DocuSign
Creative Services Project Manager
DocuSign, San Francisco, California, United States, 94199
Company Overview
Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people's lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign's Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).
What you'll do
The Docusign Creative Services team is looking for an enthusiastic, multifaceted and experienced Project Manager. The Project Manager reports into the Director of Creative Operations and will manage the execution of creative marketing programs - build schedules, manage workflow and traffic assets and keep things running like clockwork. The project manager will be collaborating with creative directors, art directors, designers and writers, and will coordinate all project activities to ensure that projects are executed within timeframe and scope. The Project Manager will act as the project point person for the Creative Services team to drive key initiatives across marketing and company wide, ensuring a smooth transition, managing brand project milestones, identifying bottlenecks, scheduling key creative reviews and presentation set-up. The Project Manager will be a problem solver who is passionate about delivering high-quality experiences from integrated marketing campaigns to digital marketing communications to events to website initiatives.
This position is an individual contributor role reporting to the Director, Creative Operations.
ResponsibilityWork closely with internal creative teams and cross-functional partners and leadersBuild internal networks to improve organizational navigation, speed and quality of project/program deliveryIdentify team needs with regards to process, tools, documentation and asset management within the context of varying project types (Jira, Brandfolder, Canva)Monitor, route and uphold brand quality by ensuring all projects are approved by appropriate parties and deliver final files/outputsPartner with teams for various project deliverables to aid design development and production logistics and provide clear communication to cross-functional team leads regarding project status, issues, and prioritiesIdentify risks proactively, prioritize them, and create plans to resolve in a timely mannerMonitor daily project requests that come in through JIRA; assess and assign to creative resourcesManage multiple projects ranging in size and scope simultaneously using the many features of JIRALead lessons-learned retrospectives and captures key findings to support continuous improvementCommunicate in a manner that builds understanding, alignment and drives action and effectively tailor communications and messaging to different audiencesHelp shape digital project management at Docusign by being an active participant in improving our Project Management practice, processes and toolsMaintain Brand Creative Direction set forth by our CMO, Executive Creative Director, and Creative Director through out all projectsJob Designation
Hybrid:
Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation)
Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law.
What you bring
Basic
Associates degree8 years of experience working with creative teams in an agency environment, in-house creative, design or marketing teams or as a freelance digital project managerExperience with JIRA, Brandfolder, CanvaPreferred
BS/BA degreeExceptional people management skillsProven ability to proactively establish rapport, credibility and influence, and drive resultsResourceful, adaptable, creative, and results-oriented with a positive attitudeSelf-motivated, flexible individual with strong communication and leadership skillsWage Transparency
Based on applicable legislation, the below details pay ranges in the following locations:
California: $101,500 - $156,750 base salary
This role is also eligible for bonus and benefits.
Global benefits provide options for the following:
Paid Time Off: earned time off, as well as paid company holidays based on regionPaid Parental Leave: take up to six months off with your child after birth, adoption or foster care placementFull Health Benefits Plans: options for 100% employer paid and minimum employee contribution health plans from day one of employmentRetirement Plans: select retirement and pension programs with potential for employer contributionsLearning and Development: options for coaching, online courses and education reimbursementsCompassionate Care Leave: paid time off following the loss of a loved one and other life-changing events
Life at Docusign
Working here
Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what's right, every day. At Docusign, everything is equal.
We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you'll be loved by us, our customers, and the world in which we live.
Accommodation
Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at accommodations@docusign.com.
If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at taops@docusign.com for assistance.
Applicant and Candidate Privacy Notice
States Not Eligible for Employment
This position is not eligible for employment in the following states: Alaska, Hawaii, Maine, Mississippi, North Dakota, South Dakota, Vermont, West Virginia and Wyoming.
Equal Opportunity Employer
It's important to us that we build a talented team that is as diverse as our customers and where all employees feel a deep sense of belonging and thrive. We encourage great talent who bring a range of perspectives to apply for our open positions. Docusign is an Equal Opportunity Employer and makes hiring decisions based on experience, skill, aptitude and a can-do approach. We will not discriminate based on race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, or any other legally protected category.
