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Federal Reserve Bank

Marketing Communications Specialist

Federal Reserve Bank, Chicago, Illinois, United States, 60290


Company

Federal Reserve Bank of Chicago Are you interested in working in the dynamic and fast-paced U.S. payments industry to support and advance key Federal Reserve payments services and initiatives, including the popular new FedNow Service for instant payments?

Federal Reserve Financial Services (FRFS) is an integrated organization within the Federal Reserve that is responsible for managing critical payment and securities services that foster the accessibility, integrity and efficiency of the U.S. economy. We support the Federal Reserve System’s operation of an electronic payments and information delivery network for over 9,000 financial institutions, transacting more than 70 million payments daily.

The Marketing Communications team is an inclusive, innovative group within FRFS tasked with responsibility for strategic brand management and integrated communications strategies across FRFS payments products and services.

The Marketing Communications Specialist supports execution of content marketing strategies with a focus on digital marketing for FRFS. This role is expected to leverage a data-driven approach, strong writing and creative content development skills, effective project management and attention to detail in executing on marketing communications activities.The level of duties and skills required are considered intermediate and will be performed under appropriate supervision and in close collaboration with a dynamic team to build positive relationships with internal stakeholders. This position does not have direct reports.Your ResponsibilitiesDevelops and executes content marketing strategies on all channels (e.g., owned, shared, paid, earned) in support of marketing communications plans.Implements and synthesizes data-driven insights, both to inform the communications strategy and package campaign results for use in reporting and optimizing campaign effectiveness.Builds communication project plans, coordinates content reviews and approvals, proactively manages the process to meet deadlines.Partners with market research, analytics, customer support and sales to align on customer needs and customer experience.Plans and executes customer engagements via emails, webinars and events (e.g., logistics and materials).Supports the development of project status reports/campaign reports, budget documentation and presentations to key stakeholders.Coordinates industry conference participation and logistics.Develops and maintains website content and customer data and targeted distribution lists.Supports working relationships with internal stakeholders.Your BackgroundBasic knowledge of digital content strategy and key channels (e.g., website, email, social media, paid media), corporate communications, B2B marketing principles and practices.Strong command of written communications, including AP style, and ability to synthesize complex topics and information.Strong presentation and oral communication skills.Ability to manage multiple projects in a complex, deadline-driven, geographically diverse, and matrixed organization.Experience and aptitude to leverage marketing technology and software applications for digital content management, email distribution, data and analytics, design and creative content, social media, and more.Excellent attention to detail.What We OfferComprehensive benefits package include medical, dental, vision, prescription drug coverage, 401k savings plan, retirement plan, paid time off, transit benefit, onsite gym and subsidized cafeteriaA continuous learning environment with opportunities to gain new skills and grow your careerAdditional RequirementsApplicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.As a condition of employment, Federal Reserve Bank of Chicago employees must comply with the Bank’s ethics rules, which generally prohibit employees, their spouses/domestic partners, and minor children from owning securities, such as stock, of banks or savings associations or their affiliates, such as bank holding companies and savings and loan holding companies. If you or your spouse/domestic partner or minor child own such securities and would not be willing or able to divest them if you accepted an offer of Bank employment, you should raise this issue with the recruiter for this posting, who can provide you contact information for our ethics official if necessary. This document indicates the general nature and level of work performed by employees within this position. It is not a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. An employee's responsibilities, tasks, and duties might differ from those outlined in the job description, and other duties, as assigned, are a part of the job.Ability and willingness to provide occasional afterhours/weekend communication support.Must be willing to travel up to 5% of time.The Federal Reserve Bank of Chicago reserves the right to modify the elements of this job description, as business needs require. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender, gender identity or expression, or veteran statusAlways verify and apply to jobs on Federal Reserve System Careers or through verified Federal Reserve Bank social media channels.Full Time / Part Time

Full time

Regular / Temporary

Regular

Job Exempt (Yes / No)

Yes

Job Category

Sales/Marketing

Work Shift

First (United States of America)

The Federal Reserve Banks believe that diversity and inclusion among our employees is critical to our success as an organization, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. The Federal Reserve Banks are committed to equal employment opportunity for employees and job applicants in compliance with applicable law and to an environment where employees are valued for their differences.Always verify and apply to jobs on Federal Reserve System Careers (https://rb.wd5.myworkdayjobs.com/FRS) or through verified Federal Reserve Bank social media channels.Privacy Notice