Brown Brothers Harriman & Co.
Systems Business Analyst - Content Management Systems
Brown Brothers Harriman & Co., Boston, Massachusetts, us, 02298
Technical Marketing Analyst page is loaded Technical Marketing Analyst Apply locations Boston time type Full time posted on Posted 3 Days Ago job requisition id 63544
Below, you will find a complete breakdown of everything required of potential candidates, as well as how to apply Good luck.At BBH we value diverse backgrounds, so if your experience looks a little different from what we've outlined and you think you can bring value to the role, we will still welcome your application!What You Can Expect At BBH:If you join BBH you will find a collaborative environment that enables you to step outside your role to add value wherever you can. You will have direct access to clients, information and experts across all business areas around the world. BBH will provide you with opportunities to grow your expertise, take on new challenges, and reinvent yourself—without leaving the firm. We encourage a culture of inclusion that values each employee’s unique perspective. We provide a high-quality benefits program emphasizing good health, financial security, and peace of mind. Ultimately we want you to have rewarding work with the flexibility to enjoy personal and family experiences at every career stage. Our BBH Cares program offers volunteer opportunities to give back to your community and help transform the lives of others.Position Summary:Brown Brothers Harriman is currently recruiting a
Technical
Marketing Analyst
to join our Global Marketing & CRM Systems team. The individual provides quality assurance and technical analysis/support for our content management platforms and marketing technology at Brown Brothers Harriman in support of our Marketing and HR Communications business partners. The individual will be expected to gain an in-depth understanding of these marketing and HR platforms used within BBH, including the business workflows and processes so to support these business lines.The Technical Marketing Analyst will join the Global Marketing Systems team and work in conjunction with our developers and project manager to support and maintain these platforms for the BBH Marketing and HR Communications teams.Some of your key responsibilities include:· Partner with developers, project managers, and Marketing/HR resources to develop, test and support BBH’s content management and marketing systems· Organize quality assurance strategies, test plans, and test cases for marketing technology· Perform quality assurance testing for projects within the marketing platforms and document test results· Assist developers in troubleshooting activities on the marketing platforms· Along with development colleagues, coordinate production implementation activities with supporting systems groups in advance of implementation and assist in implementation playlist where applicable· Review and assist the Project manager in development of project plans and project workflows on larger projects· Support Marketing/HR with web analytics reporting by monitoring site traffic and complete any ad-hoc requestsQualifications:· BA/BS degree and/or related work experience· 2+ years of experience, preferably at a financial services company· 2+ years of experience working with Adobe Experience Manager· Minimum of 1 year of working in marketing / content management system· Minimum of 1 year of working with Adobe Analytics· Self-motivated, flexible individual with strong communication skills· Ability to multitask and thoughtfully prioritize· Proficient with MS Office· Ability to use project organization tools such as SharePoint and JIRA· Knowledge of Coremedia content management platform a plus· Experience with qtest and JIRAWe are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, genetic information, creed, marital status, sexual orientation, gender identity, disability status, protected veteran status, or any other protected status under federal, state or local law. About Us Brown Brothers Harriman (BBH) is a privately-held financial institution and has been a thought leader and solutions provider for over 200 years. We serve the most sophisticated individuals and institutions with award-winning expertise in Investment Management, Private Banking, and Investor Services. Our 5,000 colleagues operate from 17 cities throughout North America, Europe and Asia.BBH is committed to diversity, innovation and globalization. Our culture is driven by our goal to provide the best solutions and services to our clients and each other. Our Partnership structure creates a flat organization that promotes collaboration across all business lines. We believe that diverse ideas and the ability to come together globally across groups and borders are a competitive advantage. In order for all our teams to excel, members must trust each other and feel comfortable providing honest input from all perspectives.This openness sparks innovation and agility, which adds to the entrepreneurial spirit and provides many more career opportunities for our staff. We are a group of high-performing, dedicated and caring professionals who believe that working together is the foundation for superior client service excellence.As a BBH professional, your career path is yours to define. We take pride in our ability to retain our best employees. We help them manage their careers by moving top performers to new areas of BBH where their talents will make the greatest contribution. As soon as you walk through the doors at BBH, we provide you with the tools to help you succeed and grow your career.
