Thumbtack
Senior Product Designer, Customer Growth
Thumbtack, San Francisco, California, United States, 94199
Senior Product Designer, Customer Growth6+ years of overall design experience, 2+ years of experience working on a Growth teamPortfolio with a history of impactful projects that showcase your design processAbility to balance high-quality craft and crisp execution with agility, speed to learning, and iterative experimentationA bias for action and understanding of how your work impacts users and the businessExperience designing and implementing customer experiences that have led to measurable and sustainable growth resultsStrong cross-functional collaboration and stakeholder management skillsExperience with helping set product strategy through methods like design sprints, quarterly or yearly planning, and team brainstormsExperience with SEO principles and collaborating closely with MarketingExperience designing for a two-sided marketplaceFluent prototyping in FigmaResponsibilities
As a Senior Product Designer on the Customer Growth team, you’ll work collaboratively and iteratively to turn complex problems into intuitive user experiencesYou’ll own projects from conception to launch and measure success through data and user researchYou’ll play a key role in roadmapping, feature design, and the quality of our products, and your work will impact both user and business goalsDesign customer-centric experiences with measurable business impactPartner closely with fellow designers, product managers, engineers, and marketers to lead product visions, define growth strategies, shape the product roadmap, and develop design solutionsUse research and qualitative data to guide design and development decisionsDevelop a deep understanding of our customers while focusing on key metricsRapidly produce multiple concepts and prototypes; knowing when to apply pixel-perfect attention to detail, and when to make low-fi sketches and prototypesTest, learn, and iterate; solve existing problems and discover new opportunities through experimentationFor candidates living in all other US locations, the expected salary range for this role is currently $156,825 - $191,675Qualifications
6+ years of overall design experience, 2+ years of experience working on a Growth teamPortfolio with a history of impactful projects that showcase your design processAbility to balance high-quality craft and crisp execution with agility, speed to learning, and iterative experimentationA bias for action and understanding of how your work impacts users and the businessExperience designing and implementing customer experiences that have led to measurable and sustainable growth resultsStrong cross-functional collaboration and stakeholder management skillsExperience with helping set product strategy through methods like design sprints, quarterly or yearly planning, and team brainstormsExperience with SEO principles and collaborating closely with MarketingExperience designing for a two-sided marketplaceFluent prototyping in FigmaResponsibilities
As a Senior Product Designer on the Customer Growth team, you’ll work collaboratively and iteratively to turn complex problems into intuitive user experiencesYou’ll own projects from conception to launch and measure success through data and user researchYou’ll play a key role in roadmapping, feature design, and the quality of our products, and your work will impact both user and business goalsDesign customer-centric experiences with measurable business impactPartner closely with fellow designers, product managers, engineers, and marketers to lead product visions, define growth strategies, shape the product roadmap, and develop design solutionsUse research and qualitative data to guide design and development decisionsDevelop a deep understanding of our customers while focusing on key metricsRapidly produce multiple concepts and prototypes; knowing when to apply pixel-perfect attention to detail, and when to make low-fi sketches and prototypesTest, learn, and iterate; solve existing problems and discover new opportunities through experimentationBenefits
For candidates living in all other US locations, the expected salary range for this role is currently $156,825 - $191,675About the Design Team
Please ensure you read the below overview and requirements for this employment opportunity completely.
We're a tight-knit team of product designers, researchers, and content designers working closely with engineers and product managers to research, explore, and iterate on well-crafted user experiences that are innovative, engaging, and delightful. We collaborate regularly through design reviews, work sessions, and presentations to inspire and influence the direction of the... product and company as a whole.
About the Role
As a Senior Product Designer on the Customer Growth team, you’ll work collaboratively and iteratively to turn complex problems into intuitive user experiences. You’ll own projects from conception to launch and measure success through data and user research. You’ll play a key role in roadmapping, feature design, and the quality of our products, and your work will impact both user and business goals.
