
7/16/2024 12:00 AM Central
Bargaining Unit:
General
Total Weekly Hours:
up to 25.5
Weekly Schedule:
Schedule to be determined upon hire and discussion with supervisor. Must be available every other Saturday from 10am-5pm. Library open hours are Monday- Thursday 10am-9pm, Friday 10am-6pm, and Saturday 10am-5pm.
Job Description
The Library Associate provides friendly and welcoming service to the public and helps patrons use the library.
The following are the regular duties for this position. These duties are not to be construed as exclusive or all-inclusive. Other duties may be required and assigned based on the needs of GRRL.
Help patrons borrow library materials.Register patrons for library cards.Take payments from patrons.Help patrons find the library resources they need.Provide trusted and reliable information to patrons.Create displays and conduct programs that reach diverse patron interests.Keep library materials available and refreshed for patron use.Ensure the library is safe and welcoming by managing the public areas.Assist the public in the use of library computers, printers and with other technology needs.Maintain the confidentiality of patron information.
Job Qualifications
Education and Experience
:2 years of postsecondary education or equivalentLibrary or customer service experienceKnowledge, Skills and Abilities
:
Excellent interpersonal skills, including building relationships across culturesAbility to manage multiple priorities with frequent interruptionsStrong organizational skillsKnowledge and ability to help others with computers and technology devicesKnowledge of research and information gathering techniquesAbility to respond to emergencies and situations that may be stressful or difficultSupplemental Information
Our commitment to growth:
GRRL is committed to helping our future and present staff develop preferred knowledge, skills and abilities.
A successful candidate will have:
Positive attitude and strong work ethicEnjoy working with people from diverse backgroundsOrganizational, interpersonal, and time management skillsAbility to self-direct and work as a team memberAbility to meet deadlines and follow instructionsAbility to foster positive working relationships and an inclusive workplaceA desire to learn and develop skills and abilitiesAbility to be flexible and adapt to changesGRRL is committed to recruiting and retaining a diverse workforce and providing a work environment free from discrimination and harassment.
We seek to foster an environment of inclusion where all employees are treated respectfully and are valued for their strengths. Our work is guided by our values of providing exceptional customer service, being forward thinking and having a community focus that serves patrons from all socioeconomic, educational, literacy, and cultural backgrounds.
Additional Information
To view complete job description and physical requirements, click on Menu in the upper left corner of the page when applying online.
It is GRRL's policy to provide equal employment opportunity for all, without discrimination on the basis of race, color, creed, age, religion, national origin, marital status, disability, sex, sexual orientation, familial status, status with regard to public assistance, local human rights commission activity or any other basis protected by law.
GRRL accommodates qualified persons with disabilities in all aspects of employment, including the application process. If you believe you need a reasonable accommodation to complete the application process, please contact Human Resources at 320-650-2515 or hr@grrl.lib.mn.us.
Benefits of working at the Library:
Working at a public library is meaningful and directly impacts the lives of people in our community.The library is a trusted place for information at a time when this is hard to find.We actively promote lifelong learning and provide numerous training and development opportunities to develop your skills and interests.You will enjoy 10 paid holidays, 2 personal days, and generous Paid Time Off.If you work 30 hours or more the library pays your premium for Single Medical Coverage.Eligible staff participate in the Public Employees Retirement Association (PERA) defined benefit plan for retirement.We have an engaged and passionate workforce with the opportunity to be part of various teams and work groups.
01
I understand that any information about myself that I provide during the application process will be used to identify me as an applicant and to assess my qualifications for employment. I am not legally required to provide any of the information on the application. However, I understand my application may not be considered if it is incomplete.Please refer to the Applicant Data Practices Advisory under the Menu in the upper left corner for guidance regarding how your application information will be used, the consequences of providing or not providing your information, and more.I also understand that answers to the supplemental questions will be used to evaluate which applications will be given further consideration in the process. Answers that are incomplete, vague, or not supported by the application may result in an application not being given further consideration.
YesNo
02
Are you a high school graduate with two years of post-secondary education or equivalent?
YesNo
03
Can you work this position on a year-round basis without any adjustments?
YesNo
04
Which statement best describes your customer service experience?
No experienceLess than 6 months6 months to 1 year1 year to 2 years2 years or more
05
Describe your customer service experience, including the name of the organization, duration of employment and the actual duties you performed. If no experience, type None.
06
Which of the following describes your experience working or volunteering in a library?
Less than 3 months3 months to 1 year1 year to 2 years2 or more yearsNo experience
07
Describe your experience working or volunteering in a library including the name of the library and the actual duties you performed. If no experience, type None.
08
Please specify the areas in which you have training or experience (select all that apply).
Assisting customers in finding materialsMaking recommendations to connect a customer to a specific good or servicesAssisting customers in the use of the internet, computers, and/or technology devicesMaintaining customer safety and security by enforcing a code of conductCreating and maintaining displaysAssisting customers via telephone or emailUsing ebooks or digital audio-booksProblem solving to address customer complaintsTaking payments and making changeProvide Service to a diverse publicExperience working collaboratively with a team
09
Referencing jobs listed on your application, please describe when and how you have performed each of the skills you selected in the question above.Please be specific in your answers.
10
Please select areas where you have computer/ technology experience.
Internet techniques including e-mail, browsers, downloading , uploadingAssisting others in the use of the internet, computers, and/or technology devicesLearning new softwareUsing ebooks or digital audio booksBasic Microsoft word- reating documents, entering text, formatting
11
If you are a veteran, do you wish to claim veteran's preference for this recruitment process?Please refer to Claiming Veteran's Preference under the Menu in the upper left corner for guidance.Note: to receive veteran's preference, you must:(1) Respond "Yes" to this question.(2) Meet the requirements specified in Minnesota Statutes(3) Provide documentation before the posting close date and time to verify your eligibility for veteran's preference
YesNo
Required Question