SPECTRUM
Senior Marketing Analyst (On-Site)
SPECTRUM, El Segundo, California, United States, 90245
Job DescriptionProvide clear and actionable insights through data collection, analysis and reporting. Maximize the company s competitive performance and market share for both the Residential business and the small- to-medium sized business (SMB) segment. With a rigorous discipline around intelligence gathering, verification of syndicated data, and original market-level investigation, analysis and reporting, Field Marketers are the company s subject matter experts of local market dynamics and of all competitors in each of the communities we serve.
MAJOR DUTIES AND RESPONSIBILITIESActively and consistently support all efforts to simplify and enhance the customer experience.Perform analysis and reporting to assess competition s impact on the business, identify opportunities, and evaluate key business performance indicators and business initiatives.Work closely with managers in the collection and processing of competitive data.Work collaboratively with colleagues in corporate marketing and peers in the other regions.Leverage a variety of tools including Vantage, MicroStrategy and Tableau.Develop impactful reporting and data-driven presentations. Identify trends and fact-based and actionable insights; clearly articulate findings in written reports using charts, graphs, tables and other exhibits.Troubleshoot existing MicroStrategy and Tableau reports; assess accuracy, propose solutions and confirm corrections.Provide customer activity analyses and the impact competition may have on subscriber growth, migration trending, churn trending, etc.Responsible for ad hoc reporting and analysis as needed.Provide administrative support, including budget and monthly forecasting, invoice processing, and assistance with inventory management and logistics (e.g. rate cards, channel lineups, and other collateral).Perform other duties as requested
REQUIRED QUALIFICATIONSRequired Skills/Abilities and KnowledgeAbility to read, write, speak and understand EnglishKnowledge of marketing research, data analysis, and related functionsAbility to analyze and interpret informationAbility to prioritize and organize effectivelyAbility to use personal computer and software applications (i.e. word-processing or database programs)
Required EducationBachelor s degree in marketing or related field or equivalent experience
Required Related Work Experience and Number of YearsMarketing work experience 5
PREFERRED QUALIFICATIONSPreferred Skills/Abilities and KnowledgeKnowledge of cable television industry
Preferred Related Work Experience and Number of YearsCATV work experience - 3
WORKING CONDITIONSOffice environment
MGN-
Here, employees don t just have jobs, they build careers. That s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.
A qualified applicant s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
The pay for this position has a salary range of
$81,800.00 to $157,200.00 . The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience and location. Also, certain positions are eligible for additional forms of compensation such as bonuses.
Get to Know Us
Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet , TV, Mobile and Voice, Spectrum Networks, Spectrum Enterprise and Spectrum Reach. When you join us, you re joining a strong community of more than 100,000 individuals working together to serve more than 32 million customers in 41 states and keep them connected to what matters most. Watch this video to learn more.Who You Are Matters Here
We re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.
MAJOR DUTIES AND RESPONSIBILITIESActively and consistently support all efforts to simplify and enhance the customer experience.Perform analysis and reporting to assess competition s impact on the business, identify opportunities, and evaluate key business performance indicators and business initiatives.Work closely with managers in the collection and processing of competitive data.Work collaboratively with colleagues in corporate marketing and peers in the other regions.Leverage a variety of tools including Vantage, MicroStrategy and Tableau.Develop impactful reporting and data-driven presentations. Identify trends and fact-based and actionable insights; clearly articulate findings in written reports using charts, graphs, tables and other exhibits.Troubleshoot existing MicroStrategy and Tableau reports; assess accuracy, propose solutions and confirm corrections.Provide customer activity analyses and the impact competition may have on subscriber growth, migration trending, churn trending, etc.Responsible for ad hoc reporting and analysis as needed.Provide administrative support, including budget and monthly forecasting, invoice processing, and assistance with inventory management and logistics (e.g. rate cards, channel lineups, and other collateral).Perform other duties as requested
REQUIRED QUALIFICATIONSRequired Skills/Abilities and KnowledgeAbility to read, write, speak and understand EnglishKnowledge of marketing research, data analysis, and related functionsAbility to analyze and interpret informationAbility to prioritize and organize effectivelyAbility to use personal computer and software applications (i.e. word-processing or database programs)
Required EducationBachelor s degree in marketing or related field or equivalent experience
Required Related Work Experience and Number of YearsMarketing work experience 5
PREFERRED QUALIFICATIONSPreferred Skills/Abilities and KnowledgeKnowledge of cable television industry
Preferred Related Work Experience and Number of YearsCATV work experience - 3
WORKING CONDITIONSOffice environment
MGN-
Here, employees don t just have jobs, they build careers. That s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.
A qualified applicant s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
The pay for this position has a salary range of
$81,800.00 to $157,200.00 . The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience and location. Also, certain positions are eligible for additional forms of compensation such as bonuses.
Get to Know Us
Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet , TV, Mobile and Voice, Spectrum Networks, Spectrum Enterprise and Spectrum Reach. When you join us, you re joining a strong community of more than 100,000 individuals working together to serve more than 32 million customers in 41 states and keep them connected to what matters most. Watch this video to learn more.Who You Are Matters Here
We re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.