Communications Officer

Full timeAdd expected salary to your profile for insightsSt John WA is a well renowned not-for-profit organisation whose vision and purpose is to serve humanity and build resilient communities.With over 130 years of experience, the culture at St John WA is underpinned by a strong team spirit, camaraderie and the collaboration of employees and volunteers working together to change lives, while creating a powerful sense of belonging, where our people want to work.This combined with over 2800 permanent team members, 6000 volunteer team members and annual revenues of $500 million, makes St John WA the industry leader in the provision of pre-hospital care and related products in Western Australia. Each year we attend in excess of 275,000 people across the state, treat 350,000 patients at our primary health centres and teach over 330,000 people life-saving first aid skills.Communications OfficerAre you ready to begin your journey to a highly challenging and rewarding career? Your calm instructions to emergency (000) calls could make the difference between life and death.It takes a special person to change lives as a St John WA Communications OfficerOur Communications Officers are based within our State Operations Centre which operates 24 hours a day, seven days a week located in Belmont or at our Northern hub in Wangara.The State Operations Centre is responsible for receiving all ambulance emergency (000) and non-emergency calls made within Western Australia. The role of our Communications Officers is to deliver pre-arrival instructions, including first aid advice, before the arrival of an ambulance.Information is often obtained from callers experiencing high levels of anxiety and emotion due to the nature of their current circumstances. In these situations call control and communicating in a calm and assertive manner is paramount.The opportunityOnce successful you will be offered full-time employment with St John WA and to prepare you for this life-changing role you will commence a comprehensive induction and training program, working towards a certificate of competency in Ambulance Communications.You will need to be prepared to undertake shift work, comprising of 12 hour days from 7 am to 7 pm and nights 7 pm to 7 am, on a rotational basis.*Please be advised that there are two available intakes dates – 6 January 2025 and 28 April 2025*For more information about the Communications Officer position at St John WA, please visit stjohnwa.com.au/changelivesPre-requisitesExcellent communication both written and oralThe ability to remain calm in high-pressure situationsStrong ability to multitaskExcellent attention to detailWillingness to contribute to the communityProven ability to make critical decisions within time constraintsProven keyboard skills and typing abilitiesBe willing and able to commit to a rotational shift work rosterAbility to read and interpret maps and knowledge of the Perth Metropolitan AreaMust be a permanent resident or citizen of Australia with permanent on-going working rightsThe following is required when you submit your application online;A cover letter which outlines your motivation in applying to become a Communications OfficerResumeCompletion of the Work Style Questionnaire, within the online application formAre you ready to begin your journey of changing lives?To apply for this exciting opportunity, please select

"Apply Now" . Applications must be submitted in full to be considered for this position.Alternatively, if you have any questions please contact

Lena Lee on (08) 6235 8850 .Applications close on Sunday 11 August 2024 at 6:00pm.St John reserves the right to select a shortlist from the applications received. The selection process employed will be at the discretion of St John.St John WA is committed to creating an inclusive environment which provides a sense of belonging and enables a welcoming, diverse, capable and connected workforce who represent the community we serve. Our goal is to ensure people feel safe to be themselves.We actively encourage applications from people of all ages, genders, nationalities, abilities, and cultural backgrounds, including Aboriginal and Torres Strait Islander peoples, members of the LGBTIQ+ community, and all other suitable applicants.St John Ambulance Western Australia is a charitable, not-for-profit, humanitarian organisation serving the community through first aid. We have been proud to provide the highest-quality first aid services across this vast State for more than 120 years.Under our motto 'for the service of humanity' and through our unique blend of career paramedics and volunteer services, we have succeeded in operating the most efficient and effective ambulance services in the country and in training the highest number of people in first aid.Source: this is an extract from the company’s own website.St John Ambulance Western Australia is a charitable, not-for-profit, humanitarian organisation serving the community through first aid. We have been proud to provide the highest-quality first aid services across this vast State for more than 120 years.Under our motto 'for the service of humanity' and through our unique blend of career paramedics and volunteer services, we have succeeded in operating the most efficient and effective ambulance services in the country and in training the highest number of people in first aid.Source: this is an extract from the company’s own website.Don’t provide your bank or credit card details when applying for jobs.What can I earn as a Communications Officer

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