Virginia Jobs
Telecommunications Coordinator
Virginia Jobs, Staunton, Virginia, us, 24402
Title:
Telecommunications Coordinator
State Role Title:
Prog Admin Specialist I
Hiring Range:
$51,490 - $83,671
Pay Band:
4
Agency:
VA Dept of Transportation
Location: Staunton District Office
Agency Website: https://www.vdot.virginia.gov/
Recruitment Type:
General Public - G
Are you driven by customer service, technology and teamwork? VDOT's
Telecommunications Coordinator
is the job for you!
Job Duties
VDOT's
Staunton District IT section
is seeking a highly qualified
Telecommunications Coordinator
to join their team! As the selected candidate, you will support and assist the District's IT Manager in providing end user support services - problem management, troubleshooting, and escalations to resolve employee problems with wireless devices.
Specifically, you will:• Provide tech support with VTC and AV connections, troubleshooting, and scheduling• Procurement, activation, training, support, and record keeping with VDOT Mobile Communications Use Memo• Use troubleshooting tools and managing agency mobile devices• Gather & analyze data and prepare reports• Deliver exemplary customer service
Minimum Qualifications
• Ability to gather, analyze data and prepare reports.• Ability to develop and maintain effective working and interpersonal relationships with all divisions and customers.• Ability to communicate effectively orally and in writing with individuals and groups.• Ability to exercise judgment and creativity in selecting and applying procedures correctly. Determine when to refer problems to the supervisor or next level of support.• Skill in the use of personal computers and Microsoft Desktop products (Windows, SharePoint, Outlook, Exchange, and MS Office Suite)• Ability to prioritize, organize multiple demands in a continuously changing environment and meet established deadlines.• Skill in the use of troubleshooting tools, managing and administering wireless devices.• Capability to work with minimum supervision and act as lead when the need arises.
Additional Considerations
• Experience with Microsoft Desktop products, wireless devices and VTC equipment.• A combination of training, experience, or education in Telecommunications, Information Systems or related field desired.
Special Instructions
You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to "Your Application" in your account to check the status of your application for this position.
We are a "Virginia Values Veterans" (V3) official certified company and state agency that provides hiring preference to Veterans and Members of the Virginia National Guard in support of Executive Order 29, (2010). If you are a Veteran or Virginia National Guard Member, we urge you to respond accordingly on your state application. VDOT is an Equal Opportunity Employer. For more information, please visit "Information for VDOT Employees and Applicants" at: http://www.virginiadot.org/jobs/information_for_employees.asp
Once onboarded, this position may be eligible for telework opportunities; availability, hours, and duration of telework shall be approved as outlined in the Commonwealth telework policy.
We have Shared Values and a Code of Ethics which may be viewed at www.Virginiadot.org/about. Your success in our organization depends upon modelling these values, therefore please to review them and, if in agreement, we welcome you to apply.
In addition to a rewarding work experience, VDOT offers excellent health and life insurance benefits, pre-tax spending accounts, state funded Short and Long Term Disability, paid holidays, vacation, tuition assistance, free wellness programs, and a state retirement plan with options for tax-deferred retirement savings including employer matching.
Multiple positions may be filled from this posting.
VDOT utilizes a market-based pay program, which has been approved by DHRM. Therefore, advertised rates of pay may or may not align with the Commonwealth pay bands.
State applications will only be accepted as submitted online by 11:55 pm on the closing date through the PageUp System. State applications submitted via email, postal mail, fax, or in person will not be considered. Applicants are expected to fully represent qualifications and work history on the State application and or resume. The decision to interview an applicant is based on the information provided on the application, therefore, it is essential to fully complete each section of the application and provide detailed information. Submitting an incomplete state application, or a state application lacking in detail, may impact your interview eligibility.
Contact Information
Name: Ciara Diehl
Phone: (540)292-4079
Email: Ciara.Diehl@VDOT.Virginia.gov
In support of the Commonwealth's commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.
