Lake Forest Place
Director Sales and Marketing
Lake Forest Place, Libertyville, Illinois, United States, 60048
Looking for a great opportunity to be a Director of Sales and Marketing where you can really make a difference?!Join the team at Lake Forest Place, a Presbyterian Homes community, an independent, non-profit senior living care organization offering full continuum of care from independent and assisted living to skilled nursing and memory care at four luxury retirement communities. Presbyterian Homes has achieved national recognition and accreditation for senior living leadership and expertise. We were established in 1904 and have an excellent reputation for providing a wide range of living options to seniors to live every day as they wish. Our team members have consistently rated Presbyterian Homes as a great workplace in confidential engagement surveys.
If you would like to know a bit more about this opportunity, or are considering applying, then please read the following job information.Position OverviewThe Director of Sales and Marketing for Independent Living combines a hands-on approach with coaching, training, and motivating a sales team. This position maintains or exceeds budgeted occupancy using sales and marketing strategies which encourage applications and move-ins to the community.
Essential FunctionsMonitors marketing productivity on monthly basis to ensure team is achieving minimum number of calls, appointments and deposits and prepares monthly report of key metrics for executive director, chief operating officer and vice president of marketingResponsible for performance evaluations for the campus Marketing Department as well as hiring, department orientation, performance improvement plansPresents review of Marketing Department Objectives, Strategies and Tactics at monthly sales meeting with the Executive Director, chief operating officer and vice president of marketing.Develop, recommend and maintain policies and procedures for inquiries, admissions, and assignment of residencesRespond in a timely and effective way to all inquiries for residencyFollow-up with prospects as often as necessary to facilitate a decision to move-inRespond to requests for presentations from community groupsEvaluate medical applications for appropriateness and work closely with medical staff to verify qualificationsEvaluate financial applications for appropriateness to verify qualificationsSchedule appointments for tours and presentationsAchieve productivity standards as outlined in the Corporate Sales Productivity ReportCoach and monitor staff to insure productivity standards are metCoach staff and/or arrange for any necessary sales trainingPlan and execute events that introduce prospective residents to the community lifestyleWork with executive director and vice president of marketing to establish budgetary requirementsWorks with executive director and vice president of marketing to establish an annual sales and marketing plan for the community
Presbyterian Homes fully embraces a culture of hospitality. To that end, we include the following hospitality promises:We greet residents, employees, and guests warmly, by name and with a smileWe treat everyone with courteous respect and kindnessWe strive to anticipate resident, employee and guest needs and act accordinglyWe listen and respond enthusiastically in a timely mannerWe hold ourselves and one another accountableWe embrace and value our differencesWe make residents, employees and guests feel importantWe ask, “is there anything else I can do for you?”We maintain high levels of professionalism, both in conduct and appearance, at all timesWe pay attention to details
Skills/QualificationsBachelor’s degree with focus in marketing, communications or related field of studyFive or more years of sales experience. Experience in senior’s housing a plusMust possess excellent verbal and written communication skills. Must be organized and goal oriented. Patience and a genuine desire to problem solve a plusExcellent verbal and written communication skills.Strong customer service skills in helping others make good decisionsCompassion and empathy for seniors with a genuine desire to problem solveOrganized and goal oriented
Benefits:Health Insurance: Medical, Dental VisionLong-term Disability & Extended Illness Bank ProgramEmployee wellness program with medical benefit deduction incentives and cash bonuses!Confidential employee assistance programGenerous Paid Time Off/PTO plan. It is a plan that rolls over year to year.403(b) retirement plan with employer match and baselineScholarship programs including Tuition reimbursement
About usPresbyterian Homes is an independent, not-for-profit senior living care organization of Life Planning Communities offering peace of mind through full continuum of care - independent living, assisted living, skilled nursing and memory care. We welcome people from all backgrounds at our family of communities that has served the Chicago, Illinois area since 1904. Presbyterian Homes proudly serves older adults at Westminster Place and Ten Twenty Grove in Evanston, Lake Forest Place in Lake Forest, and The Moorings in Arlington Heights.
