Bank of America Corporation
Process Design Consultant II-Global Treasury and Merchant Operations
Bank of America Corporation, Charlotte, NC
Job Description:
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.
One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.
Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.
Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!
Job Summary
Job Description
This job is responsible for analyzing processes, documenting business case opportunities, and implementing process improvement/transformation initiatives in support of Operational Excellence objectives. Key responsibilities include executing on change initiatives which may result in breakthrough cost efficiencies, quality, productivity, and risk mitigation. Job expectations include working with business leaders and subject matter experts, ensuring collaboration and transparency across integrated business and technology teams, and driving execution of solutions within the budget and timeline.
Responsibilities:
Required Skills:
Skills:
Shift:
1st shift (United States of America)
Hours Per Week:
40
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.
One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.
Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.
Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!
Job Summary
- Lead Operations and Technology assessments for Global Treasury fulfillment, partnering with international region leads to drive Operational Excellence and standardization
- Mine and analyze data to identify and prioritize opportunities that deliver tangible business results across the lenses of cost, quality, speed and risk
- Responsible for developing multi-generational plans to stabilize, optimize and transform Global Treasury Fulfillment
- Implements moderately complex solutions to address issues and risks, optimize efficiency, reduce variability, and improve controls, quality, and sustainability
- Works directly with Line of Business partners to gather information needed to identify and implement solutions that resolve critical business challenges and opportunities
- Establishes and implements a model for continuous process improvement by applying process engineering best practices and delivering reusable technology solutions
- Leverages analytics and critical thinking to solve complex business problems and translate issues into structured design oriented solutions with clearly defined business case benefits
- Leads the development of enterprise change management deliverables for material projects including project charters, Suppliers, Inputs, Outputs, and Customers (SIPOC), Responsible, Accountable, Consulted, and Informed (RACI) process maps, risk assessments, control plans, and related artifacts
Job Description
This job is responsible for analyzing processes, documenting business case opportunities, and implementing process improvement/transformation initiatives in support of Operational Excellence objectives. Key responsibilities include executing on change initiatives which may result in breakthrough cost efficiencies, quality, productivity, and risk mitigation. Job expectations include working with business leaders and subject matter experts, ensuring collaboration and transparency across integrated business and technology teams, and driving execution of solutions within the budget and timeline.
Responsibilities:
- Implements moderately complex solutions to address issues and risks, optimize efficiency, reduce variability, and improve controls, quality, and sustainability
- Works directly with Line of Business partners to gather information needed to identify and implement solutions that resolve critical business challenges and opportunities
- Establishes and implements a model for continuous process improvement by applying process engineering best practices and delivering reusable technology solutions
- Leverages analytics and critical thinking to solve complex business problems and translate issues into structured design oriented solutions with clearly defined business case benefits
- Leads the development of enterprise change management deliverables for material projects including project charters, Suppliers, Inputs, Outputs, and Customers (SIPOC), Responsible, Accountable, Consulted, and Informed (RACI) process maps, risk assessments, control plans, and related artifacts
Required Skills:
- Extensive experience designing, managing, and implementing material people, process and technology change
- Business acumen across BAC lines of business with expertise in Treasury Product and Services
- Strong interpersonal skills with an ability to develop business partnerships across teams and organizations
- Expert communication skills, both written and verbal with a proficiency for interacting at all levels in the organization
- Natural Curiosity with strong aptitude for problem solving
- Experience navigating within and across complex business environments
- Highly organized with an ability to manage conflict with minimal noise
- Ability to manage multiple competing priorities against established deadlines
- Effective communication and listening skills to drive engagement and collaboration with key business partners
- Strong analytical capabilities with a proven ability to think strategically end-to-end and execute tactically
- Experience with Microsoft PowerPoint, Word, Excel, Visio, OneNote and SharePoint
- Work Schedule: 8-5PM local time M-F
- Limited Travel
Skills:
- Change Management
- Continuous Improvement
- Process Design
- Process Simplification
- Reporting
- Business Process Analysis
- Critical Thinking
- Process Performance Measurement
- Program Management
- Strategic Thinking
- Conflict Management
- Decision Making
- Process Effectiveness
- Scenario Planning and Analysis
Shift:
1st shift (United States of America)
Hours Per Week:
40