Logo
Insight Global

Training Specialist - Content

Insight Global, Tempe, Arizona, us, 85285


*Equipment Provided

About the Role:

We are seeking a dedicated Training Specialist to support our client supporting our clients 3 main teams in call center, Health Operations and Sales team. The ideal candidate will have a strong background in instructional design and experience in developing and delivering training content. This role involves assessing current training programs, making recommendations for improvement, and ensuring the effectiveness of training for new hires and ongoing development needs.

Responsibilities:

* Collaborate with management to identify training needs and develop a project plan.

* Review existing training content and update it as necessary.

* Create and deliver engaging training programs for new hires and ongoing employee development.

* Utilize PowerPoint and other tools to design and record training sessions.

* Ensure that training provided is effective and meets the team's goals.

* Monitor and evaluate the effectiveness of training programs and make adjustments as needed.

* Manage multiple training projects and deliverables.

SHIFT:

Mon-Fri 8am-5 pm CST

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal. com.

To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .* Minimum of 2 years of experience in instructional design or a related field.

* Proficiency in PowerPoint and experience with recording training sessions.

* Strong presentation and project management skills.

* Excellent communication and interpersonal skills.

* Ability to work collaboratively with team members and management.

* Attention to detail and a commitment to high-quality work.

* Experience in the health insurance industry or a similar field.

* Knowledge of additional instructional design tools and software.