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Below, you will find a complete breakdown of everything required of potential candidates, as well as how to apply Good luck.At BBH we value diverse backgrounds, so if your experience looks a little different from what we've outlined and you think you can bring value to the role, we will still welcome your application!What You Can Expect At BBH:If you join BBH you will find a collaborative environment that enables you to step outside your role to add value wherever you can. You will have direct access to clients, information and experts across all business areas around the world. BBH will provide you with opportunities to grow your expertise, take on new challenges, and reinvent yourself—without leaving the firm. We encourage a culture of inclusion that values each employee’s unique perspective. We provide a high-quality benefits program emphasizing good health, financial security, and peace of mind. Ultimately we want you to have rewarding work with the flexibility to enjoy personal and family experiences at every career stage. Our BBH Cares program offers volunteer opportunities to give back to your community and help transform the lives of others.Position Summary:Brown Brothers Harriman is currently recruiting a
Technical
Marketing Analyst
to join our Global Marketing & CRM Systems team. The individual provides quality assurance and technical analysis/support for our content management platforms and marketing technology at Brown Brothers Harriman in support of our Marketing and HR Communications business partners. The individual will be expected to gain an in-depth understanding of these marketing and HR platforms used within BBH, including the business workflows and processes so to support these business lines.The Technical Marketing Analyst will join the Global Marketing Systems team and work in conjunction with our developers and project manager to support and maintain these platforms for the BBH Marketing and HR Communications teams.Some of your key responsibilities include:· Partner with developers, project managers, and Marketing/HR resources to develop, test and support BBH’s content management and marketing systems· Organize quality assurance strategies, test plans, and test cases for marketing technology· Perform quality assurance testing for projects within the marketing platforms and document test results· Assist developers in troubleshooting activities on the marketing platforms· Along with development colleagues, coordinate production implementation activities with supporting systems groups in advance of implementation and assist in implementation playlist where applicable· Review and assist the Project manager in development of project plans and project workflows on larger projects· Support Marketing/HR with web analytics reporting by monitoring site traffic and complete any ad-hoc requestsQualifications:· BA/BS degree and/or related work experience· 2+ years of experience, preferably at a financial services company· 2+ years of experience working with Adobe Experience Manager· Minimum of 1 year of working in marketing / content management system· Minimum of 1 year of working with Adobe Analytics· Self-motivated, flexible individual with strong communication skills· Ability to multitask and thoughtfully prioritize· Proficient with MS Office· Ability to use project organization tools such as SharePoint and JIRA· Knowledge of Coremedia content management platform a plus· Experience with qtest and JIRAWe are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, genetic information, creed, marital status, sexual orientation, gender identity, disability status, protected veteran status, or any other protected status under federal, state or local law. About Us Brown Brothers Harriman (BBH) is a privately-held financial institution and has been a thought leader and solutions provider for over 200 years. We serve the most sophisticated individuals and institutions with award-winning expertise in Investment Management, Private Banking, and Investor Services. Our 5,000 colleagues operate from 17 cities throughout North America, Europe and Asia.BBH is committed to diversity, innovation and globalization. Our culture is driven by our goal to provide the best solutions and services to our clients and each other. Our Partnership structure creates a flat organization that promotes collaboration across all business lines. We believe that diverse ideas and the ability to come together globally across groups and borders are a competitive advantage. In order for all our teams to excel, members must trust each other and feel comfortable providing honest input from all perspectives.This openness sparks innovation and agility, which adds to the entrepreneurial spirit and provides many more career opportunities for our staff. We are a group of high-performing, dedicated and caring professionals who believe that working together is the foundation for superior client service excellence.As a BBH professional, your career path is yours to define. We take pride in our ability to retain our best employees. We help them manage their careers by moving top performers to new areas of BBH where their talents will make the greatest contribution. As soon as you walk through the doors at BBH, we provide you with the tools to help you succeed and grow your career.
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