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Bank of America Corporation

Process Design Analyst

Bank of America Corporation, Kennesaw, GA


Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Position Summary:
  • Process design experience and background, preferably with Six Sigma experience
  • Proficiency with MS Office Suite
  • Proficiency with process modeling tools such as Visio or ARIS
  • Ability to work across functional areas to drive continuous improvement
  • Excellent written and verbal skills
  • 5 to 7 years of experience in managing the appropriate process


Required Skills:
  • Process design experience and background, preferably with Six Sigma experience
  • Proficiency with MS Office Suite
  • Proficiency with process modeling tools such as Visio or ARIS
  • Ability to work across functional areas to drive continuous improvement
  • Excellent written and verbal skills
  • 5 to 7 years of experience in managing the appropriate process


Desired Skills:
  • ITILv3 or v4 Service Management Practitioner Certification and process specific Practitioner Certification
  • Problem solving and analytical capabilities
  • Certified Six Sigma Black Belt or 3 to 5 years of process reengineering experience
  • COBIT v5 Experience
  • Experience with LEAN methodologies


This job is responsible for planning and coordinating the execution of project/small program deliverables which requires the engagement of multiple teams. Key responsibilities include communicating work objectives, coordinating delivery, facilitating sync points across teams, providing end-to-end visibility into the health of the deliverables, and managing program risk and compliance to standards. Job expectations include ensuring delivery meets the client's expectations in terms of the functionality, quality, timeline, and cost.

Shift:
1st shift (United States of America)

Hours Per Week:
40