Kochava
Director, Account Management - Kochava for Publishers
Kochava, Young America, MN
Kochava provides a unified platform with solutions for mobile + CTV advertising and marketing technology clients. We serve the world's top publishers and digital brands, and we set industry standards for secure, real-time data solutions. We help marketers establish identity, measure, and optimize their marketing across connected devices like smartphones, tablets, connected tv's, and more, while enabling publishers to provide real-time, outcomes-based analytics to their advertising clients.
We enable the visibility into and management of billions of data points, millions of users, and hundreds of millions of dollars in lifetime value (LTV) and marketing budget. The Kochava platform(s) empowers our customers to see and manage their data and unleash the power of their connected audiences; Globally, Kochava is trusted by the largest brands across a wide spectrum of verticals, including media & entertainment, quick-serve restaurants, e-commerce, gaming, finance and more, to perform high-end marketing analytics.
Kochava is a multi-product organization with platform solutions that caters to brands, agencies and publishers around attribution and measurement, modern MMM, an Apple Search Ads CMP, a large scale data business and more. For this specific role, we seek a talented Account Manager to function as a key member of Kochava's Revenue organization in support of "Kochava for Publishers / Platforms," our 1st party, real-time, cross-device outcomes based measurement platform.
Our industry is challenging, dynamic, fun, and provides almost unlimited opportunities for personal and professional growth. As a member of the Revenue Team, you will be responsible for building strong relationships with our key clients, identifying opportunities to increase product adoption, ensuring product utilization and expansion, and managing contract renewals to ensure overall account success.
We are looking for a dedicated teammate who is comfortable with self-direction, passionate about the thrill of building creative solutions to challenging opportunities, and working in a rapidly changing environment with the most innovative people in the ad-tech industry.
Job Responsibilities
Experience/Skills Required
Kochava began in 2011 when a team of mobile and gaming professionals saw the need to better understand the feedback loop of user acquisition, engagement, and LTV for mobile applications. Through the process of creating apps for customers from a wide range of industries, we were repeatedly asked if we could shed some light on what media advertising efforts were converting and the effectiveness of their mobile ad spend by partner. Realizing a solution to these questions wasn't readily available, we started designing and building a mobile measurement platform that would become Kochava.
Kochava is an equal opportunity employer committed to building a team culture that celebrates diversity and inclusion.
We enable the visibility into and management of billions of data points, millions of users, and hundreds of millions of dollars in lifetime value (LTV) and marketing budget. The Kochava platform(s) empowers our customers to see and manage their data and unleash the power of their connected audiences; Globally, Kochava is trusted by the largest brands across a wide spectrum of verticals, including media & entertainment, quick-serve restaurants, e-commerce, gaming, finance and more, to perform high-end marketing analytics.
Kochava is a multi-product organization with platform solutions that caters to brands, agencies and publishers around attribution and measurement, modern MMM, an Apple Search Ads CMP, a large scale data business and more. For this specific role, we seek a talented Account Manager to function as a key member of Kochava's Revenue organization in support of "Kochava for Publishers / Platforms," our 1st party, real-time, cross-device outcomes based measurement platform.
Our industry is challenging, dynamic, fun, and provides almost unlimited opportunities for personal and professional growth. As a member of the Revenue Team, you will be responsible for building strong relationships with our key clients, identifying opportunities to increase product adoption, ensuring product utilization and expansion, and managing contract renewals to ensure overall account success.
We are looking for a dedicated teammate who is comfortable with self-direction, passionate about the thrill of building creative solutions to challenging opportunities, and working in a rapidly changing environment with the most innovative people in the ad-tech industry.
Job Responsibilities
- Acquire a deep understanding of the K4P product suite and how it supports customer needs. Achieve expert status in presenting the solution and demo of the reporting platform, possess a solid understanding of the product roadmap.
- Achieve quarterly revenue growth targets on a per account basis .
- Develop and maintain strong relationships with ICPs at strategic K4P clients - i.e. premier CTV OEMs, AVOD publishers, ad networks and programmatic players. Applicable customers to be designated by and agreed to with the Managing Director, Americas.
- Obtain a comprehensive knowledge of the entire client portfolio + understanding of each clients' business and identify value-adds and new up/cross sell opportunities across all vertical teams.
- Perform on-site, quarterly business reviews for key leadership and executive team members geared to consistently reinforce the value K4P delivers.
- Leverage strong technical and industry knowledge to provide consistent messaging to clients.
- Maintain a portfolio P&L with a drive toward margin and top line growth, including renegotiation of customer contracts to ensure profitability and account health.
- Manage reporting to gauge account and portfolio health.
- Support our Sales Enablement team with ongoing training exercises designed for primary ICPs, new employees etc... to ensure stickiness of product.
- Support client onboarding from the sales cycle to technical handoff, ensure knowledge transfer on accounts between teams.
- Own the relationship while collaborating with internal teams inclusive of sales, client success, accounting, marketing, and product development, to ensure continuity of communication with our clients as well maintain an overall healthy partnership.
- Regular travel required as needed to key media markets including NYC, LA, SF, Chicago, ATL, BOS.
Experience/Skills Required
- Must possess an unwavering desire to win - at all times, plus possess a can-do attitude always willing to go above and beyond.
- Proven ability to develop and maintain strong client relationships.
- Proven ability to have achieved KPIs in prior roles.
- Strong analytical and problem-solving skills.
- Intimate knowledge of the CTV, digital publishing and programmatic industries.
- Ability to effectively communicate at both the operator and executive level.
- Strong understanding of the ad tech ecosystem and the digital advertising landscape.
- Excellent communication and presentation skills, including proficiency with Salesforce, Asana, Slack, PowerPoint, Excel, Google Docs.
- Prior experience in sales, client relationship management, account management, customer support, preferably in the ad tech industry.
- Strong preference for candidates with experience in mobile & CTV ad sales, user acquisition ad buying, ad sales with a large publisher/network, or other direct industry experience relevant to the ad-tech industry and Kochava's clients.
- Strong customer service skills + ability to proactively exceed customer expectations is required.
- Familiarity with mobile technology, advertising technology, and data management software.
- Strong communication, time management, and negotiation skills in a fast-paced environment.
- General understanding of the ad-tech industry required.
- Bachelor's degree in marketing, business, or a related field required.
Kochava began in 2011 when a team of mobile and gaming professionals saw the need to better understand the feedback loop of user acquisition, engagement, and LTV for mobile applications. Through the process of creating apps for customers from a wide range of industries, we were repeatedly asked if we could shed some light on what media advertising efforts were converting and the effectiveness of their mobile ad spend by partner. Realizing a solution to these questions wasn't readily available, we started designing and building a mobile measurement platform that would become Kochava.
Kochava is an equal opportunity employer committed to building a team culture that celebrates diversity and inclusion.