Spring Health
Senior Product Designer, Stealth Venture (San Francisco or NYC)
Spring Health, San Francisco, California, United States, 94199
Hybrid
Making sure you fit the guidelines as an applicant for this role is essential, please read the below carefully.Our mission: to eliminate every barrier to mental health.Spring Health is a comprehensive mental health solution for employers and health plans. Unlike any other solution, we use clinically validated technology called Precision Mental Healthcare to pinpoint and deliver exactly what will work for each person — whether that’s meditation, coaching, therapy, medication, and beyond.Today, Spring Health equips over 800 companies, from start-ups to multinational Fortune 500 corporations, as a leading and preferred mental health service. Companies like J.P. Morgan Chase & Co., Microsoft, J.B. Hunt, Bumble, and Instacart use the Spring Health platform to provide mental health services to thousands of their team members globally.This role will be required to work in an office location 3 days per week in San Francisco.Reporting to the Director of Product, Stealth Venture, you will be in a high-visibility, high-impact role as a Senior Product Designer in a new initiative. This is an opportunity to be the foundational member of a product team for an innovative early stage product. You will be a part of a collaborative team identifying the opportunities and helping create the products that transform mental healthcare for the better.What you’ll be doing:Integrate commercial intuition, clinical understanding, provider efficiency, patient safety, confidentiality, and compliance into the design process.Work with a cross-functional SWAT team of engineers, product managers, data scientists, and marketers to rapidly innovate and execute against company priorities.Carry projects through all the steps of the design process, including: product and user research, insight synthesis, ideation, high-fidelity user interfaces and user experience designs, testing and validation, and post-launch activities/evaluations.Establish a culture and development processes for best in class product design and quality.Communicate and craft every detail of new product features from idea to user experience, to pixel-perfect execution.Establish and track key performance indicators (KPIs) to measure the success, inform decisions and optimize results.Stay informed of industry trends, competitor products, and emerging technologies to inform and influence the product strategy and direction.Help everyone across the organization understand design decisions and progress through high quality documentation and guidance.What success looks like in this role:Launch an innovative, high-impact mental health product within 5 quarters.Deliver on market-leading usability and satisfaction (CSAT >4.5) for our users.Improve clinical tools and workflows, allowing us to measure clinical outcomes for >50% of recurring users.On-time delivery of a broad set of cross-functional design deliverables.What we expect from you:4-5 years of experience as a product designer at a software company contributing to and leading the design of product experiences. Experience in developing healthcare products is highly preferred but not required.Experience working in an early stage startup environment, and a comfort with a high-growth, dynamic environment, and an ability to balance agility with consistency.Experience partnering with Product Management, Engineering, and Data Science, as well as collaborating with external stakeholders.Strong communication skills for articulating, discussing, and advocating for design decisions.Ability to give engineers guidelines so that they can move forward without fully completed designs.Use qualitative and quantitative data along with experiments to evaluate hypotheses and make decisions.Genuine interest in building accessible and inclusive products.Excellence in product design, interaction design, information architecture, and copywriting.Expertise with Figma and prototyping.Love for design: you’re not satisfied with the status quo and always think of ways to improve.An ability to navigate ambiguity, with a bias towards execution over process.The target base salary range for this position is
$159,100 - $194,150 , and is part of a competitive total rewards package including stock options and benefits.Don’t meet every requirement? Studies have shown that
women, communities of color and historically underrepresented
talent are less likely to apply to jobs unless they meet every single qualification. At Spring Health
we are dedicated
to building a diverse, inclusive and authentic workplace.Benefits provided by Spring Health:Health, Dental, Vision benefits start on your first day at Spring Health.A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents.10 allocated sick days per year.Flexible paid time off in addition to 12 paid holidays throughout the year.Access to
Gympass , an on-demand virtual benefit that provides wellbeing coaching, and budget management.
#J-18808-Ljbffr
Making sure you fit the guidelines as an applicant for this role is essential, please read the below carefully.Our mission: to eliminate every barrier to mental health.Spring Health is a comprehensive mental health solution for employers and health plans. Unlike any other solution, we use clinically validated technology called Precision Mental Healthcare to pinpoint and deliver exactly what will work for each person — whether that’s meditation, coaching, therapy, medication, and beyond.Today, Spring Health equips over 800 companies, from start-ups to multinational Fortune 500 corporations, as a leading and preferred mental health service. Companies like J.P. Morgan Chase & Co., Microsoft, J.B. Hunt, Bumble, and Instacart use the Spring Health platform to provide mental health services to thousands of their team members globally.This role will be required to work in an office location 3 days per week in San Francisco.Reporting to the Director of Product, Stealth Venture, you will be in a high-visibility, high-impact role as a Senior Product Designer in a new initiative. This is an opportunity to be the foundational member of a product team for an innovative early stage product. You will be a part of a collaborative team identifying the opportunities and helping create the products that transform mental healthcare for the better.What you’ll be doing:Integrate commercial intuition, clinical understanding, provider efficiency, patient safety, confidentiality, and compliance into the design process.Work with a cross-functional SWAT team of engineers, product managers, data scientists, and marketers to rapidly innovate and execute against company priorities.Carry projects through all the steps of the design process, including: product and user research, insight synthesis, ideation, high-fidelity user interfaces and user experience designs, testing and validation, and post-launch activities/evaluations.Establish a culture and development processes for best in class product design and quality.Communicate and craft every detail of new product features from idea to user experience, to pixel-perfect execution.Establish and track key performance indicators (KPIs) to measure the success, inform decisions and optimize results.Stay informed of industry trends, competitor products, and emerging technologies to inform and influence the product strategy and direction.Help everyone across the organization understand design decisions and progress through high quality documentation and guidance.What success looks like in this role:Launch an innovative, high-impact mental health product within 5 quarters.Deliver on market-leading usability and satisfaction (CSAT >4.5) for our users.Improve clinical tools and workflows, allowing us to measure clinical outcomes for >50% of recurring users.On-time delivery of a broad set of cross-functional design deliverables.What we expect from you:4-5 years of experience as a product designer at a software company contributing to and leading the design of product experiences. Experience in developing healthcare products is highly preferred but not required.Experience working in an early stage startup environment, and a comfort with a high-growth, dynamic environment, and an ability to balance agility with consistency.Experience partnering with Product Management, Engineering, and Data Science, as well as collaborating with external stakeholders.Strong communication skills for articulating, discussing, and advocating for design decisions.Ability to give engineers guidelines so that they can move forward without fully completed designs.Use qualitative and quantitative data along with experiments to evaluate hypotheses and make decisions.Genuine interest in building accessible and inclusive products.Excellence in product design, interaction design, information architecture, and copywriting.Expertise with Figma and prototyping.Love for design: you’re not satisfied with the status quo and always think of ways to improve.An ability to navigate ambiguity, with a bias towards execution over process.The target base salary range for this position is
$159,100 - $194,150 , and is part of a competitive total rewards package including stock options and benefits.Don’t meet every requirement? Studies have shown that
women, communities of color and historically underrepresented
talent are less likely to apply to jobs unless they meet every single qualification. At Spring Health
we are dedicated
to building a diverse, inclusive and authentic workplace.Benefits provided by Spring Health:Health, Dental, Vision benefits start on your first day at Spring Health.A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents.10 allocated sick days per year.Flexible paid time off in addition to 12 paid holidays throughout the year.Access to
Gympass , an on-demand virtual benefit that provides wellbeing coaching, and budget management.
#J-18808-Ljbffr