Communications Manager

At Constant Contact, we are seriously awesome people who take ownership and make an impact by operating with the mindset, integrity and courage of a small business owner. There's something so profoundly rewarding about knowing that your work is empowering people everywhere to pursue their dreams. Here, we all play an integral part in helping business owners, entrepreneurs, non-profits and individuals to succeed by giving them all the help and tools they need to grow online. We're energized by new challenges and new possibilities-and we're just getting started!
The Communications Manager is responsible for executing Constant Contact's external thought leadership initiatives to help elevate our brand reputation, promote our products and services and position the company as a valued resource for key media members, customers and other external stakeholders. This role reports to the Manager, North America External Communications.
As a member of the Communications team, the Communications Manager will partner closely with our agency team, as well as executive leaders and cross-functional teams, to identify high-value opportunities and consistently drive impactful media coverage that aligns with the company's strategic objectives. In addition to traditional thought leadership activity (press releases, award submissions, etc), this role will also be actively involved in supporting the company's research initiatives and leveraging data to tell more engaging stories.
Proactive and resourceful, the Communications Manager is action-oriented and possesses excellent verbal and written skills, paired with creativity, organization, and proven media relations results. The ideal candidate has experience managing PR programs for B2B brands, and can work autonomously while juggling multiple projects and resolving challenges quickly.
What you'll do:

• Execute an external thought leadership strategy that enhances Constant Contact's brand and elevates our spokespeople through consistent media relations activity
• Constantly monitor trending news topics and mine company resources to come up with fresh ideas that can inform PR outreach
• Own content development for press releases, bylines, executive briefings, media alerts, award submissions, speaking submissions, etc
• Act as day-to-day lead for our PR agency to provide guidance on strategic priorities and ensure work aligns to the external thought leadership strategy
• Maintain company press room and manage inbound media requests
• Support PR-related research initiatives, as needed, with the goal of leveraging data to elevate Constant Contact's thought leadership in all things related to small business and marketing
• Collaborate with cross-functional teams to develop content and messaging for product launches, customer success stories, events, and other initiatives
• Partner with the Manager, North America External Communications to report program performance to executive leadership team, when appropriate

Who you are:

• 5+ years PR experience with 2+ years leading or managing media relations and/or thought leadership programs for B2B brands in either client-side or agency roles
• Demonstrable media relations results, relationship-building skills and excellent written and verbal communication
• Previous experience with small business or nonprofit audience is a plus
• Highly collaborative, strategic, proactive and data-driven
• Self-motivated professional who can operate autonomously while juggling multiple projects and resolving challenges quickly.
• Creative, curious, and eager to bring fresh ideas to help take an established brand to new heights
• Team player with the willingness and ability to work collaboratively with peers and cross-functional stakeholders

The specific salary offered to a candidate may be influenced by a variety of factors including the candidate's experience, their education and work location. In addition, some roles may be eligible for additional on target commission pay or bonus. The compensation package includes health and welfare benefits including paid leave.

Pay Transparency - All Full Time Employees

$80,400-$100,500 USD

• We celebrate one another's differences. We are proud of our culture of diversity and inclusion, and we're always working hard to strengthen and improve this culture. We have programs in place that bring us together on important issues and provide educational opportunities for all employees.
• Join the experts. If you're passionate about supporting businesses and organizations, you won't find a better spot to share your talent. We're dedicated to improving the quality of our product from a customer standpoint and have a true desire to enable the success of businesses, non-profit organizations, and community groups.
• You'll have opportunities to grow your career. We encourage and support our team members to learn different aspects of the business, take on stretch assignments, seek coaching opportunities and professional development opportunities.
• A generous paid time off policy and a competitive benefits package that supports the health and well-being of you and your family

At Constant Contact, we're all about work flexibility and are proud to serve our customers as a hybrid workforce. Our hybrid work model combines the convenience of remote work with access to our great office locations to collaborate in-person, participate in live trainings, and socialize with colleagues.

Application Deadline: 30 days. We may fill this job opening prior to the deadline if a candidate is selected by us.

Constant Contact is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, genetic information, veteran status or any other status protected under applicable law. If you require accessibility assistance applying for open positions, please contact .

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

Constant Contact has an internal talent acquisition department and designated career site for individuals looking to join our team. Constant Contact will not accept unsolicited resumes from any external recruiters, staffing firms, search agencies or any fee-based referrals. Any unsolicited resumes sent to directly to Constant Contact, in any capacity will be considered property of Constant Contact. Constant Contact will not pay a fee for any placement resulting from the receipt of an unsolicited resume.