TikTok
Affiliates Operations Manager (Creator Growth) - USDS
TikTok, Seattle, WA
Responsibilities
About TikTok U.S. Data Security
TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. U.S. Data Security ("USDS") is a subsidiary of TikTok in the U.S. This new, security-first division was created to bring heightened focus and governance to our data protection policies and content assurance protocols to keep U.S. users safe. Our focus is on providing oversight and protection of the TikTok platform and U.S. user data, so millions of Americans can continue turning to TikTok to learn something new, earn a living, express themselves creatively, or be entertained. The teams within USDS that deliver on this commitment daily span across Trust & Safety, Security & Privacy, Engineering, User & Product Ops, Corporate Functions and more.
Why Join Us
Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.
At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
Join us.
About the Team:
Ecommerce's Creator Affiliates Team is a global team responsible for empowering and incubating creators to grow within the TikTok Shop ecosystem through large-scale incentive programs.
In order to enhance collaboration and cross-functional partnerships, among other things, at this time, our organization follows a hybrid work schedule that requires employees to work in the office 3 days a week, or as directed by their manager/department. We regularly review our hybrid work model, and the specific requirements may change at any time.
Responsibilities:
- Design and implement diverse creator incentive programs to motivate creator activation and achieve monthly business goals.
- Develop strategies and insights to source optimal mid to long-tail e-commerce creators for activation.
- Analyze affiliate creator data to build an in-depth understanding of the creator ecosystem and determine solutions to underserved areas of the creator journey.
- Work closely with affiliate product teams to launch new features and optimize creator sales and growth tools.
- Identify overarching creator pain points and partner with cross functional teams to solve key challenges.
Qualifications
Minimum Qualifications:
- Bachelor's degree or above.
- 2+ years experience in creator or e-commerce partnership management and operations.
- Strong work experience building and implementing scaled creator/influencer/user/business partner growth programs to achieve revenue goals.
- Excellent coordination and communication skills across multiple cross-functional teams to develop plans and execute projects.
- Comfortable navigating and driving results in a fast-paced environment and is open to change.
- Attention to detail, affinity with numbers, strong problem-solving skills.
Preferred Qualifications:
- Mixed experience in creator agencies and affiliate commerce space.
- Familiar with TikTok and mainstream e-commerce platforms, experience in content-based e-commerce and livestreaming.
- A/B user testing experience and business analytics.
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://shorturl.at/ktJP6
Data Security Statement
This role requires the ability to work with and support systems designed to protect sensitive data and information. As such, this role will be subject to strict national security-related screening.
About TikTok U.S. Data Security
TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. U.S. Data Security ("USDS") is a subsidiary of TikTok in the U.S. This new, security-first division was created to bring heightened focus and governance to our data protection policies and content assurance protocols to keep U.S. users safe. Our focus is on providing oversight and protection of the TikTok platform and U.S. user data, so millions of Americans can continue turning to TikTok to learn something new, earn a living, express themselves creatively, or be entertained. The teams within USDS that deliver on this commitment daily span across Trust & Safety, Security & Privacy, Engineering, User & Product Ops, Corporate Functions and more.
Why Join Us
Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.
At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
Join us.
About the Team:
Ecommerce's Creator Affiliates Team is a global team responsible for empowering and incubating creators to grow within the TikTok Shop ecosystem through large-scale incentive programs.
In order to enhance collaboration and cross-functional partnerships, among other things, at this time, our organization follows a hybrid work schedule that requires employees to work in the office 3 days a week, or as directed by their manager/department. We regularly review our hybrid work model, and the specific requirements may change at any time.
Responsibilities:
- Design and implement diverse creator incentive programs to motivate creator activation and achieve monthly business goals.
- Develop strategies and insights to source optimal mid to long-tail e-commerce creators for activation.
- Analyze affiliate creator data to build an in-depth understanding of the creator ecosystem and determine solutions to underserved areas of the creator journey.
- Work closely with affiliate product teams to launch new features and optimize creator sales and growth tools.
- Identify overarching creator pain points and partner with cross functional teams to solve key challenges.
Qualifications
Minimum Qualifications:
- Bachelor's degree or above.
- 2+ years experience in creator or e-commerce partnership management and operations.
- Strong work experience building and implementing scaled creator/influencer/user/business partner growth programs to achieve revenue goals.
- Excellent coordination and communication skills across multiple cross-functional teams to develop plans and execute projects.
- Comfortable navigating and driving results in a fast-paced environment and is open to change.
- Attention to detail, affinity with numbers, strong problem-solving skills.
Preferred Qualifications:
- Mixed experience in creator agencies and affiliate commerce space.
- Familiar with TikTok and mainstream e-commerce platforms, experience in content-based e-commerce and livestreaming.
- A/B user testing experience and business analytics.
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://shorturl.at/ktJP6
Data Security Statement
This role requires the ability to work with and support systems designed to protect sensitive data and information. As such, this role will be subject to strict national security-related screening.