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Salesforce

Senior Manager, Automation User Experience

Salesforce, San Francisco, CA


To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.Job CategoryUser ExperienceJob DetailsAbout SalesforceWe’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.The Salesforce Automation UX teams seek to make products people love – tools that make a salesperson’s day more productive, a marketer’s campaign more powerful, or a developer’s app more feature rich – all through the power of automation. With Salesforce Flow, our customers build scalable processes that empower people to take action faster—driving efficiency and cost savings. You'll be surrounded with hard-working designers delivering impactful experiences to millions of end users around the world.Our dedicated people managers lead, encourage, and support UX designers in crafting the product vision to build experiences that support positive relationships for our users and their customers. You will mentor and direct designers to address sophisticated problems and propose efficient and consistent solutions. You will guide your team toward career goals, using performance management strategies to drive excellence. Your partnership with cross-functional peers in product and engineering will yield comprehensive features delivered to customers’ hands.The ideal candidate for this role is thoughtful, curious, and open to new ways of doing things. You prioritize clear communication and elevate your team's work to product managers and engineers. You set an example by advocating for end users, using research insights, and encourage your team to do the same.If you want to use your UX skills to inspire teams, create amazing experiences, and transform the way business gets done, we would love for you to join us!Experience / Skills RequiredExperience designing and delivering products in cross-functional teams from start to finish.Management experience, covering a full product lifecycle, from concept to release.Experience leading on-site and remote teams to realize their potential.Supported the creation of a product vision through collaboration with cross-functional partners.Strong communication and active listening skills, with the ability to build consensus.A related technical degree required.Bonus:Skills in industry-leading design tools, such as Figma.Experience making strategic decisions based on analytics and user research.Expertise in user-centered design methods and ensuring accessible user experiences.Can further usage of a design system, not just single-purpose apps.Experience with, or professional interest in, next-generation experiences involving generative and predictive AI.Experience with CRM or enterprise software.Responsibilities:Direct a team of versatile designers to produce results while maintaining team wellbeing and alignment.Mentor, coach, and develop individuals – facilitating career growth and celebrating varied perspectives.Recruit and retain diverse and best-in-class talent globally.Demonstrate behaviors, attitudes, actions, and good judgment that inspire employees to follow and trust.Set the design vision for a product, guiding the team through its implementation, while seeing opportunities for innovation and improvement.Drive initiatives across multiple application experiences, manage priorities, and set expectations with cross-disciplinary contributors.Communicate clear and compelling ideas to key partners using documentation, reviews, and presentations.Consider how design impacts ethics and equality.Please submit a résumé and a portfolio of work showing demonstrated leadership through a team. Submissions without portfolios or work samples will not be considered.We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.AccommodationsIf you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.Posting StatementAt Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at and explore our company benefits at .Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce.Salesforce welcomes all.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.For New York-based roles, the base salary hiring range for this position is $192,900 to $265,200.For California-based roles, the base salary hiring range for this position is $192,900 to $265,200.Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, benefits. More details about our company benefits can be found at the following link: https://www.salesforcebenefits.com.SummaryLocation: Georgia - Atlanta; Illinois - Chicago; New York - New York; North Carolina - Raleigh; Indiana - Indianapolis; California - San FranciscoType: Full time