HonorVet Technologies
Marketing Specialist I
HonorVet Technologies, Rapid City, South Dakota, United States, 57700
Job title : Senior Specialist, Sales Process SurveillanceLocation : Any US, slight preference to EST/CSTDuration: 6 months; with possible extensionsBill Rate: *** - ***/hr
Role Summary/Purpose:
The position of a Senior Specialist, Sales Process Surveillance is responsible for supporting ongoingsurveillance activities and providing operational support. This will include leading Surveillance campaigns involving transactions, applications, statements, online applications and transactions, and others, consolidating results and reporting out on findings, providing insights and recommendations, and interacting with multiple stakeholders throughout the business.
Essential Responsibilities:• Perform required assessments to ensure specified client POS processes meet business requirements• Track and execute the surveillance campaigns accurately and in a timely manner• Report out on findings to internal stakeholders/leadership• Make outbound calls to Synchrony clients regarding ongoing campaigns• Other duties as assigned
Qualifications/Requirements:• Minimum 1 year customer service experience; experience in making outbound calls• Excellent attention to detail and analytical skills• Proficiency with Microsoft Office Suite (Word, Power Point, Excel)• Strong ability to work independent in a remote environment
Desired Characteristics:• Systems knowledge of FD and SharePoint Support Central• Demonstrated track record of following established compliance requirements• Excellent interpersonal and communication skills• Self-motivated and willingly assumes additional responsibilities• Ability to work independently and manage multiple assignments• Superior time management skills and ability to meet standards while performing multiple tasks
Role Summary/Purpose:
The position of a Senior Specialist, Sales Process Surveillance is responsible for supporting ongoingsurveillance activities and providing operational support. This will include leading Surveillance campaigns involving transactions, applications, statements, online applications and transactions, and others, consolidating results and reporting out on findings, providing insights and recommendations, and interacting with multiple stakeholders throughout the business.
Essential Responsibilities:• Perform required assessments to ensure specified client POS processes meet business requirements• Track and execute the surveillance campaigns accurately and in a timely manner• Report out on findings to internal stakeholders/leadership• Make outbound calls to Synchrony clients regarding ongoing campaigns• Other duties as assigned
Qualifications/Requirements:• Minimum 1 year customer service experience; experience in making outbound calls• Excellent attention to detail and analytical skills• Proficiency with Microsoft Office Suite (Word, Power Point, Excel)• Strong ability to work independent in a remote environment
Desired Characteristics:• Systems knowledge of FD and SharePoint Support Central• Demonstrated track record of following established compliance requirements• Excellent interpersonal and communication skills• Self-motivated and willingly assumes additional responsibilities• Ability to work independently and manage multiple assignments• Superior time management skills and ability to meet standards while performing multiple tasks