EEO Know Your Rights poster
#LI-Hybrid #LI-KB5
Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people's lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign's Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).
What you'll do
The Docusign Creative Services team is looking for an enthusiastic, multifaceted and experienced Project Manager. The Project Manager reports into the Director of Creative Operations and will manage the execution of creative marketing programs - build schedules, manage workflow and traffic assets and keep things running like clockwork. The project manager will be collaborating with creative directors, art directors, designers and writers, and will coordinate all project activities to ensure that projects are executed within timeframe and scope. The Project Manager will act as the project point person for the Creative Services team to drive key initiatives across marketing and company wide, ensuring a smooth transition, managing brand project milestones, identifying bottlenecks, scheduling key creative reviews and presentation set-up. The Project Manager will be a problem solver who is passionate about delivering high-quality experiences from integrated marketing campaigns to digital marketing communications to events to website initiatives.
This position is an individual contributor role reporting to the Director, Creative Operations.
ResponsibilityWork closely with internal creative teams and cross-functional partners and leadersBuild internal networks to improve organizational navigation, speed and quality of project/program deliveryIdentify team needs with regards to process, tools, documentation and asset management within the context of varying project types (Jira, Brandfolder, Canva)Monitor, route and uphold brand quality by ensuring all projects are approved by appropriate parties and deliver final files/outputsPartner with teams for various project deliverables to aid design development and production logistics and provide clear communication to cross-functional team leads regarding project status, issues, and prioritiesIdentify risks proactively, prioritize them, and create plans to resolve in a timely mannerMonitor daily project requests that come in through JIRA; assess and assign to creative resourcesManage multiple projects ranging in size and scope simultaneously using the many features of JIRALead lessons-learned retrospectives and captures key findings to support continuous improvementCommunicate in a manner that builds understanding, alignment and drives action and effectively tailor communications and messaging to different audiencesHelp shape digital project management at Docusign by being an active participant in improving our Project Management practice, processes and toolsMaintain Brand Creative Direction set forth by our CMO, Executive Creative Director, and Creative Director through out all projectsJob Designation
Hybrid:
Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation)
Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law.
What you bring
Basic
Associates degree8 years of experience working with creative teams in an agency environment, in-house creative, design or marketing teams or as a freelance digital project managerExperience with JIRA, Brandfolder, CanvaPreferred
BS/BA degreeExceptional people management skillsProven ability to proactively establish rapport, credibility and influence, and drive resultsResourceful, adaptable, creative, and results-oriented with a positive attitudeSelf-motivated, flexible individual with strong communication and leadership skillsWage Transparency
Based on applicable legislation, the below details pay ranges in the following locations:
California: $101,500 - $156,750 base salary
This role is also eligible for bonus and benefits.
Global benefits provide options for the following:
Paid Time Off: earned time off, as well as paid company holidays based on regionPaid Parental Leave: take up to six months off with your child after birth, adoption or foster care placementFull Health Benefits Plans: options for 100% employer paid and minimum employee contribution health plans from day one of employmentRetirement Plans: select retirement and pension programs with potential for employer contributionsLearning and Development: options for coaching, online courses and education reimbursementsCompassionate Care Leave: paid time off following the loss of a loved one and other life-changing events
Life at Docusign
Working here
Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what's right, every day. At Docusign, everything is equal.
We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you'll be loved by us, our customers, and the world in which we live.
Accommodation
Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at accommodations@docusign.com.
If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at taops@docusign.com for assistance.
Applicant and Candidate Privacy Notice
States Not Eligible for Employment
This position is not eligible for employment in the following states: Alaska, Hawaii, Maine, Mississippi, North Dakota, South Dakota, Vermont, West Virginia and Wyoming.
Equal Opportunity Employer
It's important to us that we build a talented team that is as diverse as our customers and where all employees feel a deep sense of belonging and thrive. We encourage great talent who bring a range of perspectives to apply for our open positions. Docusign is an Equal Opportunity Employer and makes hiring decisions based on experience, skill, aptitude and a can-do approach. We will not discriminate based on race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, or any other legally protected category.
EEO Know Your Rights poster
#LI-Hybrid #LI-KB5