UX Researcher

As a UX Researcher, you will work closely with senior members on the team and become an expert in the motivations, workflows, and habits of data professionals, bringing that expertise to the strategy, design, and growth of the many products and services in the cloud data suite. The UX Research team takes a multi-methods approach, combining expertise and creativity with both quantitative and qualitative methods along with big data analysis to identify emerging patterns and usage, uncover user insights, unarticulated needs, and new product/service opportunities and priorities.Ph.D is required for this roleResponsibilities:Collaborate with a high-performing UX Research team with expertise in all types of research including qualitative, survey, usability, metrics, plus partnering with big data experts for analyses of behavioral data.Foster relationships with PM and design teams throughout the Data Organization to stay close to our stakeholders and their challenges.Conduct a mixture of qualitative and quantitative research activities to inform product design, including but not limited to ethnographic explorations, usability studies, heuristic evaluations, interviews, contextual inquiry, surveys, user journey maps, benchmarks, or any method that answers the most important research questions.Align with organization-wide priorities and success criteria to design and execute a research program that meets the organization’s needs.Top 3 Hard Skills Required + Years of Experience:Minimum 2+ years experience with Markov chains, using computational notebooks.Minimum 3+ years experience with quantitative research skills.Minimum 2+ years experience analyzing telemetry/user behavior through statistical methods, specifically regression analysis.Qualifications:3+ years of experience conducting UX research in technical domains.Ability to quickly and effectively analyze research data and present rich findings simply and clearly to influence product design and direction.Passion for learning new technologies and understanding the needs of users across a wide range of technical abilities.Growing communication and project management skills.Ability to meet customer and/or government security screening requirements, including a background check upon hire.Preferred Qualifications:Advanced degree in Social Science or Human-Computer Interaction with an undergraduate in a technical field.Demonstrated ability to impact and influence business decisions across boundaries, often in ambiguous situations.Proven storytelling and communication skills across leadership, engineering teams, designers, customers, and partners.Strong leadership skills to deliver projects and customer insights within and across product teams that resulted in robust product impact.Ability to plan research against business needs.Experience conducting research globally and working with global stakeholders.Knowledge of customer privacy policies and tools.Experience working with data governance or data catalog products is a plus.The target hiring compensation range for this role is

$53.80 to $59.78 an hour.

Compensation is based on several factors including, but not limited to education, relevant work experience, relevant certifications, and location.About Aquent Talent:

The experience expected from applicants, as well as additional skills and qualifications needed for this job are listed below.Aquent Talent connects the best talent in marketing, creative, and design with the world’s biggest brands. Our eligible talent gets access to amazing benefits like subsidized health, vision, and dental plans, paid sick leave, and retirement plans with a match. We also offer free online training through Aquent Gymnasium.Aquent is an equal-opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. We’re about creating an inclusive environment—one where different backgrounds, experiences, and perspectives are valued, and everyone can contribute, grow their careers, and thrive.Working with Aquent provides you access to some pretty awesome benefits and employee perks:Resume / Portfolio Review + Interview Prep. You’ll be set-up for success!Our client is a large technology company based in Redmond, Washington with a mission to empower every person and every organization on the planet to achieve more. They develop computer software, consumer electronics, personal computers, and related services. This company enables digital transformation for the era of an intelligent cloud and an intelligent edge.

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