Lafayette Consolidated Government
Communications Operations Manager (LUS Fiber)
Lafayette Consolidated Government, Lafayette, Louisiana, United States, 70595
**COMMUNICATION REGARDING TEST INFORMATION WILL BE SENT VIA EMAIL & TEXT**
PURPOSE AND NATURE OF WORK
Position is responsible for all activities of the Operations and Warehouse Divisions of the Communications System Department, using contractors and a technical staff for construction, operations, and maintenance of a communications system. Oversees positions which install, maintain, and repair fiber optic cable, and positions which install indoor and outdoor customer premise equipment. Ensures scheduling and completion of daily customer service orders. Supervises personnel responsible for warehouse inventory of necessary equipment. Coordinates effort to ensure 24-hour control / monitoring / problem-solving of the network's operation. Incumbent reports directly to Director, has supervisory responsibilities, and ensures that staff are well-trained and competent in all installation methods, troubleshooting techniques, and safety procedures, including familiarity with consumer communications equipment and good customer relations. Responsible for tracking and reporting on key performance indicators and operational metrics including personnel utilization, project progress, budgetary status, and maintenance logs. Oversees annual Operations/Warehouse budgets. Establish, develop, maintain, and implement processes and procedures to foster efficiency and customer satisfaction and to enhance competitivity. Responsible for emergency restoration management.
DESIRABLE QUALIFICATIONS
Associate's or bachelor's degree in a related field AND substantial supervisory experience in communications construction and operations support .
TYPE OF EXAMINATION
- Rating of education and experience through a structured interview.
DEADLINE FOR RECEIPT OF APPLICATIONS: FIRST 10 RECEIVED BY FRIDAY, AUGUST 16, 2024, NOON!!
For a more detailed description of this job, click the link below:Communications Operations Manager
**COMMUNICATION REGARDING TEST INFORMATION WILL BE SENT VIA EMAIL & TEXT**
PURPOSE AND NATURE OF WORK
Position is responsible for all activities of the Operations and Warehouse Divisions of the Communications System Department, using contractors and a technical staff for construction, operations, and maintenance of a communications system. Oversees positions which install, maintain, and repair fiber optic cable, and positions which install indoor and outdoor customer premise equipment. Ensures scheduling and completion of daily customer service orders. Supervises personnel responsible for warehouse inventory of necessary equipment. Coordinates effort to ensure 24-hour control / monitoring / problem-solving of the network's operation. Incumbent reports directly to Director, has supervisory responsibilities, and ensures that staff are well-trained and competent in all installation methods, troubleshooting techniques, and safety procedures, including familiarity with consumer communications equipment and good customer relations. Responsible for tracking and reporting on key performance indicators and operational metrics including personnel utilization, project progress, budgetary status, and maintenance logs. Oversees annual Operations/Warehouse budgets. Establish, develop, maintain, and implement processes and procedures to foster efficiency and customer satisfaction and to enhance competitivity. Responsible for emergency restoration management.
DESIRABLE QUALIFICATIONS
Associate's or bachelor's degree in a related field AND substantial supervisory experience in communications construction and operations support .
TYPE OF EXAMINATION
- Rating of education and experience through a structured interview.
DEADLINE FOR RECEIPT OF APPLICATIONS: FIRST 10 RECEIVED BY FRIDAY, AUGUST 16, 2024, NOON!!
For a more detailed description of this job, click the link below:Communications Operations Manager
**COMMUNICATION REGARDING TEST INFORMATION WILL BE SENT VIA EMAIL & TEXT**