Frontline Education
UX Designer
Frontline Education, United, Pennsylvania, us, 15689
UX Designer
Remote or hybrid to Wayne, PA
The ideal candidate is someone who thrives in engaging clients, mapping patterns, and busting complexity in partnership with product and engineering leads in the pursuit to craft experiences for our clients that solve challenging problems for K-12 administrators and educators.Through collaborative problem-framing and ideation, this candidate will make sense of user needs to deliver designs that elevate our clients’ experience and impact the business.
Responsibilities:
Take ownership over an end-to-end experience within Frontline’s portfolio independently accruing deep understanding of the particular domain, personas, and scenarios that embody that experience.Align key stakeholders of that experience to a shared understanding of our customers and customer problems.Partner with product and engineering leaders to maintain and improve that experience, participating in collaborative efforts to frame key customer problems and design the right solutions.Plan and execute on research and design initiatives using best practices and methodologies (e.g. user interviews, user story maps, user journeys, task flows, concepts, wireframes, mockups, prototypes, and usability tests)Partner with engineering to ensure the inclusion of technical constraints and opportunities in the design process.Identify current and target user behaviors that inform and validate success for new experiences after they are launched.Succinctly advocate your efforts, point of view, and rationale in support of the voice of the customer in design critiques, reviews, meetings, stakeholder presentations, and other company-wide design efforts.Enjoy being part of an incredibly talented team of designers who know when to relax, when to roll up our sleeves, and when to lean on each other.During a typical week in this role, you will:
Define design approach based on research and or requirements and execute in a way that is self-organized, time-managed, and highly collaborative.Contribute to and facilitate ideation sessions and requirements gathering to move your work forward with key product and engineering leaders who may either be located in our office or remote.Share your progress and thought processes for feedback with a UX design team that will supports you, walk alongside you, and cheer for you.Equally express your own perspective, ideas, and feedback to the team and individual designers.Execute on design strategies alongside the team that further design maturity within the organization (e.g. Design System, UX Analytics, Platform Heuristic Evaluations, VP and Executive Presentations)Proactively and intentionally reflect, learn, and grow in your career through the direct support of your UX Manager.Soft skills we are looking for in a candidate:
You exemplify the principles of collaborative design over designing on an island, solving user problems over designing the next cool feature, applying appropriate tools over following a rigid plan, and nimble design over heavy comps or specifications.You value the viewpoints of others in defining visual excellence. Rather than expressing your own bias, you listen and think critically about what makes good sense in each situation. You ask appropriate questions, weigh the pros and cons, and figure out where mutual success lies.Strong integrity and interpersonal skills. You exhibit exemplary personal and professional ethical standards and are able to work well in a team-oriented, collaborative environment.You lead by example and coach others for the betterment of the team. You take ownership of and articulately defend your decisions, but also embrace change when data suggests a new direction.Personal and professional development. You invest in continuous learning through self-study or training.Commitment to the company, team, and product success.Qualifications:
1-3 years of successful personal research and design contributions to enterprise-level experiences.Ability to participate in user research and independently plan out and design initiatives.Ability to articulate the relationship between your design decisions and HCI/accessibility principles, best practices, and heuristics.Ability to succinctly present ideas, progress, and outcomes through verbal and visual communication to internal stakeholders.General awareness of and competency with any one or more common design tools for digital products (e.g. Sketch, Invision, Studio, Figma, Framer, Marvel, Principle, XD, etc.).
Frontline Education is a pioneer of school administration software purpose-built for K-12 districts. We provide innovative, connected solutions for student and special programs, business operations, and human capital management with powerful data and analytics to empower educators and administrators. We earn the trust of K-12 leaders across the U.S. by serving as a consistently high-performing, forthright partner of school districts through every dimension of the company.
We're a group of unique and talented individuals that love what we do. We've been lucky enough to land jobs with a rapidly growing tech company that supports an appreciative and friendly customer base. We work hard to make our customers happy, but we like to have a good time in the process. We are a company that strives to think in terms of “we” instead of “me.” We believe in the philosophy of servant leadership and that it’s all about putting others first. We also value the balance between family and work.
Frontline embraces diversity, equity, and inclusivity. We are intentionally building a workplace that respects, supports, and values the identities of all our employees. We believe this to be foundational in developing a strong community in our company. Frontline Education is an equal opportunity employer and we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Frontline offers a competitive compensation package including a base salary, rewarding bonus structure, 401k match, and unlimited PTO! Our company growth has created a promising environment for career advancement and rewarding challenges. We offer a tuition reimbursement program for eligible college credit coursework available to employees depending on their status and length of employment.