Responsibilities• Design customer-centric experiences with measurable business impact• Partner closely with fellow designers, product managers, engineers, and marketers to lead product visions, define growth strategies, shape the product roadmap, and develop design solutions• Use research and qualitative data to guide design and development decisions• Develop a deep understanding of our customers while focusing on key metrics• Rapidly produce multiple concepts and prototypes; knowing when to apply pixel-perfect attention to detail, and when to make low-fi sketches and prototypes• Test, learn, and iterate; solve existing problems and discover new opportunities through experimentation
What you'll need
If you don't think you meet all of the criteria below but still are interested in the job, please apply. Nobody checks every box, and we're looking for someone excited to join the team.• 6+ years of overall design experience, 2+ years of experience working on a Growth team• Portfolio with a history of impactful projects that showcase your design process• Demonstrate strong UX, interaction, and visual design skills along with a human-centric approach to designing products• Ability to balance high-quality craft and crisp execution with agility, speed to learning, and iterative experimentation• A bias for action and understanding of how your work impacts users and the business• Experience designing and implementing customer experiences that have led to measurable and sustainable growth results• Strong cross-functional collaboration and stakeholder management skills
Bonus points if you have• Experience with helping set product strategy through methods like design sprints, quarterly or yearly planning, and team brainstorms• Experience with SEO principles and collaborating closely with Marketing.• Experience designing for a two-sided marketplace• Fluent prototyping in Figma
Thumbtack is a virtual-first company, meaning you can live and work from any one of our approved locations across the United States, Canada or the Philippines.* Learn more about our virtual-first working model here.
For candidates living in San Francisco / Bay Area, New York City, or Seattle metros, the expected salary range for the role is currently $184,500 - $225,500 . Actual offered salaries will vary and will be based on various factors, such as calibrated job level, qualifications, skills, competencies, and proficiency for the role.
For candidates living in all other US locations, the expected salary range for this role is currently $156,825 - $191,675. Actual offered salaries will vary and will be based on various factors, such as calibrated job level, qualifications, skills, competencies, and proficiency for the role.
#LI-Remote
Company informationAt Thumbtack, we help people care for their home from top to bottom, whether it’s a minor repair or a major remodel. Through the Thumbtack app, people can effortlessly manage their homes — confidently knowing what to do, when to do it and who to hire. We don't just connect millions of customers to the right pros for their projects. We empower people across the country to fix, maintain and improve their most valuable asset.Bringing the $600 billion+ home services industry online, Thumbtack is a technology leader creating a new era of home care. Working at Thumbtack means being part of a dynamic culture built on integrity, inclusion, and authenticity—where our leaders listen to feedback and take action. We’ll equip you to do the best work of your career, give you the flexibility to live wherever you want, and treat you like you’re our greatest asset because you are. If making an impact and the chance to do good inspires you, join us! Imagine what we’ll build together.2022 Great Place to Work Certified Company2022 Fortune Best Workplaces in the Bay2022 Fortune Best Medium Workplaces2022 Fortune Best Workplaces in Technology2022 Great Place to Work - Best Workplaces for ParentsTo learn more about life at Thumbtack and see current job openings, visit www.thumbtack.com/careers.Thumbtack’s investors include Sequoia Capital, Tiger Global Management, Javelin Venture Partners, Baillie Gifford, and CapitalG, among others.Home Improvement, Business, Wellness, Photography, Event planning, Home improvement, Lessons & tutoring, Wellness & beauty, Events and Photography, Lessons
#J-18808-Ljbffr
As a Senior Product Designer on the Customer Growth team, you’ll work collaboratively and iteratively to turn complex problems into intuitive user experiencesYou’ll own projects from conception to launch and measure success through data and user researchYou’ll play a key role in roadmapping, feature design, and the quality of our products, and your work will impact both user and business goalsDesign customer-centric experiences with measurable business impactPartner closely with fellow designers, product managers, engineers, and marketers to lead product visions, define growth strategies, shape the product roadmap, and develop design solutionsUse research and qualitative data to guide design and development decisionsDevelop a deep understanding of our customers while focusing on key metricsRapidly produce multiple concepts and prototypes; knowing when to apply pixel-perfect attention to detail, and when to make low-fi sketches and prototypesTest, learn, and iterate; solve existing problems and discover new opportunities through experimentationFor candidates living in all other US locations, the expected salary range for this role is currently $156,825 - $191,675Qualifications
6+ years of overall design experience, 2+ years of experience working on a Growth teamPortfolio with a history of impactful projects that showcase your design processAbility to balance high-quality craft and crisp execution with agility, speed to learning, and iterative experimentationA bias for action and understanding of how your work impacts users and the businessExperience designing and implementing customer experiences that have led to measurable and sustainable growth resultsStrong cross-functional collaboration and stakeholder management skillsExperience with helping set product strategy through methods like design sprints, quarterly or yearly planning, and team brainstormsExperience with SEO principles and collaborating closely with MarketingExperience designing for a two-sided marketplaceFluent prototyping in FigmaResponsibilities
As a Senior Product Designer on the Customer Growth team, you’ll work collaboratively and iteratively to turn complex problems into intuitive user experiencesYou’ll own projects from conception to launch and measure success through data and user researchYou’ll play a key role in roadmapping, feature design, and the quality of our products, and your work will impact both user and business goalsDesign customer-centric experiences with measurable business impactPartner closely with fellow designers, product managers, engineers, and marketers to lead product visions, define growth strategies, shape the product roadmap, and develop design solutionsUse research and qualitative data to guide design and development decisionsDevelop a deep understanding of our customers while focusing on key metricsRapidly produce multiple concepts and prototypes; knowing when to apply pixel-perfect attention to detail, and when to make low-fi sketches and prototypesTest, learn, and iterate; solve existing problems and discover new opportunities through experimentationBenefits
For candidates living in all other US locations, the expected salary range for this role is currently $156,825 - $191,675About the Design Team
Please ensure you read the below overview and requirements for this employment opportunity completely.
