Account Manager - Two Rivers Marketing
VGM Group, Des Moines, IA, United States
JOB DETAILS
Company Location: Two Rivers Marketing - Des Moines, IA
Position Type: Hybrid
Position Schedule: Full Time
Education Level: 4 Year Degree
WHO WE'RE LOOKING FOR
The primary responsibility of the Account Manager is to work closely with the Account Director and Account Supervisor to ensure that all initiatives, campaigns, and projects are managed on-brand and on-strategy. The Account Manager maintains active communication with their client contacts through ongoing status and client delivery meetings, consistently managing clients’ expectations and revisions, and identifying out-of-scope requests. The Account Manager documents client communications and status meeting debriefs, delivering them to the internal team to keep them updated and informed. Additionally, the Account Manager is responsible for monitoring project financial metrics.
WHAT OUR ACCOUNT MANAGER WILL DO ONCE THEY'RE HERE
Demonstrates an awareness of core agency service offerings/capabilities
Demonstrates basic knowledge of program/campaign architecture and estimate structures
Demonstrates thorough knowledge of project architecture and estimate structures
Ensures accurate and complete collection of client assets
Maintains basic knowledge of their clients' industry/segment
Maintains basic knowledge of clients and their consumer profiles
Maintains awareness of clients' competitors and informs team as applicable
Maintains awareness of scope creep and notifies Account Director/Account Supervisor
Manages project budgets
Facilitates weekly client-facing status meeting (strategy)
Maintains successful client relationships
Ensures successful execution of their clients' projects
Owns client advocate communication
Ensures that deliverables undergo internal approval process before being presented to client and are proofread as necessary
Manages overall strategic quality and correctness of deliverables
Effectively presents agency work to clients
Manages project financial metrics
Demonstrates basic understanding of the client's organizational structure and operations
Ensures accuracy of client contacts for agency
Builds and maintains internal filing for client assets
Maintains professional internal and external relationships that meet agency core values
Complete timesheet on a daily basis
Other relevant duties to position as assigned
WHAT OUR ACCOUNT MANAGER WILL NEED TO SUCCEED
2+ years of account management experience
Bachelor’s degree in marketing, communications, journalism or related field
Marketing agency experience is required
Demonstrated knowledge of one or more agency capabilities/offerings Experience drafting client project proposals and SOWs
Experience with researching requirements for project goals and benchmarking
Experience in successfully managing clients through complex projects
Experience in project financial management and analysis
Demonstrated ability to provide tactical solutions to client business objectives
WHY TWO RIVERS MARKETING (A DIVISION OF VGM, GROUP)
Professionally, we're big enough to give you the opportunity to work with global B2B brands and move up in the ranks in a stable, growing company. Culturally, 2RM does things differently than typical shops. As an employee-owned agency, we put our associates first. Our commitment to work/life balance is like none other. At 2RM, you don't feel owned by your job. Like we always say, you won't live here. You'll thrive here. Our values drive how we work and who we hire. You will see these values ingrained in how we support our customers and work with team members in the work enviornment we've created.
This job description reflects the general duties of the job but is not a detailed description of all duties which may be inherent to the position. Reasonably related additional duties may be assigned to the individual Associate.
VGM Group, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.