IndeedSJ
Location: Presbyterian Homes · Marketing DepartmentSchedule: Full Time, 1st, 8-4#J-18808-Ljbffr
If you would like to know a bit more about this opportunity, or are considering applying, then please read the following job information.Position OverviewThe Director of Sales and Marketing for Independent Living combines a hands-on approach with coaching, training, and motivating a sales team. This position maintains or exceeds budgeted occupancy using sales and marketing strategies which encourage applications and move-ins to the community.
Essential FunctionsMonitors marketing productivity on monthly basis to ensure team is achieving minimum number of calls, appointments and deposits and prepares monthly report of key metrics for executive director, chief operating officer and vice president of marketingResponsible for performance evaluations for the campus Marketing Department as well as hiring, department orientation, performance improvement plansPresents review of Marketing Department Objectives, Strategies and Tactics at monthly sales meeting with the Executive Director, chief operating officer and vice president of marketing.Develop, recommend and maintain policies and procedures for inquiries, admissions, and assignment of residencesRespond in a timely and effective way to all inquiries for residencyFollow-up with prospects as often as necessary to facilitate a decision to move-inRespond to requests for presentations from community groupsEvaluate medical applications for appropriateness and work closely with medical staff to verify qualificationsEvaluate financial applications for appropriateness to verify qualificationsSchedule appointments for tours and presentationsAchieve productivity standards as outlined in the Corporate Sales Productivity ReportCoach and monitor staff to insure productivity standards are metCoach staff and/or arrange for any necessary sales trainingPlan and execute events that introduce prospective residents to the community lifestyleWork with executive director and vice president of marketing to establish budgetary requirementsWorks with executive director and vice president of marketing to establish an annual sales and marketing plan for the community
Presbyterian Homes fully embraces a culture of hospitality. To that end, we include the following hospitality promises:We greet residents, employees, and guests warmly, by name and with a smileWe treat everyone with courteous respect and kindnessWe strive to anticipate resident, employee and guest needs and act accordinglyWe listen and respond enthusiastically in a timely mannerWe hold ourselves and one another accountableWe embrace and value our differencesWe make residents, employees and guests feel importantWe ask, “is there anything else I can do for you?”We maintain high levels of professionalism, both in conduct and appearance, at all timesWe pay attention to details
Skills/QualificationsBachelor’s degree with focus in marketing, communications or related field of studyFive or more years of sales experience. Experience in senior’s housing a plusMust possess excellent verbal and written communication skills. Must be organized and goal oriented. Patience and a genuine desire to problem solve a plusExcellent verbal and written communication skills.Strong customer service skills in helping others make good decisionsCompassion and empathy for seniors with a genuine desire to problem solveOrganized and goal oriented
Benefits:Health Insurance: Medical, Dental VisionLong-term Disability & Extended Illness Bank ProgramEmployee wellness program with medical benefit deduction incentives and cash bonuses!Confidential employee assistance programGenerous Paid Time Off/PTO plan. It is a plan that rolls over year to year.403(b) retirement plan with employer match and baselineScholarship programs including Tuition reimbursement
About usPresbyterian Homes is an independent, not-for-profit senior living care organization of Life Planning Communities offering peace of mind through full continuum of care - independent living, assisted living, skilled nursing and memory care. We welcome people from all backgrounds at our family of communities that has served the Chicago, Illinois area since 1904. Presbyterian Homes proudly serves older adults at Westminster Place and Ten Twenty Grove in Evanston, Lake Forest Place in Lake Forest, and The Moorings in Arlington Heights.
IndeedSJ
Location: Presbyterian Homes · Marketing DepartmentSchedule: Full Time, 1st, 8-4#J-18808-Ljbffr