We're a tight-knit team of product designers, researchers, and content designers working closely with engineers and product managers to research, explore, and iterate on well-crafted user experiences that are innovative, engaging, and delightful. We collaborate regularly through design reviews, work sessions, and presentations to inspire and influence the direction of the... product and company as a whole.
About the Role
As a Senior Product Designer on the Customer Growth team, you’ll work collaboratively and iteratively to turn complex problems into intuitive user experiences. You’ll own projects from conception to launch and measure success through data and user research. You’ll play a key role in roadmapping, feature design, and the quality of our products, and your work will impact both user and business goals.
Responsibilities• Design customer-centric experiences with measurable business impact• Partner closely with fellow designers, product managers, engineers, and marketers to lead product visions, define growth strategies, shape the product roadmap, and develop design solutions• Use research and qualitative data to guide design and development decisions• Develop a deep understanding of our customers while focusing on key metrics• Rapidly produce multiple concepts and prototypes; knowing when to apply pixel-perfect attention to detail, and when to make low-fi sketches and prototypes• Test, learn, and iterate; solve existing problems and discover new opportunities through experimentation
What you'll need
If you don't think you meet all of the criteria below but still are interested in the job, please apply. Nobody checks every box, and we're looking for someone excited to join the team.• 6+ years of overall design experience, 2+ years of experience working on a Growth team• Portfolio with a history of impactful projects that showcase your design process• Demonstrate strong UX, interaction, and visual design skills along with a human-centric approach to designing products• Ability to balance high-quality craft and crisp execution with agility, speed to learning, and iterative experimentation• A bias for action and understanding of how your work impacts users and the business• Experience designing and implementing customer experiences that have led to measurable and sustainable growth results• Strong cross-functional collaboration and stakeholder management skills
Bonus points if you have• Experience with helping set product strategy through methods like design sprints, quarterly or yearly planning, and team brainstorms• Experience with SEO principles and collaborating closely with Marketing.• Experience designing for a two-sided marketplace• Fluent prototyping in Figma
Thumbtack is a virtual-first company, meaning you can live and work from any one of our approved locations across the United States, Canada or the Philippines.* Learn more about our virtual-first working model here.
For candidates living in San Francisco / Bay Area, New York City, or Seattle metros, the expected salary range for the role is currently $184,500 - $225,500 . Actual offered salaries will vary and will be based on various factors, such as calibrated job level, qualifications, skills, competencies, and proficiency for the role.
For candidates living in all other US locations, the expected salary range for this role is currently $156,825 - $191,675. Actual offered salaries will vary and will be based on various factors, such as calibrated job level, qualifications, skills, competencies, and proficiency for the role.
#LI-Remote
Company informationAt Thumbtack, we help people care for their home from top to bottom, whether it’s a minor repair or a major remodel. Through the Thumbtack app, people can effortlessly manage their homes — confidently knowing what to do, when to do it and who to hire. We don't just connect millions of customers to the right pros for their projects. We empower people across the country to fix, maintain and improve their most valuable asset.Bringing the $600 billion+ home services industry online, Thumbtack is a technology leader creating a new era of home care. Working at Thumbtack means being part of a dynamic culture built on integrity, inclusion, and authenticity—where our leaders listen to feedback and take action. We’ll equip you to do the best work of your career, give you the flexibility to live wherever you want, and treat you like you’re our greatest asset because you are. If making an impact and the chance to do good inspires you, join us! Imagine what we’ll build together.2022 Great Place to Work Certified Company2022 Fortune Best Workplaces in the Bay2022 Fortune Best Medium Workplaces2022 Fortune Best Workplaces in Technology2022 Great Place to Work - Best Workplaces for ParentsTo learn more about life at Thumbtack and see current job openings, visit www.thumbtack.com/careers.Thumbtack’s investors include Sequoia Capital, Tiger Global Management, Javelin Venture Partners, Baillie Gifford, and CapitalG, among others.Home Improvement, Business, Wellness, Photography, Event planning, Home improvement, Lessons & tutoring, Wellness & beauty, Events and Photography, Lessons
#J-18808-Ljbffr