Sr. User Experience Designer

Come build the next-gen fintech at Early Warning, network operator of Zelle, where we’re relentlessly focused on empowering prosperity in all its forms. From fast money movement for over 100 million people who can access Zelle directly through their banking app to new account opening and beyond – we make a difference in the lives of consumers and businesses every day and enable them to live their best financial lives. And we’re only getting started. With new state-of the-art offices in Scottsdale, AZ (Headquarters) and Chicago, IL – plus a growing presence in San Francisco – we’re entering our next big chapter. People matter to us, so we think our best work is done when we’re together, in-person. From informal interactions, to sharing ideas, to mentoring and beyond. We also believe in workplace flexibility and empowering teams to determine the rhythm of work to create an inclusive culture. Through the power of innovative collaboration, we offer hybrid and (when necessary) virtual (“remote”) workplace models. We focus all hiring efforts in a few states and within driving distance of an office location to enable in-person collaboration when and where possible. Priority hiring locations are Scottsdale, AZ, Illinois, NY tri-state metro area (New Jersey, New York and Connecticut) and San Francisco, CA. On exception we will hire in secondary locations such as District of Columbia, Florida, Georgia, Maryland, Nevada, North Carolina, South Carolina, Texas and Virginia. We are not actively recruiting in Colorado, Rhode Island or Washington. Join us and make your mark on what’s next in fintech.

Applicants must be authorized to work for any employer in the United States. We are unable to sponsor an employment Visa for this position.Overall Purpose The role requires a hands-on lean-in in designing experiences, researching, and iterating. The Sr. User Experience Designer builds intuitive, essential, and delightful experiences for our Consumer, B2B, and B2B2C products in collaboration with cross-functional teams such as Engineering, Product, Analytics, and Senior Management. The Senior User Experience Designer will develop, present and communicate design ideas in a large team environment. The incumbent should possess extraordinary visual and user interface design skills and user-centered design principles. The incumbent will have an affinity for consistency, color use, typography, and a keen eye for subtle details. While exercising a good eye for aesthetics, you can grasp and distill highly complex issues and translate them into clean, focused, understandable solutions. User experience is at the forefront of how we create intuitive, innovative, and beautiful products that people love. We strive to learn and understand our users' needs, behaviors, and emotions to gather insights that inform product strategy and design. Our UX teams include designers, researchers, and content strategists, who are passionate about quality, usability, and simplicity. Essential Functions

Lead with customer obsession, guide towards high-craft user experience and strategically leverage user research.Be a key member of the Product team and responsible for its operating structure and team culture.Work closely with design, technology, and product teams, to establish an experience framework for our products and services.Frame problems through a strategic lens to inform solutions.Explore divergent perspectives to inform design decisions.Create mockups and prototypes, from discovery through execution.Prioritize customer-first outcomes in decision-making conversations.Participate in and occasionally lead user research sessions.Guide teams in distilling customer feedback into product ideas and refinements.Proactively address situations of ambiguity to keep teammates inspired and productive.Share work regularly to advance the role of design across our organization.Support the company’s commitment to risk management and protecting the integrity and confidentiality of systems and data.Minimum qualifications

Education and/or experience typically obtained through completion of a bachelor’s degree in UX/ UI Design, Research or related fields.5+ years of work experience with a focus on product design and UI across a variety of platforms, including web, and mobile.Demonstrable success as a designer with complex, data-intensive products and services with a strong online design portfolioA command of visual and communication design principlesExperience in designing mobile app experiences from start to finish as a product designer with familiarity of mobile development.Enthusiasm for an iterative design process inspired by group critique.A great eye for detail, demonstrate creative and innovative problem-solving.Ability to contribute to detailed product requirementsHighly skilled in design tools (Figma, Sketch, Photoshop)Able to clearly communicate concepts and designs through sketches, wireframes, high fidelity comps, and prototypes.Able to function independently and in a team environment with solid collaboration skills.Strong communication skills and the ability to stay highly organized are critical Excellent written, verbal, and presentation skills.A passion for Payment and Commerce is needed.Ability to Have fun and build a culture of belonging, wellness, diversity, inclusion, and career growth for the product design organizationAbility to balance working directly on design and guiding the quality of work from others on your team.You should be a self-starter, self-motivated, and able to work independently and perform multiple tasks under minimal supervision.Experience presenting to and collaborating with senior-level stakeholders.Experience leading design critiques with remote team members.Background and drug screen.Preferred Qualifications

Previous experience working in e-commerce & financial tech environment is a plus but not a requirement.Experience participating in generative and evaluative research activities.Physical Requirements Working conditions consist of a normal office environment. Work is primarily sedentary and requires extensive use of a computer and involves sitting for periods of approximately four hours. Work may require occasional standing, walking, kneeling and reaching. Must be able to lift 10 pounds occasionally and/or negligible amount of force frequently. Requires visual acuity and dexterity to view, prepare, and manipulate documents and office equipment including personal computers. Requires the ability to communicate with internal and/or external customers. Employee must be able to perform essential functions and physical requirements of position with or without reasonable accommodation. The above job description is not intended to be an all-inclusive list of duties and standards of the position.

The experience expected from applicants, as well as additional skills and qualifications needed for this job are listed below.The pay scale for this position in: San Francisco, CA in USD per year is: $140,000 - $165,000 This pay scale is subject to change and is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any specific candidate, which is always dependent on legitimate factors considered at the time of job offer. Early Warning Services takes into consideration a variety of factors when determining a competitive salary offer, including, but not limited to, the job scope, market rates and geographic location of a position, candidate’s education, experience, training, and specialized skills or certification(s) in relation to the job requirements and compared with internal equity (peers). The business actively supports and reviews wage equity to ensure that pay decisions are not based on gender, race, national origin, or any other protected classes. Additionally, candidates are eligible for a discretionary bonus, and benefits.

Early Warning Services is an affirmative action and equal opportunity employer.

Some of the Ways We Prioritize Your Health and HappinessHealthcare Coverage – Competitive medical (PPO/HDHP), dental, and vision plans as well as company contributions to your Health Savings Account (HSA) or pre-tax savings through flexible spending accounts (FSA) for commuting, health & dependent care expenses.401(k) Retirement Plan – Featuring a 100% Company Safe Harbor Match on your first 6% deferral immediately upon eligibility.Paid Time Off – Unlimited Time Off for Exempt (salaried) employees, as well as generous PTO for Non-Exempt (hourly) employees, plus 11 paid company holidays and a paid volunteer day.12 weeks of Paid Parental LeaveMaven Family Planning – provides support through your Parenting journey including egg freezing, fertility, adoption, surrogacy, pregnancy, postpartum, early pediatrics, and returning to work.

And SO much more! We continue to enhance our program, so be sure to check our Benefits page here for the latest. Our team can share more during the interview process! Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Early Warning Services, LLC (“Early Warning”) considers for employment, hires, retains and promotes qualified candidates on the basis of ability, potential, and valid qualifications without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote equal employment opportunity and affirmative action, in accordance with all applicable federal, state, and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our employees.#J-18808-Ljbffr