Remote or hybrid to Wayne, PA
The ideal candidate is someone who thrives in engaging clients, mapping patterns, and busting complexity in partnership with product and engineering leads in the pursuit to craft experiences for our clients that solve challenging problems for K-12 administrators and educators.Through collaborative problem-framing and ideation, this candidate will make sense of user needs to deliver designs that elevate our clients’ experience and impact the business.
Responsibilities:
Take ownership over an end-to-end experience within Frontline’s portfolio independently accruing deep understanding of the particular domain, personas, and scenarios that embody that experience.Align key stakeholders of that experience to a shared understanding of our customers and customer problems.Partner with product and engineering leaders to maintain and improve that experience, participating in collaborative efforts to frame key customer problems and design the right solutions.Plan and execute on research and design initiatives using best practices and methodologies (e.g. user interviews, user story maps, user journeys, task flows, concepts, wireframes, mockups, prototypes, and usability tests)Partner with engineering to ensure the inclusion of technical constraints and opportunities in the design process.Identify current and target user behaviors that inform and validate success for new experiences after they are launched.Succinctly advocate your efforts, point of view, and rationale in support of the voice of the customer in design critiques, reviews, meetings, stakeholder presentations, and other company-wide design efforts.Enjoy being part of an incredibly talented team of designers who know when to relax, when to roll up our sleeves, and when to lean on each other.During a typical week in this role, you will:
Define design approach based on research and or requirements and execute in a way that is self-organized, time-managed, and highly collaborative.Contribute to and facilitate ideation sessions and requirements gathering to move your work forward with key product and engineering leaders who may either be located in our office or remote.Share your progress and thought processes for feedback with a UX design team that will supports you, walk alongside you, and cheer for you.Equally express your own perspective, ideas, and feedback to the team and individual designers.Execute on design strategies alongside the team that further design maturity within the organization (e.g. Design System, UX Analytics, Platform Heuristic Evaluations, VP and Executive Presentations)Proactively and intentionally reflect, learn, and grow in your career through the direct support of your UX Manager.Soft skills we are looking for in a candidate:
You exemplify the principles of collaborative design over designing on an island, solving user problems over designing the next cool feature, applying appropriate tools over following a rigid plan, and nimble design over heavy comps or specifications.You value the viewpoints of others in defining visual excellence. Rather than expressing your own bias, you listen and think critically about what makes good sense in each situation. You ask appropriate questions, weigh the pros and cons, and figure out where mutual success lies.Strong integrity and interpersonal skills. You exhibit exemplary personal and professional ethical standards and are able to work well in a team-oriented, collaborative environment.You lead by example and coach others for the betterment of the team. You take ownership of and articulately defend your decisions, but also embrace change when data suggests a new direction.Personal and professional development. You invest in continuous learning through self-study or training.Commitment to the company, team, and product success.Qualifications:
1-3 years of successful personal research and design contributions to enterprise-level experiences.Ability to participate in user research and independently plan out and design initiatives.Ability to articulate the relationship between your design decisions and HCI/accessibility principles, best practices, and heuristics.Ability to succinctly present ideas, progress, and outcomes through verbal and visual communication to internal stakeholders.General awareness of and competency with any one or more common design tools for digital products (e.g. Sketch, Invision, Studio, Figma, Framer, Marvel, Principle, XD, etc.).
Frontline Education is a pioneer of school administration software purpose-built for K-12 districts. We provide innovative, connected solutions for student and special programs, business operations, and human capital management with powerful data and analytics to empower educators and administrators. We earn the trust of K-12 leaders across the U.S. by serving as a consistently high-performing, forthright partner of school districts through every dimension of the company.
We're a group of unique and talented individuals that love what we do. We've been lucky enough to land jobs with a rapidly growing tech company that supports an appreciative and friendly customer base. We work hard to make our customers happy, but we like to have a good time in the process. We are a company that strives to think in terms of “we” instead of “me.” We believe in the philosophy of servant leadership and that it’s all about putting others first. We also value the balance between family and work.
Frontline embraces diversity, equity, and inclusivity. We are intentionally building a workplace that respects, supports, and values the identities of all our employees. We believe this to be foundational in developing a strong community in our company. Frontline Education is an equal opportunity employer and we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Frontline offers a competitive compensation package including a base salary, rewarding bonus structure, 401k match, and unlimited PTO! Our company growth has created a promising environment for career advancement and rewarding challenges. We offer a tuition reimbursement program for eligible college credit coursework available to employees depending on their status and length of employment.