Lenovo
Customer Insights Manager, Audience
Lenovo, Morrisville, North Carolina, United States, 27560
General Information
Req #
WD00067198
Career area:
Marketing
Country/Region:
United States of America
State:
North Carolina
City:
Morrisville
Date:
Friday, July 12, 2024
Working time:
Full-time
Additional Locations :* United States of America - North Carolina - Morrisville
Why Work at Lenovo
We are Lenovo. We do what we say. We own what we do. We WOW our customers.
Lenovo is a US$62 billion revenue global technology powerhouse, ranked #217 in the Fortune Global 500, employing 77,000 people around the world, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver smarter technology for all, Lenovo has built on its success as the world's largest PC company by further expanding into growth areas that fuel the advancement of 'New IT' technologies (client, edge, cloud, network, and intelligence) including server, storage, mobile, software, solutions, and services.
This transformation together with Lenovo's world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit www.lenovo.com , and read about the latest news via our StoryHub .
Description and Requirements
The Insights Center of Excellence supports data driven Marketing by empowering teams to make effective decisions with actionable insights. The Customer Insights Manager with focus on Audience, will ensure best practice research methodology and design to provide stakeholders with reliable, valid, and insightful information from our customers and the Industry.
The Customer Insights Manager will focus on Customer Segmentation and Decision Journeys, leading primary end user research using both quantitative and qualitative methods. Must be able to lead our Marketing and product team stakeholders to leverage audience insights throughout their work. The right candidate will have research background and experience in Marketing practices. Must be able to explain methodologies and deliver insights as a meaningful story.
The Customer Insights Manager will have responsibility for both consumer and commercial offerings across Lenovo's range of products and solutions. This role requires collaboration and effective communication with global stakeholders. The Insights manager will be a highly detail-oriented, analytical, proactive strategic thinker.
Basic Qualifications:Bachelor's Degree in Marketing, Business Administration, or related field, MBA, MMR, IMC or other related Masters preferred10+ years' relevant experienceAbility to drive complex, large-scale, multi-country research projects, navigating nuance of multiple cultures in a matrixed environment.Proven ability in driving cross-functional marketing teams/stakeholders towards common goalPrevious market research experience in qualitative and quantitative methodologies, including segmentation frameworks and research driven decision journeysProven experience with survey questionnaire design and ability to write and/or edit surveys for complex topicsUnderstanding of typical research methodologies such as conjoint analysis, max diff, typing algorithms, etc.Understanding of media activation / targeting process within a global Marketing organizationPrevious experience in managing agency partners with complex projectsPreferred Qualifications:
An analytical mind, able to manage details but also see the big picture in order to tell the storyStrong attention to detail and willingness to work through any issues that emergeExcellent communication skills - written and verbalAction oriented & results driven - can 'make things happen'Ability to work independentlyPC/Technology industry experience is a plus
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, national origin, status as a veteran, and basis of disability or any federal, state, or local protected class.
Additional Locations :* United States of America - North Carolina - Morrisville
* United States of America
* United States of America - North Carolina
* United States of America - North Carolina - Morrisville
Req #
WD00067198
Career area:
Marketing
Country/Region:
United States of America
State:
North Carolina
City:
Morrisville
Date:
Friday, July 12, 2024
Working time:
Full-time
Additional Locations :* United States of America - North Carolina - Morrisville
Why Work at Lenovo
We are Lenovo. We do what we say. We own what we do. We WOW our customers.
Lenovo is a US$62 billion revenue global technology powerhouse, ranked #217 in the Fortune Global 500, employing 77,000 people around the world, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver smarter technology for all, Lenovo has built on its success as the world's largest PC company by further expanding into growth areas that fuel the advancement of 'New IT' technologies (client, edge, cloud, network, and intelligence) including server, storage, mobile, software, solutions, and services.
This transformation together with Lenovo's world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit www.lenovo.com , and read about the latest news via our StoryHub .
Description and Requirements
The Insights Center of Excellence supports data driven Marketing by empowering teams to make effective decisions with actionable insights. The Customer Insights Manager with focus on Audience, will ensure best practice research methodology and design to provide stakeholders with reliable, valid, and insightful information from our customers and the Industry.
The Customer Insights Manager will focus on Customer Segmentation and Decision Journeys, leading primary end user research using both quantitative and qualitative methods. Must be able to lead our Marketing and product team stakeholders to leverage audience insights throughout their work. The right candidate will have research background and experience in Marketing practices. Must be able to explain methodologies and deliver insights as a meaningful story.
The Customer Insights Manager will have responsibility for both consumer and commercial offerings across Lenovo's range of products and solutions. This role requires collaboration and effective communication with global stakeholders. The Insights manager will be a highly detail-oriented, analytical, proactive strategic thinker.
Basic Qualifications:Bachelor's Degree in Marketing, Business Administration, or related field, MBA, MMR, IMC or other related Masters preferred10+ years' relevant experienceAbility to drive complex, large-scale, multi-country research projects, navigating nuance of multiple cultures in a matrixed environment.Proven ability in driving cross-functional marketing teams/stakeholders towards common goalPrevious market research experience in qualitative and quantitative methodologies, including segmentation frameworks and research driven decision journeysProven experience with survey questionnaire design and ability to write and/or edit surveys for complex topicsUnderstanding of typical research methodologies such as conjoint analysis, max diff, typing algorithms, etc.Understanding of media activation / targeting process within a global Marketing organizationPrevious experience in managing agency partners with complex projectsPreferred Qualifications:
An analytical mind, able to manage details but also see the big picture in order to tell the storyStrong attention to detail and willingness to work through any issues that emergeExcellent communication skills - written and verbalAction oriented & results driven - can 'make things happen'Ability to work independentlyPC/Technology industry experience is a plus
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, national origin, status as a veteran, and basis of disability or any federal, state, or local protected class.
Additional Locations :* United States of America - North Carolina - Morrisville
* United States of America
* United States of America - North Carolina
* United States of America - North Carolina - Morrisville