Note :
Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.
Telecommunications Coordinator
State Role Title:
Prog Admin Specialist I
Hiring Range:
$51,490 - $83,671
Pay Band:
4
Agency:
VA Dept of Transportation
Location: Staunton District Office
Agency Website: https://www.vdot.virginia.gov/
Recruitment Type:
General Public - G
Are you driven by customer service, technology and teamwork? VDOT's
Telecommunications Coordinator
is the job for you!
Job Duties
VDOT's
Staunton District IT section
is seeking a highly qualified
Telecommunications Coordinator
to join their team! As the selected candidate, you will support and assist the District's IT Manager in providing end user support services - problem management, troubleshooting, and escalations to resolve employee problems with wireless devices.
Specifically, you will:• Provide tech support with VTC and AV connections, troubleshooting, and scheduling• Procurement, activation, training, support, and record keeping with VDOT Mobile Communications Use Memo• Use troubleshooting tools and managing agency mobile devices• Gather & analyze data and prepare reports• Deliver exemplary customer service
Minimum Qualifications
• Ability to gather, analyze data and prepare reports.• Ability to develop and maintain effective working and interpersonal relationships with all divisions and customers.• Ability to communicate effectively orally and in writing with individuals and groups.• Ability to exercise judgment and creativity in selecting and applying procedures correctly. Determine when to refer problems to the supervisor or next level of support.• Skill in the use of personal computers and Microsoft Desktop products (Windows, SharePoint, Outlook, Exchange, and MS Office Suite)• Ability to prioritize, organize multiple demands in a continuously changing environment and meet established deadlines.• Skill in the use of troubleshooting tools, managing and administering wireless devices.• Capability to work with minimum supervision and act as lead when the need arises.
Additional Considerations
• Experience with Microsoft Desktop products, wireless devices and VTC equipment.• A combination of training, experience, or education in Telecommunications, Information Systems or related field desired.
Special Instructions
You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to "Your Application" in your account to check the status of your application for this position.
We are a "Virginia Values Veterans" (V3) official certified company and state agency that provides hiring preference to Veterans and Members of the Virginia National Guard in support of Executive Order 29, (2010). If you are a Veteran or Virginia National Guard Member, we urge you to respond accordingly on your state application. VDOT is an Equal Opportunity Employer. For more information, please visit "Information for VDOT Employees and Applicants" at: http://www.virginiadot.org/jobs/information_for_employees.asp
Once onboarded, this position may be eligible for telework opportunities; availability, hours, and duration of telework shall be approved as outlined in the Commonwealth telework policy.
We have Shared Values and a Code of Ethics which may be viewed at www.Virginiadot.org/about. Your success in our organization depends upon modelling these values, therefore please to review them and, if in agreement, we welcome you to apply.
In addition to a rewarding work experience, VDOT offers excellent health and life insurance benefits, pre-tax spending accounts, state funded Short and Long Term Disability, paid holidays, vacation, tuition assistance, free wellness programs, and a state retirement plan with options for tax-deferred retirement savings including employer matching.
Multiple positions may be filled from this posting.
VDOT utilizes a market-based pay program, which has been approved by DHRM. Therefore, advertised rates of pay may or may not align with the Commonwealth pay bands.
State applications will only be accepted as submitted online by 11:55 pm on the closing date through the PageUp System. State applications submitted via email, postal mail, fax, or in person will not be considered. Applicants are expected to fully represent qualifications and work history on the State application and or resume. The decision to interview an applicant is based on the information provided on the application, therefore, it is essential to fully complete each section of the application and provide detailed information. Submitting an incomplete state application, or a state application lacking in detail, may impact your interview eligibility.
Contact Information
Name: Ciara Diehl
Phone: (540)292-4079
Email: Ciara.Diehl@VDOT.Virginia.gov
In support of the Commonwealth's commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.
Note :
Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.